In the heart of Pontianak City, ibis Pontianak City Center offers a serene escape with its garden, laundry facilities, and bar. Indulge in international cuisine at Ibis Kitchen or unwind with a massage from the spa services. Guests have praised the hotel's convenient location.
Jl Jendral Ahmad Yani #81, Pontianak, West Kalimantan, 78124
What's nearby
Museum Provinsi Kalimantan Barat - 1 min walk
Ayani Mega Mall - 4 min walk
Gajah Mada Shopping Complex - 4 min drive
Alun Alun Kapuas - 4 min drive
Danau Sentarum National Park - 7 min drive
Getting around
Pontianak (PNK-Supadio) - 27 min drive
Airport shuttle (surcharge)
Restaurants
Excelso - 7 min walk
Ayam Penyet Bu Nina Cabang Perdana - 8 min walk
Marugame Udon - 5 min walk
Starbucks - 4 min walk
D'Bamboo - 16 min walk
About this property
ibis Pontianak City Center
When visiting Pontianak, ibis Pontianak City Center is a great choice to consider. Guests can indulge in massages and enjoy international cuisine at Ibis Kitchen, which is open for lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli, and a garden.
Languages
English, Indonesian
At a glance
Hotel size
182 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Free babysitting
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Free offsite parking nearby
Transfers
Airport shuttle from 6:00 AM to 6:00 PM*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Free babysitting
What to do
Hiking/biking trails nearby
Working away
Business center
8 meeting rooms
Services
24-hour front desk
Concierge services
Laundry facilities
Free newspapers in lobby
Luggage storage
Bicycle rentals
Facilities
Garden
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Pillow menu
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Hydromassage showerhead
Shower only
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
Ibis Kitchen - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 90000 for adults and IDR 45000 for children
Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.
Also known as
ibis Pontianak City Center Hotel
ibis Pontianak City Center
ibis Pontianak City Center Hotel
ibis Pontianak City Center Pontianak
ibis Pontianak City Center Hotel Pontianak
Frequently asked questions
Does ibis Pontianak City Center offer free cancellation for a full refund?
Yes, ibis Pontianak City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Pontianak City Center?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at ibis Pontianak City Center?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by ibis Pontianak City Center?
Yes, an airport shuttle is available from 6:00 AM to 6:00 PM on request. The charge is IDR 150000 per vehicle one-way.
What are the check-in and check-out times at ibis Pontianak City Center?
Check-in start time: 2:00 PM; Check-in end time: 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at ibis Pontianak City Center and nearby?
Have fun during the warmer months with activities nearby such as hiking. Ibis Pontianak City Center also has a garden.
Are there restaurants at or near ibis Pontianak City Center?
Yes, Ibis Kitchen offers international cuisine.
What's the area around ibis Pontianak City Center like?
Ibis Pontianak City Center is a short 1-minute walk from Museum Provinsi Kalimantan Barat and 4 minutes' walk from Ayani Mega Mall.
ibis Pontianak City Center Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
Aug 15, 2022
Helpful!
All went well!
Lusi
Lusi, 1-night trip
6/10 Good
Aug 14, 2021
A good deal in Pontianak
The stay was excellent the hotel nice and new.
I would have preferred a small fridge in the room.
And with the Breakfast buffet it would seem normal to have milk available for coffee and teas. We did ask for milk and it was delivered anyway which was good. I guess some bread to toast and jam etc would be nice for the western palette as dishes with chilli for breakfast is a bit confronting day after day.
Matthew and Yovita
Matthew and Yovita, 7-night trip
8/10 Very good
Apr 19, 2024
Nice hotel in Pontianak
Hotel nya bersih dan tenang, berdekatan dgn A.Yani Mal Pontianak, namun agak jauh dari pusat kuiiner disekitar Jl.Gaah Mada..
Secara keseluruhan is oke..
Verified traveler
4-night trip
2/10 Poor
Aug 31, 2023
Tsz Yan
Tsz Yan, 1-night trip
8/10 Very good
Oct 16, 2022
YEOJOO
YEOJOO, 1-night trip
10/10 Exceptional
Apr 7, 2022
Lokasi pusat kota, pusat perbelanjaan hanya berjarak 2 menit.
Verified traveler
1-night trip
10/10 Exceptional
Feb 5, 2022
Effendi Halim
Effendi Halim, 1-night trip
10/10 Exceptional
Mar 12, 2021
Joty
Joty, 1-night trip
10/10 Exceptional
Feb 17, 2020
Good and clean room, great customer service and great experience staying here
Badrul
Badrul, 2-night trip
6/10 Good
Feb 12, 2020
the horrible checkin process!
Check-in process was too long because the staff received my passport and kept handling other customers before giving my room key! I received the key finally but didn’t give my passport! And I should go again! The room was also problematic because I booked twin room, but it was double bed room! The check in process was the worst in my frequent trip to Pontianak! The room itself was good as usual!
OKYOB
OKYOB, 1-night trip
8/10 Very good
Jan 26, 2020
Roy
Roy, 3-night trip
10/10 Exceptional
Jan 7, 2020
Verified traveler
5-night trip
8/10 Very good
Dec 4, 2019
Ibis is the best
Sangat memuaskan menginap di ibis hotel pelayanan ramah dan baik, kebersihan ok, kenyamana ok, tp buntuk makanan saya kurang tahu ya krn saya tidak pernah ikut sarapan, tp untuk keseluruhan is the best
Murdiati
Murdiati, 2-night trip
8/10 Very good
Nov 3, 2019
Verified traveler
2-night trip
10/10 Exceptional
Sep 16, 2019
The service from the staff is great.
Also the staff from the kitchen helped us to keep our food in their kitchen freezer, which helped a lot.
Verified traveler
1-night trip
10/10 Exceptional
Sep 10, 2019
Séjour à Pontianak
Très bel.Hôtel conforme aux standards des hôtels Ibis!
Jean-Francois
Jean-Francois, 1-night trip
6/10 Good
Jul 12, 2019
值得一試.
飯店設備很新, 服務人原客氣有禮. 但房間內沒有冰箱, house keeping 打掃有點馬虎, 很多地方沒做 (杯子沒洗, 茶包沒補充). 訓練與考核待加強.
YUNG
YUNG, 4-night trip
6/10 Good
Jun 17, 2019
Room is generally for a simple stay. Cleanness could be improved as bathroom or room could be very dusty that housekeeping did not clean thoroughly. Could find rubbish under the bed during first night of stay. Toilet paper was not refilled. Have to ask for it.
Janet
Janet, 6-night trip
10/10 Exceptional
Jun 14, 2019
Jeremy
Jeremy, 1-night trip
10/10 Exceptional
Jun 6, 2019
Above expectations
Above expectations. Food was good taste.
Jeremy
Jeremy, 4-night trip
8/10 Very good
May 24, 2019
Good
Staff were not responsive to laid back- had to wait to order, wait for order.
Buffet breakfast was below average
Verified traveler
3-night trip
10/10 Exceptional
May 22, 2019
Sehr nett u hilfsbereit
Klares design
Good view
Tolles Frühstück
Verified traveler
12-night trip
8/10 Very good
May 20, 2019
Verified traveler
1-night trip
10/10 Exceptional
Apr 21, 2019
wilaas
wilaas, 1-night trip
10/10 Exceptional
Apr 9, 2019
It was a new property and everything worked. The location was ideal, being on the main road in Pontianak. Improvements could be made on the information available on tourist attractions in the city. Otherwise a highly-recommended hotel.