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La Sinfonia Citadel hotel and Spa

4.0 star property
Hotel with spa, near Hoa Lo Prison Museum

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Photo gallery for La Sinfonia Citadel hotel and Spa

Rooftop bar
Terrace Suite City View | 1 bedroom, minibar, in-room safe, desk
La Sinfonnía Suite | Living area | 40-inch flat-screen TV with cable channels, TV
Reception
City view from property
In the heart of Hanoi, La Sinfonia Citadel hotel and Spa offers a tranquil retreat. Unwind with a rooftop view, indulge in spa treatments at La énMay Spa, or enjoy Fusion cuisine at Chestnet Restaurant. Guests rave about the helpful staff.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Massage/treatment rooms
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
$58 nightly
The total price is $64
Jul 15 - Jul 16
Total includes taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double/Twin Room (Internal window)

1 bedroom, minibar, in-room safe, desk

Deluxe Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Terrace Suite City View

Terrace Suite City View | 1 bedroom, minibar, in-room safe, desk

Terrace Suite City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite City View

Junior Suite City View | 1 bedroom, minibar, in-room safe, desk

Junior Suite City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for La Sinfonnía Suite

La Sinfonnía Suite | 1 bedroom, minibar, in-room safe, desk

La Sinfonnía Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double/Twin Room (Internal window)

Executive Double/Twin Room (Internal window) | 1 bedroom, minibar, in-room safe, desk

Executive Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bidet
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Bar (on property)

La Sinfonía del Rey Hotel & Spa

  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 454 reviews
The price is $66
$60 nightly
$66 total
Total includes taxes and fees
Jul 15 - Jul 16
La Sinfonía del Rey Hotel & Spa
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About the neighborhood

Map
12-14 Dinh Ngang, Cua Nam, Hoan Kiem, Hanoi

What's nearby

  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Hoa Lo Prison Museum - 8 min walk - 0.7 km
  • Hoan Kiem Lake - 13 min walk - 1.2 km
  • Thang Long Water Puppet Theatre - 17 min walk - 1.4 km
  • Hanoi Opera House - 2 min drive - 1.9 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Railway Station - 7 min walk
  • Hanoi Giap Bat Station - 15 min drive
  • Hanoi Long Bien Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Reng Reng Café - ‬2 min walk
  • ‪A99 Cafe - ‬1 min walk
  • ‪Gà Tần Cây Si - ‬2 min walk
  • ‪Cơm Viên - ‬1 min walk
  • ‪Bánh Mì Trâm - Đình Ngang - ‬1 min walk

About this property

La Sinfonia Citadel hotel and Spa

La Sinfonia Citadel hotel and Spa features a rooftop terrace and puts you within a 15-minute walk of St. Joseph's Cathedral of Hanoi. Guests can indulge in hot stone massages at the spa, and Fusion cuisine is served at Chestnet Restaurant, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Vietnamese

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Accessible airport shuttle
  • Well-lit path to entrance
  • 6 stairs to reach property

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

La énMay Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. The spa is equipped with a sauna. The spa is open daily.

Dining

Chestnet Restaurant - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Deli Sky Bar - Onsite rooftop bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 265000 for adults and VND 235000 for children
  • Airport shuttle service is offered for an extra charge of VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 470000.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Also known as

La Sinfonia Citadel Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel
La Sinfonia Citadel hotel and Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel Hanoi

Frequently asked questions

Does La Sinfonia Citadel hotel and Spa offer free cancellation for a full refund?

Yes, La Sinfonia Citadel hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at La Sinfonia Citadel hotel and Spa?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by La Sinfonia Citadel hotel and Spa?

Yes, an airport shuttle is available. The charge is VND 550000 per vehicle one-way.

What are the check-in and check-out times at La Sinfonia Citadel hotel and Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at La Sinfonia Citadel hotel and Spa and nearby?

La Sinfonia Citadel hotel and Spa has a spa.

Are there restaurants at or near La Sinfonia Citadel hotel and Spa?

Yes, Chestnet Restaurant offers Fusion cuisine.

What's the area around La Sinfonia Citadel hotel and Spa like?

La Sinfonia Citadel hotel and Spa is in Hoan Kiem, a short 7-minute walk from Hanoi Railway Station and 17 minutes' walk from Hoan Kiem Lake.

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La Sinfonia Citadel hotel and Spa Reviews

Reviews

9.8

Exceptional

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Spa
Location
Bed
Breakfast
Shower
Air conditioning
Restaurant

What guests liked

  • The breakfast buffet was delicious and offered a variety of options that changed daily. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Amazing hotel, high level services and staff are friendly. Very good location as well. Highly recommended.
3-night trip

10/10

Great rooms, super clean, walkable to main attractions, but the best thing is the staff, superb !
3-night trip

10/10

Great location, wonderful and extremely helpful staff and the bed is super comfortable!
1-night trip

10/10

Great hotel! Excellent service. Nice design. We are very satisfied to stay here.
2-night trip

10/10

Nice hotel and service
4-night trip

10/10

We really enjoyed our stays. The room was nice and clean. The location is great also. The best thing is the wonderful staffs who were very helpful and courteous. Will definitely stay here again in the future.
4-night trip

10/10

Good location, lovely hotel, attentive service
1-night trip

8/10

Staff was really great and accommodating, they spoke really great English as well. This property was close to train street which was nice and only 15 mins away from old town. The service is outstanding, the only downside to this hotel is the lighting, however it does not hinder over all experience (if you mind dim lighting when getting ready I would recommend booking a balcony room for natural lighting). I have stayed in over 10 hotels in Veitnam and this hotel had one of the best breakfast options across the country. I would recommend this hotel.
1-night trip

8/10

Nice place location is okay.
3-night trip

10/10

Excellent
4-night trip

10/10

The hotel was beautiful and the staff lovely. They also have a really nice restaurant on the eighth floor.
1-night trip

10/10

Great stay: comfortable beds, clean rooms and nice breakfast buffett. Excellent customer service at the front desk. We enjoyed our stay in La Sinfonia Citadel while in Hanoi and we'll gladly be back here again.
3-night trip

10/10

Beautiful design, clean and warm service
1-night trip

10/10

We stayed at this hotel as a last minute booking after our previous reservation fell through- the best thing about this hotel is the staff and service!! We had a small issue with our room and they dealt with it immediately with no quibble moved us and could not have been more helpful on all fronts. Very friendly place to stay would recommend!
2-night trip

10/10

Hotel staff are friendly and helpful. Knowing that there is a birthday, they put effort to decorate the room and surprise with a birthday cake !!
1-night trip

10/10

The staff I met here are the best. The team is very friendly and goes above and beyond to ensure guest have the best experience. Big shout out to Trang at reception.
3-night trip

8/10

Noisy - no sound proof. Service was great by all the employees. Spa was great experiences!
4-night trip

10/10

Excellent
2-night trip

10/10

The front desk is very friendly, breakfast service is best and all service employees is fantastic and they when over my expectations. I gave them 5 star in service over all. We will be back again soon. And definitely to stay here again.
3-night trip

10/10

It was a very special stay. As it is a small charming boutique hotel, you feel very well taken care of. The staff are extremely helpful and friendly. Overall a great experience. I ate in the restaurant and received stellar service from Haivu, who went above and beyond the regular service to make sure that I was satisfied with the experience.
1-night trip

10/10

I had a very pleasant stay at the La Sinfonia Citadel. Ms Trang Nguyen was particularly friendly and helpful. I would highly recommend this hotel. The staff were excellent. The spa was fantastic. I don't have a single fault.
7-night trip

10/10

Cosy design for room, but the corridor light a bit dim.
4-night trip

10/10

I am absolutely obsessed with this place!!!!! We searched for a while for a hotel and Hanoi and then finally came across this one and I’m so happy we did. This is by far our best stay in Vietnam. This is a new hotel so it felt like we had the entire place to ourselves. It’s extremely clean and quiet. I had the best shower of my life and we slept for literally 13 hours because the bed was so comfortable. I can’t begin to explain how perfect the staff was. Trang was there for our entire stay and she is the absolute sweetest person. She helped us so much with recommendations and made sure we were comfortable. I’m so sad our stay here ended. The only thing we can do now is tell everyone you MUST stay here. Without a question, this is your Hanoi hotel!!
2-night trip

10/10

The hotel is very pretty itself and the environment in the hotel is wonderful. There is a sky bar where you can enjoy a chill night. The room is cozy and decorated in a 5 stars hotel way. The cup broke when we poured some boiled water. One of the air conditioners did not work and the room is hot. Staff is super helpful and its service is highly appreciated. When I reflected the situation to the staff, he arranged a new cup to us immediately and swapped a new room for us in short. The breakfast is tasty which is out of our expectations. When my friend and I left the hotel, the staff gave us some souvenirs for compensation and kept saying sorry for the situation we experienced. Staff attitude is really five out of five as guest can really be well served. I would highly recommend this hotel to others who would like to visit Hanoi.
1-night trip

10/10

Veldig gjennomført hotell. Noe støy. Ikke frokost inkludert
1-night trip