2/10
eventhough i already pay full payment via expedia n its successfull, the hotel staff still ask me to give them prove about the itinerary comfirmation from expedia.. they said there is no such booking eventho i alrdy give them prove. so i have to email expedia and report about it, i wait for so long at the counter. thank god expedia management deal with the hotel manager and they problem settle. acctually this is second time this happend and im very dissapointed with the hotel management.
Verified traveler
5-night trip