Get ready to immerse yourself in mountain vibes by relaxing at this hotel’s spa, lounging by one of its two pools, or getting adventurous through hiking.
When you stay at THE SECRET Sölden, you'll be within a 15-minute drive of Obergurgl-Hochgurgl Ski Area and Aqua Dome. Guests can splash around at the outdoor pool or indoor pool, and the sauna makes for a relaxing end to the day. A steam room and a terrace are offered, and in-room conveniences include refrigerators and microwaves.
Languages
English, French, German, Hungarian, Italian
At a glance
Hotel size
44 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 16
Check-out time is 10 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 8:00 PM
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Onsite garage
Transfers
Airport pickup on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
Room service (limited hours)
Traveling with children
Playground
Children's games
Bed rails
What to do
Ski passes
Hiking/biking trails
Canoeing
Bicycle rentals nearby
Hiking/biking trails nearby
Rafting nearby
Ski lessons nearby
Water skiing nearby
Snowboarding nearby
Working away
Meeting room
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike repair services
Bike cleaning
Pool loungers
Pool umbrellas
Ski storage
Facilities
5 buildings/towers
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Communal living room
An outdoor pool
An indoor pool
Bicycle parking
Full-service spa
Sauna
Steam room
Lockers available
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible parking
Hand-held showerheads
Closed captioned TV
Room amenities
Be entertained
50-inch LED TV
Satellite TV channels
Home comfort
Heating
Espresso maker
Electric kettle
Bathrobes and slippers
Children's slippers
Sleep well
2 bedrooms
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
What to enjoy
Separate dining area
Separate sitting area
Heated floors
Freshen up
Deep soaking bathtub
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Full-sized refrigerator/freezer
Freezer
Microwave
Kitchenette
Stovetop
Toaster
Free bottled water
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Guidebooks/recommendations
Local maps
Cleaning supplies
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.
This property charges the following mandatory cleaning fees per stay, collected at the property: EUR 20 for until 4 night bookings and EUR 80 for more than 4 night bookings.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 180 per person
Late check-out can be arranged for an extra charge
Housekeeping is available for an extra charge and varies based on length of stay and unit size
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per day
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Guests under 16 years old are not allowed in the spa
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Castello Sölden
Hotel Castello Falkner
THE SECRET Sölden Hotel
THE SECRET Sölden Soelden
THE SECRET Sölden Hotel Soelden
Frequently asked questions
Does THE SECRET Sölden offer free cancellation for a full refund?
Yes, THE SECRET Sölden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at THE SECRET Sölden?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at THE SECRET Sölden?
Yes, dogs are welcome. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at THE SECRET Sölden?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by THE SECRET Sölden?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 180 per person.
What are the check-in and check-out times at THE SECRET Sölden?
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM. Late check-out is available for a charge.
What is there to do at THE SECRET Sölden and nearby?
Have fun with onsite activities like rowing and hiking. Enjoy treatments at the spa and relax in the indoor and outdoor pools. THE SECRET Sölden also has a sauna and a steam room, as well as a picnic area and a garden.
Does THE SECRET Sölden have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does THE SECRET Sölden have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around THE SECRET Sölden like?
THE SECRET Sölden is in the heart of Soelden, a short 4-minute walk from Gaislachkogltal Gondola and 19 minutes' walk from Hochsoelden Ski Lift.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very Good
Feb 3, 2025
Meget godt med små undtagelser.
Lækre faciliteter - vand i udepool kunne godt være varmere.
Morgenbuffe - bestilling af omelet og speglæg var noget omstændig.