In the heart of Hanoi, JM Marvel Hotel & Spa offers an upscale retreat with a daily manager's reception, coffee shop/cafe and bar. Guests can unwind with a massage or explore nearby St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market.
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000
What's nearby
St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km
Hanoi Old Town Night Market - 9 min walk - 0.8 km
Hoan Kiem Lake - 9 min walk - 0.8 km
Thang Long Water Puppet Theatre - 11 min walk - 1.0 km
Hanoi Opera House - 3 min drive - 1.8 km
Getting around
Noi Bai Intl. Airport (HAN) - 23 min drive
Hanoi Long Bien Station - 7 min drive
Hanoi Giap Bat Station - 7 min drive
Hanoi Railway Station - 14 min walk
Airport shuttle (surcharge)
Restaurants
Thái Đạt - Đồ Nướng Trung Hoa - 2 min walk
AHA Cafe - 1 min walk
Bún Chả Đắc Kim - 2 min walk
Phở Bò 8A - Hàng Da - 1 min walk
Nghĩa Cafe - Hàng Da - 1 min walk
About this property
JM Marvel Hotel & Spa
JM Marvel Hotel & Spa offers a great location, putting you within just a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or body treatments. This Art Deco hotel is also within a 15-minute walk of Hanoi Old Town Night Market and Thang Long Water Puppet Theatre. Fellow travelers love the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
45 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free babysitting
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Room service (limited hours)
Traveling with children
Free babysitting
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
01 building/tower
Built in 2018
Safe-deposit box at front desk
Full-service spa
Banquet hall
Reception hall
Art Deco architecture
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Sleep well
Turndown service
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
In-room dining only
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 20.8 per vehicle (one way)
Children & extra beds
Rollaway beds are available for USD 20.0 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi
Frequently asked questions
Does JM Marvel Hotel & Spa offer free cancellation for a full refund?
Yes, JM Marvel Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at JM Marvel Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at JM Marvel Hotel & Spa?
Sorry, there's no onsite parking at JM Marvel Hotel & Spa.
Is airport shuttle service offered by JM Marvel Hotel & Spa?
Yes, an airport shuttle is available. The charge is USD 20.8 per vehicle one way.
What are the check-in and check-out times at JM Marvel Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at JM Marvel Hotel & Spa and nearby?
JM Marvel Hotel & Spa has a spa.
Are there restaurants at or near JM Marvel Hotel & Spa?
Yes, there's an onsite restaurant.
What's the area around JM Marvel Hotel & Spa like?
JM Marvel Hotel & Spa is in Old Quarter, a short 9-minute walk from Hoan Kiem Lake and 7 minutes' walk from St. Joseph's Cathedral of Hanoi. Travelers recommend the hotel for its walkable location.
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JM Marvel Hotel & Spa Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
10/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Restaurant
Bed
View
Food
Spa
Amenities
What guests liked
Breakfast was consistently described as delicious, fresh, and plentiful with many choices. (38 reviews)
The spa at this property offers excellent massages and relaxation services in clean and pretty massage rooms. (14 reviews)
The on-site restaurant served wonderful food and the staff provided helpful dining recommendations. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Mar 5, 2025
5 star service
This hotel is lovely, great location and the staff are so attentive and helpful
Aysha
Aysha, 1-night trip
10/10 Exceptional
Jan 7, 2025
I love this property, the staffs were awesome, and the breakfast was great
Frank
Frank, 3-night trip
10/10 Exceptional
Mar 18, 2025
Absolutely fantastic
A lovely hotel within easy access to tourist attractions, but with the added benefit of an absolutely amazing team who are friendly, welcoming and helpful.
They really will do everything they can to ensure you have a great holiday.
Facilities were great, we ate at the sky bar a couple of times. It serves Vietnamese food at good prices as well as cocktails and other drinks.
Caroline
Caroline, 3-night trip
8/10 Very good
Mar 24, 2025
A Nice Hotel
This hotel is in a great location and the staff was extremely helpful. I really liked the look and style of the hotel. The breakfast wasn't the best I had on my 3 week vacation and one reason I didn't give the hotel 5 stars. Also, someone was moving furniture gor hours my last night there, which was really annoying as I was trying to rest. Overall, it's a nice hotel that I would definitely consider staying again.
LaTasha
LaTasha, 3-night trip
10/10 Exceptional
Dec 14, 2024
This was a great quaint and lovely property and the staff was excellent!
Kim
Kim, 4-night trip
10/10 Exceptional
Dec 2, 2024
The staff were great, helping us plan trips
Pearl
Pearl, 1-night trip
10/10 Exceptional
Jan 11, 2025
Great location, walkable to shopping, eating, lake. Staff excellent, went above and beyond. Will help you book tours, transportation and anything you need.
Kelly
Kelly, 4-night trip
8/10 Very good
Jan 2, 2025
Fabulous from moment got there till check out
Thom from front desk went far beyond duty
Upgraded to family room which was awesome.
frank
frank, 1-night trip
10/10 Exceptional
Jan 19, 2025
Lovely staff who went above and beyond to accomodate our every need, making us feel at home and like family. Thank you so much to the JM Marvel team
James
James, 1-night trip
10/10 Exceptional
Dec 1, 2024
Lovely hotel in a great location. Staff were lovely. Would definitely recommend.
Karen
Karen, 1-night trip
10/10 Exceptional
Dec 6, 2024
This was a wonderful property. I wish I could always stay at such a well maintained facility.
Emily
Emily, 3-night trip
10/10 Exceptional
Nov 9, 2024
Perfect hotel stay in Hanoi. Staff very friendly and helpful.
Pearl
Pearl, 3-night trip
10/10 Exceptional
Jan 4, 2025
I loved staying here and I cannot wait to go back!! The staff were all so lovely! One day I didn’t feel well and they got me a tea to take with me on my tour! The rooms are clean and spacious and the breakfast each morning was phenomenal!! So many special touches here!
Shakyra
Shakyra, 6-night trip
10/10 Exceptional
Dec 22, 2024
Very good services
Calvin
Calvin, 2-night trip
10/10 Exceptional
Nov 30, 2024
Rooms were clean and the staff are really humble and helpful. The breakfast was great. Easy walking distance to shopping and lake area. Recommend this hotel to whoever is looking at it.
Dilan
Dilan, 5-night trip
10/10 Exceptional
Nov 18, 2024
Lovely stay at this property. Worth paying a little extra to stay in the french quarter. Within walking distance to a lot of shops and food.
Cindy
Cindy, 6-night trip
10/10 Exceptional
Oct 17, 2024
Great location!
Great staff!
Great hotel!
Luis
Luis, 2-night trip
10/10 Exceptional
Dec 19, 2024
staff very welcoming and could not do enough to please us from the time we arrived. Location is good in the old quarter, lots of action around the hotel. Breakfast and Dining options were good, the bar on the roof top is precious, Couples massage at spa was an added bonus feature! Special shout out to Ny An and Hien Bui for their excellent customer service
Jayantpriya
Jayantpriya, 2-night trip
10/10 Exceptional
Oct 28, 2024
Fantastic staff. Loved the roof top bar and restaurant
Stephanie
Stephanie, 4-night trip
10/10 Exceptional
Nov 22, 2024
Very accommodating, staff always ready to help. Smile with great customer service. Beautiful decor and comfortable bed. Would definitely recommend this hotel when in Hanoi.
Afroza
Afroza, 1-night trip
10/10 Exceptional
Sep 23, 2024
Loved everything about our stay at JM Marvel. Perfect location, brilliant staff, amazing services including organising day trips outside the city, restaurant, bar and spa
Joseph
Joseph, 6-night trip
10/10 Exceptional
Oct 24, 2024
A great hotel in Hanoi. Hien was so very helpful with everything. We tried the spa, it was excellent.
Inge
Inge, 3-night trip
10/10 Exceptional
Nov 21, 2024
Such a great hotel and very friendly staff, esp Pineapple (Thom). They also were soo helpful, it was so easy to book our transportation esp when we arrived and gave us the best tour to Ninh Binh! The spa treatment was tge best, esp from my service with Kim! Loved staying here and really grateful that we chose this hotel.
candice
candice, 2-night trip
10/10 Exceptional
Nov 12, 2024
Staff are incredibly friendly! From the moment we arrived at the hotel, we felt warmly welcomed. Jayce was especially helpful, assisting us in finding a tour and offering great suggestions for attractions and the best restaurants.
Shirley Shuk lin
Shirley Shuk lin, 2-night trip
10/10 Exceptional
Nov 30, 2024
Excellent service, location. The staff is very attentive and friendly. The room was very clean, spacious with many amenities. The balcony was big with spectacular views of the city. Breakfast had a big spread of local and western food. I highly recommend this hotel to other travelers to Ha Noi.