Charming and pleasant in a great centrally located area. Simple and hostel-style. Rooms were only made up (including making beds) if staff were requested to do so. (My second day, I was asked, "You don't want your room made up, do you?") Shower drain was very slow so room flooded when showering, even with super short showers. Biggest issue is that although my reservation was supposed to be changeable/refundable up to a few days before, I was unable to shorten my stay by a day when my plans changed more than a month in advance - I was told by Orbitz I'd need to cancel and re-book, when the dates were no longer available. I tried calling and emailing the hotel repeatedly, but never had a response, so I ended up paying for a night I didn't stay. During the 4 days I did stay, I only saw someone at the desk once - the only staff I saw at other times were the housekeeping and kitchen staff. The desk person referred me back to Orbitz with my issue - they in turn were unable to contact anyone at the site, so my refund was denied. I'd stay there again, but only if my dates were ironclad.
