The Palace Hotel & Spa is a great choice for your beach stay in Paignton. The indoor pool provides a splash of fun, while guests in the mood for pampering can indulge in massages at the spa. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar. Other highlights at this eco-certified hotel include a fitness center, a sauna, and a steam room. Fellow travelers say great things about the helpful staff.
Languages
Arabic, English, German, Hungarian, Polish
At a glance
Hotel size
55 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
24-hour room service
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Dining
Onsite venue - This restaurant specializes in British cuisine and serves lunch and dinner. Reservations are required.
Onsite venue #2 - bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Spa fee: GBP 5 per accommodation, per night
Optional extras
Spa access is available for an extra charge of GBP 5 per day
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Palace Hotel Paignton
Palace Paignton
The Palace Hotel & Spa Hotel
The Palace Hotel & Spa Paignton
The Palace Hotel & Spa Hotel Paignton
Frequently asked questions
Does The Palace Hotel & Spa offer free cancellation for a full refund?
Yes, The Palace Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Palace Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at The Palace Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at The Palace Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at The Palace Hotel & Spa?
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at The Palace Hotel & Spa and nearby?
The Palace Hotel & Spa has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near The Palace Hotel & Spa?
Yes, there's an onsite restaurant that offers British cuisine.
What's the area around The Palace Hotel & Spa like?
The Palace Hotel & Spa is a short 9-minute walk from Paignton Station and 3 minutes' walk from Paignton Beach.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
Feb 5, 2025
The Palace at Paignton
The room was cold(it was a cold night)recption said put heating on a quick boost.told use electric heater in wardrobe.that warmed room..also shower kept going from Hot to Cold.recption said would put it down to be looked at.
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 1, 2025
Tired but charming property
Lovely hotel although very dated in places but very charming. Some areas need attention but nothing to spoil our stay. The pool and spa are at an extra cost if you’re not staying half board and there is also a charge for the lockers, not what we would have expected.
Angeline
Angeline, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 31, 2025
Palace Hotel Paignton
Very comfortable bed. Well appointed but TV wasn’t working or the standard lamp. Otherwise a very good stay although accommodation was a bit in need of updating.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 26, 2025
Classy, traditional and great staff
It's a traditional, classy hotel. Service can be a little stretched at reception but the quality of the staff generally is a cut above the average for this grade of hotel.
The restaurant is a reslly good experience. Although the menu is slightly limited the quality of the ingredients and the presentation is superb. The breakfast is full of choices and variety (with the exception of kippers as I recall - and possibly porridge...). The presentation is excellent again although cooking your own toast doesn't fit with the otherwise classy experience.
There's plenty of free parking for guests, it's close to the shops, it's opposite the pier and it's a charming and elegant place to take a break.
Paignton is lovely too.
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jan 21, 2025
not enough breakfast
Andy
Andy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2024
James
James, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2024
Comfortable
Very comfortable room plenty of space bu trouble with heating
Graham
Graham, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 22, 2024
This was my first stay at this hotel, the hotel in general was fine, obviously it’s an old building and this shows in places, the staff were generally polite and helpful and the gym was great.
Mike
Mike, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2024
colin
colin, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 19, 2024
Ashley
Ashley, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 31, 2024
Lovely old hotel, lovely big rooms. Unfortunately only one of our four windows could be opened. The room was stifling hot despite turning the radiators off. Staff all seem lovely. A few things let the hotel down really. Shower kept going hot and cold. A worrying old lift which clunked and banged. Our breakfast were held too long before serving as tomatoes were dried, the scrambled eggs were dried and crusty, but the food itself were nearer lukewarm than hot. The breakfast on the second morning was much better but looked a little lost on a big plate. Bar ran out of cider but l guess it’s the end of their busy season. Barman could do with training though. My beer had almost a quarter of glass of head!
George
George, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 9, 2024
John killingworth
John killingworth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
The hotel was very clean and the staff were polite. I used the leisure facilities which were fine. The evening entertainment was excellent and the older folk absolutely loved it including myself. Breakfast was well organised and the food was really good.
Neil
Neil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Kelly
Kelly, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 2, 2024
It was very nice, staff very friendly. Although one evening we had a snack and had to keep asking for things such as cutlery and salt etc which should really have been brought over before.
Angie
Angie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
All good,recomend
rafal
rafal, 2-night trip
Verified Expedia guest review
4/10 Fair
Aug 24, 2024
The property is impressive from the outside, but not worthy of 4*. The room was showing its age, The bath sheet had freyed edges, cups didn't match, cheapest of cheap coffee,tea. One pack of biscuits between two people, Plastic cups for bathroom. Fan didnt work. Staff all nice and polite etx but the room's definitely not worthy of £120 a night.
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2024
Andrew
Andrew, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2024
The staff are amazing, lovely atmosphere
Arysha
Arysha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2024
Absolutely outstanding Hotel 🏨 and surroundings
I can only imagine if I took a tour how more wow it would be,
staff exceptional friendly and accommodating!
Cleanliness of room, dust on top of cupboards a bit lazy!
Some tiles in bathroom cracked needs addressing asap , room 45 asap!!
Outside the hotel as you enter the pillars and archways need a jet wash full of bird poo very unattractive to say the least.
The worst comes last £40 charge for my pets without no prior warning ⚠️ or knowledge!
Some issues that need addressing!
To make anyone’s experience a complete package 📦!
I am so happy we stayed with you & we are very happy to come again as we felt so welcomed and loved 🥰
The grounds are kept to an amazing standard hats off to the up keepers!!!
The singer a lady sang a song gave me goose bumps all the way through OMG
Cake was lovely and thank you for the gift 🎁
Thank you for topping my beer up and making an extra effort the following evening & reading my mind likewise 😉
Stunning experience
Impressive
Would recommend to anyone especially if you change the sausages at breakfast time😂 :)))
Thank you so much for everything Teddy&Dogs
Teddy
Teddy, 2-night trip
Verified Expedia guest review
6/10 Good
Aug 3, 2024
Although very nice hotel, I was initially put out as the key I was given, there was already someone in that room!
Although the situation was sorted, being a customer service industry I would have expected a little more empathy from the desk clerk.
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 25, 2024
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 10, 2024
Lee
Lee, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 17, 2024
Good location
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 12, 2024
Lovely hotel, everything excellent
Lisa
Lisa, 2-night romance trip
Verified Expedia guest review
General property information
Travelers Say
"The pool and fitness centre was an excellent bonus."