The smoking area makes you feel like a prisoner, dirty ans no seats.
You are given a key for the balcony in your room that does not unlock the door. It was a relatively cold night and the aircon did not even work and they could not fix it. .
To top it all, there was not even a bottle of water in the room which ALL hotels do, to rinse your mouth when you brush your teeth. I can almost say with confidence that this is an absolute necessity im Clanwilliam as the water coming out of tge tap is a light shade of brown.
At breakfast, I witnessed one of the servers cleaning a table and dropped a fork on the floor. She just picked it up and put it on the table again. Until I asked should she not have it washed having fell on the floor.
Such a sad state that a historical hotel like this is going absolutely to the digs. Clearly the management do not care, or are just incompetent.
The general state of the hotel is old, run down, with creaky floors and threadbare carpets.
Shocking and disgusting.
I will NEVER stay there again. Would rather spend a night in my car.