2/10 Poor
Dec 1, 2017
Booked Hotel room and never got into it
I booked this Hotel through Expedia while being in Trujillo Peru, at time of my arrival to the hotel for a triple room with 2 senior citizen and myself and carrying all of our bags the staff apologized saying they dont have any rooms and they did not refresh their page before thats the reason why I still could book it, but they just realized it when I arrived. In my opinion this is a bad service because I did not take any other offers in the area around plus took a taxi to this address and ended not receiving my room at all.
Tatiana
Tatiana, 1-night trip