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JUFA Hotel Hamburg HafenCity

4.0 star property
Family-friendly hotel with restaurant, near Miniatur Wunderland

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Photo gallery for JUFA Hotel Hamburg HafenCity

Enjoy a serene riverside view from this outdoor seating area, offering a glimpse of the city beyond.
Welcome to our reception area, where guests can check in and enjoy a warm, inviting atmosphere.
Children can climb and slide on this multi-level play structure featuring circular windows and a rope for climbing.
Enjoy a wide selection of fresh fruits, vegetables, and beverages at our buffet.
Relax in a spacious room with a large bed, bedside table, and desk, perfect for working or unwinding.
In the heart of Hamburg-Mitte, JUFA Hotel Hamburg HafenCity offers a vibrant retreat. Enjoy a meal at Restaurant, explore the garden and playground or unwind on the sun-drenched terrace. With in-room WiFi and an arcade/game room for kids, this hotel provides something for everyone.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/game room
  • Front-desk safe

For families (6)

  • Children stay free
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
$154 nightly
The total price is $165
Jul 20 - Jul 21
Total includes taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Room amenity

Double Room

8.6 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 237 sq ft
  • Water view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Double Room Single Use

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, minibar, in-room safe, desk

Quadruple Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

8.6 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 215 sq ft
  • Water view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 431 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite (3 Persons)

Junior Suite (3 Persons) | Terrace/patio

Junior Suite (3 Persons)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 237 sq ft
  • Water view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 269 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed
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About the neighborhood

Map
Versmannstrasse 12/14, Hamburg, 20457

What's nearby

  • Hamburg Cruise Center - 10 min walk - 0.9 km
  • Miniatur Wunderland - 19 min walk - 1.6 km
  • Elbe Philharmonic Hall - 2 min drive - 1.7 km
  • Hamburg City Hall - 3 min drive - 1.9 km
  • Reeperbahn - 5 min drive - 3.6 km

Getting around

  • Hamburg Airport (HAM) - 43 min drive
  • Lübeck (LBC) - 59 min drive
  • HafenCity Universität Hamburg Station - 4 min walk
  • Elbbrücken Station - 17 min walk
  • Hamburg Central Station - 22 min walk
  • HafenCity Universität Station - 3 min walk
  • Überseequartier Station - 10 min walk
  • Steinstrasse U-Bahn - 14 min walk

Restaurants

  • ‪Restaurant Hobenköök - ‬11 min walk
  • ‪Fleetschlösschen - ‬13 min walk
  • ‪Wildes Fräulein - ‬11 min walk
  • ‪Andronaco HafenContor - ‬12 min walk
  • ‪Yokohama Coffee Bar - ‬7 min walk

About this property

JUFA Hotel Hamburg HafenCity

At JUFA Hotel Hamburg HafenCity, you'll be just a 5-minute drive from Hamburg Cruise Center and Miniatur Wunderland. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers say good things about the helpful staff. The property is just a short walk to public transportation: HafenCity Universität Station is 3 minutes and Überseequartier Station is 10 minutes.

Languages

English, German

At a glance

DONE

Hotel size

    • 220 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 19.50 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Arcade/game room
  • Bicycle parking
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant - Onsite buffet restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 14 for children

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10.00 per pet, per day

Parking

  • Self parking costs EUR 19.50 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

JUFA Hamburg HafenCity
Jufa Hamburg Hafencity Hamburg
JUFA Hotel Hamburg HafenCity Hotel
JUFA Hotel Hamburg HafenCity Hamburg
JUFA Hotel Hamburg HafenCity Hotel Hamburg

Frequently asked questions

Does JUFA Hotel Hamburg HafenCity offer free cancellation for a full refund?

Yes, JUFA Hotel Hamburg HafenCity does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at JUFA Hotel Hamburg HafenCity?

Yes, cats and dogs are welcome. There's a charge of EUR 10.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at JUFA Hotel Hamburg HafenCity?

Yes. Self parking costs EUR 19.50 per day. Electric vehicle charging is available.

What are the check-in and check-out times at JUFA Hotel Hamburg HafenCity?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at JUFA Hotel Hamburg HafenCity?

No, this hotel doesn't have a casino, but Casino Esplanade (6-min drive) and Casino Reeperbahn (7-min drive) are both nearby.

What is there to do at JUFA Hotel Hamburg HafenCity and nearby?

JUFA Hotel Hamburg HafenCity has an arcade and a garden.

Are there restaurants at or near JUFA Hotel Hamburg HafenCity?

Yes, there's an onsite restaurant, Restaurant.

What's the area around JUFA Hotel Hamburg HafenCity like?

JUFA Hotel Hamburg HafenCity is in Hamburg-Mitte, a short 3-minute walk from HafenCity Universität Station and 18 minutes' walk from Hamburg Cruise Center.

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JUFA Hotel Hamburg HafenCity Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Great family hotel
1-night trip

10/10

Very clean and modern hotel with excellent breakfast offering and convenient for public transport.
2-night trip

8/10

Very Nice room😃
1-night trip

10/10

Convenient location! Friendly and professional staff. Close to transit and nearby a park.
2-night trip

6/10

Breakfast below average for a 4 star hotel. Visit instead bake and soda next door for breakfast. Comfortable beds. Large room. Quiet. Subway very close. Staff speaks very poorly English. And whenever we have written to them prior to arrival (in English) they always reply in German which we consider to be not so friendly.
2-night trip

2/10

Family hotel and a little limited good for children
1-night trip

8/10

My kid tjought that the lobby smelled of fish and wanted to leave, but managed to overcome it and we had a nice stay.
1-night trip

10/10

Would have liked better dining possibilities around.
1-night trip

10/10

Train station and bus routes so close . Room very quiet . Nice location in Hagen city . Staff pleasant . Breakfast good
3-night trip

8/10

Even though this hotel is a bit outside of the downtown area it is fairly quiet from outside noise. It's about a 7-minute walk from an EDEKA and an ALDI and it's right off one of the subway stations (S4, I believe). The staff was also friendly and the rooms were clean. Since this place is a bit more isolated, no restaurants are nearby. Also, we were in Hamburg during the weekend, so it was a bit noisy in our room with people (and kids) stomping around on the floor above us. I think on any other weekday the hotel would've been quieter, but that would be the only thing I'd complain about. Still a solid choice for a hotel
2-night trip

8/10

Buffet style dining food all meals was not good for me, would lime other options for dinner
2-night trip

4/10

Phone in room didn’t work so had to go to reception to order room service (room service menu was placed in my room). I was told at reception that room service wasn’t available and I’d have to go to the buffet area instead. No restaurants around the hotel so no choice but to use the buffet.
1-night trip

6/10

Tyst hotell med bra isolerade fönster, bra med garage i direkt anslutning till hotellet. Tråkig reception just för att den helt enkelt var för stor och opersonlig. Vi hade missat att detta är ett barnhotell vilket märktes i receptionen där det fanns stora lekytor för barn vilket också märktes på ljudnivån. Personalen i receptionen var hjälpsam och trevlig och rummet var bra, skönt med AC. Frukosten var okej. Tyvärr hade vi regn när vi bodde här men hade det varit sol hade det säkert varit trevligt med vattenstråken utanför. Det tar ca 7-10 min att gå till ett större köpcentrum. Överlag ett bra hotell som funkade bra för vår övernattning på vår resa söderöver.
1-night trip

6/10

1-night trip

10/10

Sehr nettes Hotel. Gute Anbindung an die Öffentlichen Verkehrsmittel. U4 beim Hotel.
3-night trip

8/10

1-night trip

10/10

Wir hatten ein wunderbares Familienzimmer, dass genügend Platz für unsere 5-köpfige Familie bot. Toll fanden wir die zahlreichen Spielecken für die Kids und die Nähe zur U-Bahn. Das Frühstücksbuffet war sehr lecker. Auch das á la carte Restaurant gleich nebenan können wir wärmstens empfehlen. Wir würden jederzeit wieder kommen.
2-night trip

6/10

Freundlicher und kompetenter Empfang. Buffet abends 28 € mit gute Minestrone und leckeres Brot, leckere Geflügel Frikadellen aber nicht wirklich guten Fisch und trockenen Pommes und trockenen Nuggets. Pudding hatte komischen Nachgeschmack. Zimmer sauber und groß genug. Kleiderbügel wären hilfreich und eine Feuchtigkeits Creme. Positiv: Kaffee und Tee auf dem Zimmer.
1-night trip

10/10

Sehr leckeres Frühstück mit top Aussicht.
2-night trip

8/10

2-night trip

8/10

1-night trip

8/10

Der Empfang des Personals war etwas kühl und leider war auch das Zimmer anfänglich dreckig, Kaffeflecken an der Tür und Wand. Allersibgs wurde dieses nach dem Hinweis auch beibdee Zimmerreinigung anstandslos entfernen. Die Lgae ist etwas außerhalb der Hafencity, dadurch aber etwas ruhige und trotzdem ist die Innenstadt noch zu Fuß zu erreichen
2-night trip

8/10

3-night trip

10/10

Sehr freundliches Personal & saubere Zimmer.
2-night trip

8/10

Konnte es leider nicht so richtig genießen, da ich total erkältet war. Best of Musical in der Neuen Flora war einfach nur super.
2-night trip