In the heart of London, Park Plaza London Waterloo offers an upscale eco-certified retreat. Start your day with a delicious breakfast, unwind in the sauna or steam room, and enjoy a refreshing dip in the indoor pool. With free WiFi and multilingual staff on hand to help you plan your visit to nearby Imperial War Museum.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Gym
Bar
Parking available
24/7 front desk
Pet friendly
Main amenities
Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
Fitness center
Sauna
Steam room
Self parking
24-hour room service
Coffee shop/cafe
Business center
Meeting rooms
Feel at home
Children stay free
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities
The current price is $179
$179
includes taxes & fees
$149 per night
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Executive Room, 1 King Bed (Studio)
Executive Room, 1 King Bed (Studio)
Highlights
Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Designer toiletries
Sleeps 4
1 King Bed
View all photos for Studio, 2 Twin Beds
Studio, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Designer toiletries
City view
Sleeps 4
2 Twin Beds
View all photos for Suite, 1 King Bed (1 Bedroom)
Suite, 1 King Bed (1 Bedroom)
Highlights
Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
Sleeps 4
1 King Bed
View all photos for Superior Room, 2 Twin Beds
Superior Room, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Designer toiletries
Sleeps 2
2 Twin Beds
View all photos for Studio, 1 King Bed
Studio, 1 King Bed
Highlights
Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Designer toiletries
City view
Sleeps 4
1 King Bed
View all photos for Executive Room, 1 Double Bed
Executive Room, 1 Double Bed
Highlights
Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Designer toiletries
Sleeps 2
1 Double Bed
View all photos for Executive Room, 2 Twin Beds (Studio)
Park Plaza London Waterloo offers a great location, putting you within a 15-minute walk of London Eye and Big Ben. The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other highlights at this eco-certified hotel include an indoor pool, a fitness center, and a steam room. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Lambeth North Underground Station is just steps away and Southwark Underground Station is 12 minutes.
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 50.00 per night)
Offsite parking within 0.3 mi (GBP 20 per day)
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Terrace
Fitness center
An indoor pool
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
48-inch LED TV
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Minibar
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 25.00 for adults and GBP 25.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 50 per pet, per stay
Parking
Self parking costs GBP 50.00 per night
Parking is available nearby and costs GBP 20 per day (1640 ft away)
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
Also known as
Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London
Frequently asked questions
Does Park Plaza London Waterloo offer free cancellation for a full refund?
Yes, Park Plaza London Waterloo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Park Plaza London Waterloo?
Yes, there's an indoor pool.
Are pets allowed at Park Plaza London Waterloo?
Yes, dogs are welcome. There's a charge of GBP 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Park Plaza London Waterloo?
Yes. Self parking costs GBP 50.00 per night.
What are the check-in and check-out times at Park Plaza London Waterloo?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Park Plaza London Waterloo and nearby?
Park Plaza London Waterloo has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Park Plaza London Waterloo?
Yes, there's an onsite restaurant.
What's the area around Park Plaza London Waterloo like?
Park Plaza London Waterloo is in London City Centre, a short 2-minute walk from Lambeth North Underground Station and 12 minutes' walk from London Eye. Travelers say the area is walkable and good for families.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 10, 2025
GARY
GARY, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 9, 2025
Fabiana
Fabiana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 9, 2025
GRACE
GRACE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 8, 2025
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 8, 2025
Dr Abraham
Dr Abraham, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 7, 2025
Lucas
Lucas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 6, 2025
Geoff
Geoff, 2-night business trip
Verified Hotels.com guest review
6/10 Good
Feb 5, 2025
Pieter
Pieter, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 3, 2025
Philip
Philip, 2-night trip
Verified Hotels.com guest review
6/10 Good
Feb 3, 2025
Cold
we booked on night to be close to St Thomas' Hospital for an early morning appointment. When we arrived at the room we noticed how chilly it was so turned up the thermostat. As neither of us was feeling to well at the time we hunkered down at watched TV. The room never warmed up. When we went out for dinner we reported the cold room and was told an engineer would be despatched. Arriving back from dinner, room still cold, still feeling poorly, we gave up and went to bed. Rising early luckily the shower was toasty warm, still no room heat and went out for a morning of appointments. Arriving back just to check out, no change but the staff we very apologetic. Everything else about the hotel was fine. We will use it again but double check the heating first !
Christine
Christine, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 2, 2025
Comfortable, but not ideal for disabled people
Comfortable stay, but not so great for disabled people. The constant dim lighting is not so great, everywhere is so dark it is hard to see doors and door handles e.g. of the bathrooms in reception and in the rooms the lighting is terrible for getting ready - part of your face is always in shadow. There are steps to the cafe, bar and restaurant, for level access you have to leave the main entrance of the hotel and go round the corner.
Jennifer
Jennifer, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 1, 2025
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 31, 2025
Linda
Linda, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 31, 2025
Great all round stay!
Fabulous 2 night stay during January 2025, such a lovely hotel and a great location for everything I needed. Wonderful breakfast too!
Mandy
Mandy, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 27, 2025
Jeanette
Jeanette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 25, 2025
Catriona
Catriona, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 22, 2025
Ben
Ben, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 21, 2025
Dreadful
Requested extra pillows (heavily pregnant) in the room and did not receive any pillows. Spa pool was not useable, freezing cold. Paid extra for an upgrade and the bathroom products were empty. Light flickered above sofa. TV didnt work. Shower was weak. Overall, awful for the cost and experience.
Catherine
Catherine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 20, 2025
Hotel was perfect staff very helpful service excellent
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 20, 2025
Larry
Larry, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2025
Steven
Steven, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 17, 2025
MICHAEL
MICHAEL, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 11, 2025
Andrzej
Andrzej, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2025
Great place with family
We were really impressed with the room - very modern controls, nice bathroom, nice bed.
Loved it all except
1. No HDMI access to the TV - had to use Chromecast which isn't as good.
2. Fairly strict 8-8 enforcement of kids..my kids were told to come out of the pool at 8pm so I was in the pool alone until 817 when the next adults came in...if they had let us stay until the next guests came in that would have been better..they did allow us early in the next day.
3. Breakfast was manic but lots of staff and lots of food.