Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive
Quebec Palace Station - 9 min walk
Quebec Sainte-Foy Station - 24 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 24 min drive
Restaurants
Bar le Drague - 3 min walk
Restaurant Poutineville Vieux Québec - 1 min walk
Cochon Dingue Rue Saint-Jean - 3 min walk
SHAKER Cuisine & Mixologie Vieux-Québec - 4 min walk
Albacore - 2 min walk
About this property
Hôtel Palace Royal
Hôtel Palace Royal puts you in a great location, within a 15-minute walk of Quebec City Convention Center and Château Frontenac. Guests can indulge in massages, and Beffroi Steak House serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the comfortable beds and helpful staff.
Languages
English, French
At a glance
Hotel size
234 rooms
Arriving/Leaving
Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free wired internet access in public areas
Free wired internet access in rooms
Parking
Onsite self parking (CAD 26 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
Working away
Business center
10 meeting rooms
Computer station
Conference space (4502 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Hot tub
Sauna
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Memory foam mattress
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free wired internet
Phone
Food and drink
Refrigerator
Microwave
More
Weekly housekeeping
In-room safe
Special features
Dining
Beffroi Steak House - This steakhouse serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Refundable deposits
Deposit: CAD 100 per stay
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for CAD 15.0 per day
Rollaway beds are available for CAD 15.0 per day
Parking
Self parking costs CAD 26 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2025-11-30, 160705
Also known as
Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City
Frequently asked questions
Does Hôtel Palace Royal offer free cancellation for a full refund?
Yes, Hôtel Palace Royal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Palace Royal?
Yes, there's an indoor pool.
Are pets allowed at Hôtel Palace Royal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hôtel Palace Royal?
Yes. Self parking costs CAD 26 per day.
What are the check-in and check-out times at Hôtel Palace Royal?
Check-in start time: 5:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hôtel Palace Royal and nearby?
Hôtel Palace Royal has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Hôtel Palace Royal?
Yes, there's an onsite restaurant, Beffroi Steak House.
What's the area around Hôtel Palace Royal like?
Hôtel Palace Royal is in Old Quebec, a short 9-minute walk from Quebec Palace Station and 12 minutes' walk from Château Frontenac. Travelers say that the hotel is in a great location.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
Feb 3, 2025
stephan
stephan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 1, 2025
Janusz
Janusz, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 31, 2025
Philippe
Philippe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 28, 2025
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 28, 2025
Isabelle
Isabelle, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 27, 2025
Not the best experience
Unfortunately Right from the beginning it didn’t start well. There was no parking available. I drove around the parking garage at the hotel just to be charged 2.50$ for nothing. They when I went to the reception the person at the front was a bit condescending saying what do you expect for Quebec City. I asked if they knew of any other parking available since I was not familiar with the area. I was given very vague directions so I went and drove around for an hour and tried 3different parking garages and they were all full. When I came back I asked if I could just leave my car parked at the front out of the way and go back out in about an hour to see if any parking had freed up - I was just told no. And no one seemed to care when I said we were just driving for 5hrs to get here and my daughter was feeling under the weather and we had not had dinner yet. I was not impressed but contained my self and went back out. Drove for another 30 minutes to find a garage but no where near the hotel.
I had to taxi back. open pool area and live band on Saturday night is a cool idea. However the sound was not crisp and too loud so it was hard to hear the lyrics when the guy was signing. Which was toobad because he actually was good at signing.
Our room had no heat it took two different maintenance guys on different shifts to fix it. So that was kind of annoying. The first guy seem to think he fixed it and told us it would slowly heat up. After 4hrs it had only gone up .5 degrees.
Kira
Kira, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 27, 2025
Sebastien
Sebastien, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 18, 2025
Stephanie
Stephanie, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 17, 2025
Ariel
Ariel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 17, 2025
Reina
Reina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 17, 2025
LOVED IT!
Fantastic location. Loved the experience. This coming from a person who spent 40 years travelling the world as a Sales Executive. Highly recommend if one wishes a reasonably price great place to stay in Quebec City!
Guy
Guy, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 13, 2025
Maxime
Maxime, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 13, 2025
Danielle
Danielle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 13, 2025
Such a gem!!
This property was very family, friendly, great location, and loved the balcony parties in the evenings!
Adela
Adela, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Jan 12, 2025
KIT LAM JENNY
KIT LAM JENNY, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jan 11, 2025
Les rideaux opaques devraient être changé, plein de trou, décor ancien, mais le reste ok, nous ne pensons pas revenir
Pierre
Pierre, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 11, 2025
Normand
Normand, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2025
Lori
Lori, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 7, 2025
Frozen givre in the window and linking water because of it. Big noise from 6:30 to 9am yesterday but other then that great weekend
Bed room nothing to say. Nice hotel you had overall a nice weekend
Nathalie
Nathalie, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2025
Great place
Very nice place in the heart of Old Quebec. Enjoyed holiday live music, pool, festive decor all around the hotel
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 6, 2025
donavan
donavan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
Very nice vacation
Steeve
Steeve, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
C’était juste wow. Le balcon intérieur nous donne accès à des spectacles le soir.