Escape to an oasis of relaxation where family-friendly fun meets luxurious tranquility. Indulge your senses at our spa or take a leisurely ride through nature reserves.
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in/out available
Late check-in subject to availability
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Free ferry terminal shuttle*
Offsite
Free shopping center shuttle
Other information
Smoke-free property
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
Jan 1, 2025
YI SHIH
YI SHIH, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2024
I love the tranquil environment. Peace and quiet. Beautiful scenery of lake just looking out of my room window. The restaurants are excelent both in service and quality of food. The br3akfast was excellent. First time I experienced Teppanyaki Steak cooked in front of me for breakfast in hotel.
Highly recommended. Will come again.
Hock Beng
Hock Beng, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2024
Amazing stay
Always a great stay in Wyndham Panbil, whose name was Best Western. My family always stay in the hotel for few days every year. The lake view from hotel room or swimming pool offer a great view which makes it suitable place for healing. Top recommendation.
Kharisman
Kharisman, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Great stay!
NANA
NANA, 2-night trip
Verified Expedia guest review
4/10 Fair
Aug 19, 2024
Good vibes but not value for money
Book for a 2 Queen bed for 3 adults. According to hotel, they do not hv 2 Queen bed size options. Two adults had to squeeze onto one twin or superior single bed. Toiletries only cater for two, need to request.
AMBERLYNN
AMBERLYNN, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 11, 2024
Worth it
It was a great stay, had the comfiest sleep. Definitely coming back again.
Prince
Prince, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 22, 2024
Beautiful scenery
chia
chia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 21, 2024
Perfect
Hotel was perfect from the time I checked in. This is my 2nd time I am staying in this great hotel
H R
H R, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 17, 2024
Kok Seng
Kok Seng, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 16, 2024
Rooms were well kept and clean
Nadesh
Nadesh, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jun 5, 2024
I love the tranquility of the vicinity. It was relaxing. I love that it is near to the nature reserve too. The hotel provides shuttle services to the popular malls as well as the nature reserve.
Joan
Joan, 1-night trip with friends
Verified Expedia guest review
6/10 Good
Jun 3, 2024
Doesnt feel like a 5star hotel. The facilities are not properly maintained. A good hotel just to sleep. The bed is good
Jennifer Michelle
Jennifer Michelle, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 25, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 4, 2024
lim chee
lim chee, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 3, 2024
The breakfast was sooo good, definitely will be back again!
Eva
Eva, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 31, 2024
Jose Paolo
Jose Paolo, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 31, 2024
The overall environment was very peaceful and serene.
Kannan
Kannan, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 13, 2024
Weekend gateway.
Room is enough for couple staying in Batam. Location is about 15 to 20 mins away from the malls. Driver has to make a u turn to return back to the hotel and not ideal in a raining day or at night. Staff is friendly and helpful although breakfast on Sunday was chaotic. It was better managed on Monday.
Edwin
Edwin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2023
Shirley
Shirley, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 26, 2023
Mohamed Ridhuan
Mohamed Ridhuan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 26, 2023
XIUSHI
XIUSHI, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2023
James
James, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2023
The Perfect Choice
Very comfortable rooms and the Breakfast variety was amazing. Will surely stay here again
H R
H R, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 5, 2023
Suvian
Suvian, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 17, 2023
Breakfast wasnt many choices. Room is equipped and complimented.