6/10 Good
Feb 4, 2025
Badly service
I travelled with family with kids Everything ok until morning I checked out.
Day before I check out I told hotel receptionist I will leave Akita early morning 5am and leave my 3 luggage’s in early morning and collect next day , receptionist agreed. Next day early morning 445am a different receptionist told me hotel policy must have reservations than only can leave luggage .. end up I need to cancel my taxi reservation due to size of taxi and paid extra carried all my luggage to Akita, with children’s Poor service
The morning receptionist not considered at all. Suggestion to hotel Hire trained employee who can provide best service
Saravanan
Saravanan, 5-night family trip
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