Near Paseo Cayala, Hotel Fontabella offers a luxurious retreat with a sauna, dry cleaning services, and 24-hour business center. Unwind on the terrace or get moving in the gym. Guests will also appreciate free in-room WiFi and free self parking.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Airport transfer
Kitchen
Refrigerator
Bar
Spa
Pet friendly
Main amenities (12)
33 smoke-free apartments
Daily housekeeping
Breakfast available
Fitness center
Sauna
Bar/lounge
Room service
Spa services
24-hour business center
Business center
Airport drop-off service
Terrace
Feel at home (6)
Children stay free
Kitchen
Private bathroom
Separate dining area
Premium TV channels
Terrace
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Premium Suite, Kitchen, City View
Premium Suite, Kitchen, City View
Highlights
Balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
807 sq ft
City view
Sleeps 2
1 King Bed
View all photos for Loft, Kitchen, City View
Loft, Kitchen, City View
Highlights
Balcony or patio
Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Premium bedding
City view
Sleeps 3
1 King Bed
View all photos for Deluxe Suite, 2 Bedrooms, Kitchen, City View
Embassy of Mexico in Guatemala - 10 min walk - 0.8 km
U.S. Embassy in Guatemala - 11 min walk - 1.0 km
La Aurora Zoo - 17 min walk - 1.5 km
Paseo Cayala - 5 min drive - 3.2 km
Getting around
La Aurora Intl. Airport (GUA) - 15 min drive
Airport drop-off service
Restaurants
Montano Steak House - 2 min walk
Starbucks - 4 min walk
Tre Fratelli - 1 min walk
Frisco Grill Fontabella - 3 min walk
Portal del Angel - Fontabella - 2 min walk
About this property
Hotel Fontabella
Located just 3 mi (4.8 km) from the airport, Hotel Fontabella offers drop-off service (available 24 hours). You can relax at the sauna, work out at the fitness center, or unwind with a drink at the bar/lounge. Conveniences like kitchens are in all apartments, along with balconies or patios and flat-screen TVs.
Languages
English, Spanish
At a glance
Property size
33 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 1 PM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, up to 15 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Airport drop off on request(available 24 hours)*
Other information
Smoke-free property
Property amenities
Pool/Spa
Sauna
Spa services
Internet
Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
24-hour drop-off airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Children stay free (see details)
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Dishwasher
Coffee/tea maker
Cookware/dishes/utensils
Dining
Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: GTQ 90 for adults and GTQ 90 for children
1 bar
Room service available
Bedrooms
Premium bedding
Rollaway/extra beds: GTQ 400.0 per day
Bathrooms
Shower
Hair dryer
Towels provided
Free toiletries
Living spaces
Dining room
Entertainment
Flat-screen TV with cable service
Outdoor areas
Terrace
Balcony or patio
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
24-hour business center
1 meeting room
Desk
Comfort
Air conditioning
Pets
Service animals exempt from fees
Pet friendly
GTQ 280 per pet per night
Up to 15 lbs per pet
Pets allowed in specific rooms
Welcoming dogs only
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
Wheelchair-accessible parking
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Iron/ironing board
Luggage storage
Blackout drapes/curtains
Free newspapers
Free bottled water
24-hour front desk
Location highlights
Connected to a shopping center
Near the airport
Things to do
Fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
33 rooms
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GTQ 90 for adults and GTQ 90 for children
Airport shuttle service is offered for an extra charge of GTQ 160 per vehicle. Maximum occupancy 3
Children & extra beds
Rollaway beds are available for GTQ 400.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GTQ 280 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property is professionally cleaned.
Also known as
H&F Hotel Fontabella Guatemala City
H&F Hotel Fontabella
H&F Fontabella Guatemala City
H&F Fontabella
H F Hotel Fontabella
Hotel Fontabella Aparthotel
Hotel Fontabella Guatemala City
Hotel Fontabella Aparthotel Guatemala City
Frequently asked questions
Does Hotel Fontabella offer free cancellation for a full refund?
Yes, Hotel Fontabella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Fontabella?
Yes, dogs are welcome, with a maximum weight of 15 lbs per pet. There's a charge of GTQ 280 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Fontabella?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Fontabella?
Yes, a shuttle from the hotel to the airport is available. The charge is GTQ 160 per vehicle.
What are the check-in and check-out times at Hotel Fontabella?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM.
What is there to do at Hotel Fontabella and nearby?
Hotel Fontabella has a sauna and a fitness center.
Does Hotel Fontabella have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.
Does Hotel Fontabella have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
What's the area around Hotel Fontabella like?
Hotel Fontabella is a short 14-minute walk from U.S. Embassy in Guatemala and 7 minutes' walk from Avenida La Reforma.
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Hotel Fontabella Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
8.4/10
Staff & service
8.8/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Kitchen
Restaurant
Cities
Bed
Trip
Reviews
10/10 Excellent
Jul 8, 2025
Hotel Fontabella is an amazing property. Centrally located and so many food options are available within the hotel property. The Staff is superb, Sofia and the rest of the staff took excellent care of us during our stay. We will be returning in 6 months and really look forward to staying with Hotel Fontabella.
Bradley
Bradley, 8-night trip
10/10 Excellent
Jun 10, 2025
Great staff and great apartment
Stephan
Stephan, 3-night trip
10/10 Excellent
May 7, 2025
Great place
Lesli
Lesli, 7-night trip
10/10 Excellent
May 27, 2025
Don’t need to leave once you check in as everything you need is under one roof……shopping, dining, entertainment, spa, bookstore, cafes, etc. terrific!
Sheila
Sheila, 2-night trip
10/10 Excellent
Jun 10, 2025
This hotel was amazing and it smelled so good. Walking distance from the Oakland Mall, lots of onsite restaurants and walking distance from Cielto, a delicious upscale dinning experience. This is a must stay
Justina
Justina, 3-night trip
10/10 Excellent
Jun 13, 2025
Well appointed suites with exceptionally luxurious bed and bedding. Kitchen and living space is modern and comfortable. Very clean! Highly recommended.
Irena
Irena, 2-night trip
8/10 Good
Apr 19, 2025
The place is very well.
Benoit
Benoit, 2-night trip
10/10 Excellent
May 17, 2025
Excelente
Luis Enrique
Luis Enrique, 1-night trip
10/10 Excellent
Apr 10, 2025
Great hotel and amazing suite. It’s like having your own full equipped apartment. Will book again
Edgar
Edgar, 2-night trip
10/10 Excellent
Feb 21, 2025
Stay was great , very satisfied no complaints…
Marquesha
Marquesha, 7-night trip
10/10 Excellent
Oct 31, 2024
Beautiful hotel, lovely and accommodating staff!
Ayoela
Ayoela, 4-night trip
8/10 Good
May 31, 2025
The water pipe burst and what the property offer was potatoe chips - unacceptable
Carmen V
Carmen V, 3-night trip
10/10 Excellent
Jan 26, 2025
Very kid friendly
Gustavo
Gustavo, 4-night trip
10/10 Excellent
May 17, 2025
Our stay at Fontabella Hotel was truly exceptional. From the moment we arrived, the staff went above and beyond to make us feel welcomed and cared for. Every interaction—from the front desk to housekeeping—was marked by genuine kindness, professionalism, and attention to detail.
The accommodations were elegant, clean, and comfortable, offering a peaceful retreat right in the heart of Guatemala City. But what truly stood out was the personalized service. The team anticipated our needs, accommodated every request with grace, and made us feel like valued guests every step of the way.
We left with full hearts and lasting memories. Thank you to everyone at Fontabella for making our stay so special. We can’t wait to return!
maria M
maria M, 3-night trip
10/10 Excellent
May 21, 2025
Sophia at the front desk is the asset of this property. Had a not so pleasant experience checking out in the past with one other receptionist though. Room is very spacious and having a/c is a major plus as most places in Guatemala do not have a/c (other than major hotels in the city). The balcony and kitchenette in each room are definitely appreciated. Also, the mall is a couple of floors down via elevator. There’s a Starbucks and very good restos plus a Sophos bookstore (comprehensive bookstore is a bit rare in GC). Overall, a very good stay in this hotel which is also within a short driving distance to and from the airport.
Maria
Maria, 1-night trip
10/10 Excellent
Jul 3, 2024
location excellent, recommended for long stay
Angelina
Angelina, 2-night trip
10/10 Excellent
Jan 10, 2025
Beautiful hotel
Great staff and communication. Bedrooms are full on suites fully equipped with everything that is needed. Really quiet and luxurious makes you feel like home
Emely
Emely, 2-night trip
2/10 Terrible
May 16, 2025
Such poor customer service. And to be honest
VICTOR
VICTOR, 2-night trip
6/10 Okay
Dec 18, 2023
Great location!
Claudia
Claudia, 4-night trip
10/10 Excellent
Mar 28, 2024
Beautiful place
Hector
Hector, 4-night trip
10/10 Excellent
Jul 2, 2023
We loved our stay. Great staff!
Ty
Ty, 1-night trip
10/10 Excellent
May 13, 2024
Really fantastic stay. Rooms were very nice with lots of storage and a pull out sofa bed. Everything was pretty clean, very safe, and quiet at night. Bed was really nice. I was surprised this was one of the more affordable locations to stay that was very nice.
Joshua
Joshua, 3-night trip
10/10 Excellent
Jun 30, 2024
All employees were extremely helpful and knowledgeable as to any question. The facility and rooms are perfectly done. Feels like home!
Margarita Michelle
Margarita Michelle, 4-night trip
10/10 Excellent
Jul 7, 2024
I stayed at the Fontabella Hotel and I really liked how friendly and helpful the staff were. The hotel was very clean and the bedroom was spacious and nice. The view from the terrace was amazing, you could see the whole city. The hotel is in a central location, which is great. It has become my favorite place to stay. I would recommend it to anyone visiting the area.
Leyla
Leyla, 2-night trip
10/10 Excellent
Feb 19, 2024
The staff at Fontabella are exceptional. They meet your requests right away and the hotel is well kept. I think this may be the best hotel in the city!!