Sapphire Palms Motel is a tranquil retreat near The Entrance Ocean Baths, where you can unwind in the garden or rejuvenate at the full-service spa. Take a refreshing dip in the outdoor pool with a waterslide and enjoy barbecue grills on-site. Previous guests praise its multilingual staff.
Reviews
7.27.2 out of 10
Good
Popular amenities
Spa
Air conditioning
Free parking
Free WiFi
Main amenities
Daily housekeeping
Near the beach
Full-service spa
Outdoor pool
Waterslide
Air conditioning
Garden
Microwave in a common area
Refrigerator in a common area
Multilingual staff
Picnic area
Barbecue grills
Feel at home
Cookware, dishware, and utensils
Private bathroom
Television
Garden
Daily housekeeping
Minibar
The current price is $97
$97
includes taxes & fees
$88 per night
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 20 of 20 rooms
View all photos for Deluxe Queen Room Ground Floor - 1 Queen and 1 Single Bed
Deluxe Queen Room Ground Floor - 1 Queen and 1 Single Bed
Highlights
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Minibar
258 sq ft
Sleeps 3
1 Queen Bed and 1 Twin Bed
View all photos for King Room with Balcony (Upstairs Room)
King Room with Balcony (Upstairs Room)
Highlights
Balcony or patio
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Microwave
301 sq ft
Sleeps 2
1 King Bed
View all photos for Deluxe Queen with Balcony Upstairs Room - 1 Queen and 1 Single Bed
Deluxe Queen with Balcony Upstairs Room - 1 Queen and 1 Single Bed
Highlights
Balcony
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Microwave
301 sq ft
Sleeps 3
1 Queen Bed and 1 Twin Bed
View all photos for Premium Triple Room
Premium Triple Room
Highlights
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Minibar
258 sq ft
Sleeps 3
1 Twin Bed and 1 Queen Bed
View all photos for Interconnecting Room Ground Floor - 2 Queen and 2 Single Bed
Interconnecting Room Ground Floor - 2 Queen and 2 Single Bed
Highlights
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
2 bedrooms
Hair dryer
Private bathroom
516 sq ft
Sleeps 6
2 Queen Beds and 2 Twin Beds
View all photos for Deluxe Family Room Ground Floor - 2 Queen and 1 Single Bed
Deluxe Family Room Ground Floor - 2 Queen and 1 Single Bed
Highlights
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Minibar
431 sq ft
Sleeps 5
2 Queen Beds and 1 Twin Bed
View all photos for Large Family Room Upstairs Room - 2 Queen Bed and 1 Single Bed
Large Family Room Upstairs Room - 2 Queen Bed and 1 Single Bed
Highlights
Balcony
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Microwave
484 sq ft
Sleeps 5
2 Queen Beds and 1 Twin Bed
View all photos for Family Room Ground Floor - 1 Queen and 2 Single Bed
Family Room Ground Floor - 1 Queen and 2 Single Bed
Highlights
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Minibar
344 sq ft
Sleeps 4
1 Queen Bed and 2 Twin Beds
View all photos for Premium Room - Ground Floor - 1 Queen Bed and 1 Single Bed
Premium Room - Ground Floor - 1 Queen Bed and 1 Single Bed
Coco Rice & Noodle Bar the Entrace - 11 min walk
Flour & Co. - 14 min walk
Long Jetty Takeaway - 12 min walk
About this property
Sapphire Palms Motel
Sapphire Palms Motel puts you within a 15-minute drive of Terrigal Beach. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
20 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open daily from 2:00 PM - 9:00 PM
The check-in location differs from the property location; go to: [corner of Boomerang and The Entrance Road]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
This property does not provide towels for use at the pool, spa and beach.
Guests driving to the property should use the following address for GPS: 1 Boomerang Road, the Entrance, 2261.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Onsite parking limited
Other information
Designated smoking areas
No alcohol served onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Barbecue grills
Shared microwave
Shared refrigerator
Traveling with children
Waterslide
What to do
Beach nearby
Services
Front desk (limited hours)
Multilingual staff
Facilities
Garden
Picnic area
An outdoor pool
Full-service spa
Waterslide
Accessibility
Portable shower seat
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Food and drink
Mini-fridge
Microwave
Shared kitchen access
Stovetop
Oven
Toaster
Cookware, dishes, and utensils
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the motel's full-service spa. The spa is open daily.
Fees & policies
Refundable deposits
A damage deposit of AUD 50 will be collected before check-in
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2 percent
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who require a wheelchair-accessible room should book the Deluxe Queen Room Ground Floor room type and contact the property after booking to confirm.
Also known as
Sapphire Palms Motel The Entrance
Sapphire Palms Motel
Sapphire Palms The Entrance
Sapphire Palms
Sapphire Palms Motel Motel
Sapphire Palms Motel The Entrance
Sapphire Palms Motel Motel The Entrance
Frequently asked questions
Is there a pool at Sapphire Palms Motel?
Yes, there's an outdoor pool.
Are pets allowed at Sapphire Palms Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Sapphire Palms Motel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Sapphire Palms Motel?
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Sapphire Palms Motel and nearby?
Sapphire Palms Motel has a spa and a waterslide, as well as a picnic area and a garden.
What's the area around Sapphire Palms Motel like?
Sapphire Palms Motel is a short 15-minute walk from The Entrance Ocean Baths and 16 minutes' walk from Pelican Plaza.
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 5, 2024
Barbara
Barbara, 1-night trip
Verified Lastminute guest review
4/10 Fair
Nov 3, 2024
Better Value Elsewhere
No value for money in this old unloved Motel. Don't let the pool and spa suck you in ,They are not that inviting. Better value elsewhere
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2024
The motel is old but quite well maintained. Clean but very basic. Convenient to the Entrance shops and eateries. Was a good place to rest your head every night.
Christine
Christine, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 22, 2024
Tracy
Tracy, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 13, 2024
Unfortunately the weather was not the best when I stayed so that I couldnt enjoy the pool which looked awesome. Staff were friendly. The water pressure in the shower wasn’t the best. The rooms are not soundproof so I could hear the conversation of the people in the room next to mine. Would stay again.
Amanda
Amanda, 1-night family trip
Verified Wotif guest review
4/10 Fair
Sep 23, 2024
Check in was not a very good experience. I had to wait for awhile before someone came to reception. In limited English I was asked if I’d booked in and asked for my ID. She kept asking if I’d booked and couldn’t match my ID with the booking and gave me a paper with someone else’s name. I told her it was not me and then she gave me the one with the right name and asked if it was me. I do not think she could actually read English, but the experience wasn’t very welcoming. In the room there was the bare minimum of things provided, including one tea towel with stains on it. The couch and chairs were also stained. I sat on a very old chair at the bench and I thought the chair was going to collapse underneath me as it was so wobbly. The shower was terrible with only a trickle of water coming out and suddenly went very cold and then very hot. The only good thing was that the bed was comfortable. If you want a budget motel then I guess you get what you pay for, but at least a clean tea towel and a decent chair would be good.
Kerryn
Kerryn, 1-night romance trip
Verified Wotif guest review
6/10 Good
Sep 16, 2024
Generally okay
Helen
Helen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Clean and tidy
Elsie
Elsie, 2-night trip
Verified Wotif guest review
2/10 Poor
Jul 15, 2024
Katrina
Katrina, 1-night trip
Verified Wotif guest review
6/10 Good
Apr 27, 2024
Old noisy and smelly
Fiona
Fiona, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 12, 2024
Deborah
Deborah, 1-night trip
Verified Wotif guest review
4/10 Fair
Apr 11, 2024
No lounge as advertised. No plates or cutlery. Not enough power points for the appliances.
Sandy
Sandy, 5-night trip
Verified Wotif guest review
6/10 Good
Mar 15, 2024
Pauline
Pauline, 1-night trip
Verified Wotif guest review
8/10 Very Good
Mar 11, 2024
It was a bit smelly in bathroom as the exhaust fan wasn't attached. It was sort of grungy but it housed 3 adults with relative ease and didn't cost the earth.
Kath
Kath, 2-night trip with friends
Verified Wotif guest review
8/10 Very Good
Mar 2, 2024
Had to park car at back of unit .
Warren
Warren, 2-night trip
Verified Wotif guest review
6/10 Good
Feb 26, 2024
The parking situation for Unit 4 and the other two side parks is a joke. That area I got allocated for Unit 4 was disgraceful and if I had a larger car I would have been in trouble. You need to find three new parking spaces and prioritise those who are staying over the guest parking ASAP
Ray
Ray, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Feb 19, 2024
Mary
Mary, 1-night trip
Verified Hotels.com guest review
6/10 Good
Feb 6, 2024
Unfortunately on arrival we noticed ants were crawling on the yop of our fridge. Morning 1 of 2 the toilet was blocked. We notified reception staff of the problems. They came to check them out. They advised ants and toilet would be fixed whilst we were out. Staff contacted us later in the day not sure if things were fixed, so they gave us another room to move to. When back to our room , we first noticed our room door had been left open. NOT HAPPY AT ALL., then noticed ants had not been treated as there we still visible and toilet had not been fixed. We made the reception staff aware of the door having been left open, ants and the toilet not being attended to. On a positive , none of our belongings had been taken. We transferred rooms and had no further issues. Another positive was having air-conditioning and a pool and spa to be able to relax in.
Christine
Christine, 2-night romance trip
Verified Wotif guest review
8/10 Very Good
Jan 23, 2024
Leonard
Leonard, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 20, 2024
Staff were very pleasant and my daughter loved the pool area.
Tracy
Tracy, 2-night family trip
Verified Wotif guest review
8/10 Very Good
Jan 18, 2024
Justin
Justin, 1-night trip
Verified Wotif guest review
6/10 Good
Jan 13, 2024
The pool and spa are good. In the family room curtain was torn. The screen door was broken. The room smelt. The keetle was diry boiled water tasted yuk. The biscuits were off. The tea bags were yuk. Towels provided were worn out almost ready to have a rip, very thin and not fluffy. For $300 a night for a family these things can be improved.
Renu
Renu, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
Jan 9, 2024
Very convenient for our visit
Julie
Julie, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Dec 30, 2023
Kyle
Kyle, 1-night trip
Verified Wotif guest review
6/10 Good
Dec 24, 2023
Stephen
Stephen, 1-night trip
Verified Expedia guest review
General property information
Travelers Say
"beds extremely comfortable, pool amazing for kids"