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Mercure Nagano Matsushiro Resort & Spa

4.0 star property
Hotel with spa, near Matsushiro Castle

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Photo gallery for Mercure Nagano Matsushiro Resort & Spa

Indoor pool with a modern design, featuring a wooden ceiling and tiled walls. Ideal for relaxation and fitness. | Mercure Nagano Matsushiro Resort & Spa
Modern interior with sleek, curved light fixtures and a contemporary design. | Mercure Nagano Matsushiro Resort & Spa
Serene Japanese-style room with a view of the mountains, perfect for relaxation. | Mercure Nagano Matsushiro Resort & Spa
A serene bedroom with a large bed, a flat-screen TV, and a view of the mountains through the sliding doors. | Mercure Nagano Matsushiro Resort & Spa
Sophisticated lobby with elegant circular lighting fixtures and sleek columns, inviting guests into the main reception area. | Mercure Nagano Matsushiro Resort & Spa
Nestled near the historic Matsushiro Castle, Mercure Nagano Matsushiro Resort & Spa offers an upscale retreat. Relax in the indoor public bath or rejuvenate at the hot springs and sauna. With high-speed WiFi, a spa tub, and karaoke entertainment options available.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Spa
  • Onsen
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
Main amenities
  • Restaurant
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Sauna
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Luggage storage
Feel at home
  • Refrigerator
  • Television
  • Laundry facilities
  • Elevator
  • Free self parking
  • Free toiletries
The current price is $56
includes taxes & fees
$51 per night
Feb 26 - Feb 27

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, Japanese style, 4 Futon beds, Mountain view

Classic Room, Japanese style, 4 Futon beds, Mountain view | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Japanese style, 4 Futon beds, Mountain view

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Classic Room with 2 single beds and 1 sofa bed, Mountain view | In-room safe, desk, iron/ironing board, free WiFi

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 5
  • 3 Twin Beds

View all photos for Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Japanese style, 2 single beds and 2 futon beds, Mountain view

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Room, Multiple Beds, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds, Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed with Sofa bed, Mountain View

Classic Room, 1 Double Bed with Sofa bed, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 Double Bed with Sofa bed, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style) | In-room safe, desk, iron/ironing board, free WiFi

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Shower/tub combination
Hair dryer
Satellite channels
  • Sleeps 9
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Front of property - evening/night

TENNEN-ONSEN HOTEL LiVEMAX PREMIUM Nagano-ekimae

  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
7.8 out of 10, Good, 227 reviews
The price is $40
includes taxes & fees
$37 per night
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About the neighborhood

Map
1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken, 381-1215

What's nearby

  • Matsushiro Castle - 12 min walk
  • Nagano City Museum - 3 min drive
  • Nagano Olympic Stadium - 6 min drive
  • M-Wave Olympic Memorial Arena - 11 min drive
  • Zenko-ji Temple - 11 min drive

Getting around

  • Chikuma Obasute Station - 16 min drive
  • Nagano (QNG) - 27 min drive
  • Ueda Station - 31 min drive

Restaurants

  • ‪A-COOP ファーマーズ - ‬4 min drive
  • ‪マクドナルド - ‬4 min drive
  • ‪はま寿司長野篠ノ井店 - ‬4 min drive
  • ‪蕪村篠ノ井店 - ‬2 min drive
  • ‪手打そば処横綱 - ‬3 min drive

About this property

Mercure Nagano Matsushiro Resort & Spa

Mercure Nagano Matsushiro Resort & Spa puts you within a 15-minute drive of Zenko-ji Temple. Guests can grab a bite to eat at the restaurant, and the sauna makes for a relaxing end to the day. Fellow travelers like the overall property condition.

All inclusive

All-inclusive room rates at Mercure Nagano Matsushiro Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 345 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 1 AM
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

What to do

  • Hot springs
  • Fishing nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

Food and drink

  • Refrigerator

More

  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

四季 - This buffet restaurant serves breakfast and dinner. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3025 to 3025 for adults, and JPY 1815 to 2178 for children

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as extra bedding and meals.

Also known as

Shinshu-matsushiro Royal
Shinshu-matsushiro Royal Hotel
Shinshu-matsushiro Royal Hotel Nagano
Shinshu-matsushiro Royal Nagano
Shinshu Matsushiro Royal Hotel
Royal NAGANO
Royal Hotel NAGANO
Mercure Nagano Matsushiro &
Mercure Nagano Matsushiro Resort Spa
Mercure Nagano Matsushiro Resort & Spa Hotel
Mercure Nagano Matsushiro Resort & Spa Nagano
Mercure Nagano Matsushiro Resort & Spa Hotel Nagano

Frequently asked questions

Does Mercure Nagano Matsushiro Resort & Spa offer free cancellation for a full refund?

Yes, Mercure Nagano Matsushiro Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Nagano Matsushiro Resort & Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Nagano Matsushiro Resort & Spa?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Mercure Nagano Matsushiro Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is 11:00 AM.

What is there to do at Mercure Nagano Matsushiro Resort & Spa and nearby?

Have fun with nearby activities like fishing and canoeing. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and make the most of other amenities like a sauna.

Are there restaurants at or near Mercure Nagano Matsushiro Resort & Spa?

Yes, there's an onsite restaurant.

What's the area around Mercure Nagano Matsushiro Resort & Spa like?

Mercure Nagano Matsushiro Resort & Spa is a short 12-minute walk from Matsushiro Castle and 16 minutes' walk from Former Matsushiro Literary and Military School.

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

満足です
とても良いホテルでした。 シャトルバスも親切で快適でしたし、チェックインの際のフロントデスクの方もとても感じが良い方で、テキパキと仕事をしていました。 お部屋もとても綺麗で、過ごしやすかったです。ただ、空調が上手く設定できなくて、とても暑くて窓を開けて過ごしました。 大浴場もお掃除の方がまめに掃除をしてくださっていて、とても綺麗でした。 朝食も種類の多さや、スタッフの方々がテキパキとお世話をしてくださり、とても満足でした。
Sachiko, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

leonard, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Hideaki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wai Kei, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shane, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Corina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enkh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Probably the best hotel I have ever stayed.
I have been to Japan many times over a period of 10 years. I have stayed in so many hotels I can not count anymore. Straight facts. Hotel is very reasonably priced. It is in a great location. Short taxi ride to many restaurants and many attractions within walking distance. The restaurant is great. One day I did not fell like going out to dinner. I spend 8000 Yen per person on the dinner buffet...At first I was reluctant...but they had Alcohol and beer included. All you can eat and Drink. It was amazing. My booking included breakfast and lounge. Lounge Was amazing. Turns out there was a lot of people to check in that day. No problem. All you can drink beer and Sparkling Wine...plus many other choices. they do have evening mixer as well, 2100-2300. That one has hard alcohol and beer...plus regular beverages and snacks...The onsen is good but it could be better. I love the outdoor onsen. They do have one. But it is not so open. Onsen is a great bonus so I am not complaining. Reasonable Price and comfort make it great for couples. IDK about other travelers. But If you like Onsen and Drinks...This is a place for you. 16000 yen might be a bit much for 2 people for dinner. But Gyu Kaku ran me 15800. But you have to add 2100 yen taxi to get there and 3000 to get back. Considering that. Buffet with Unlimited DRINKS!!! Is a good Choice. Would definitely stay again 10/10 would recommend. Like I said. Pragmatically it is the best Hotell I ever stayed in.
Szymon, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

SEE, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great breakfast and onsen. It is dated.
Timothy, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

2-night family trip
Verified Hotels.com guest review

2/10 Poor

Hitoshi, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kazumasa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

加湿器をお借りしたかったです。 （室内にありました？依頼もしませんでしたが。） 仕事柄気になったこと 蛇口やシャワーのパッキンを交換した方が良いです。 水がチョロチョロもったいないです。 清掃スタッフさんの清掃時の目視で十分確認できると思います。
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

katsuhiko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
The staff were extremely helpful and the free lounge twice a day was a real bonus
David, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Akira, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Choun Min, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

I feel that people should know that every thing in this property is outdated and depressing. Looks like the rooms have not been updated since the 80 s . The furniture, the drapes, the cart are so old , the bathrooms are very outdated and small even the lighting in the room is bad. It is not convenient as 30 minutes from They train and the city . The food at the restaurant is plenty full and the quality average. I gave it 2 stars as we had a very nice concierge Also you should know that at the end you will be charged extra for a spa tax no matter if you used it or not. There are plenty of nice hotels for that price in Japan , very disappointed by this one
Daniel, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Spacious room, comfortable bed, service is ok. Breakfast spread was great. Free parking available. Do take note that hotel charges ¥900 per room for bathing tax, apparently for usage of public bath (onsen), even though we did not use it at all during our 3 nights stay. Hotel staff explained that this bathing tax will be charged regardless of usage. This is not logic, in my point of view. Mecure management (being a big hotel chain) should look into a managing system to only charge this tax for rooms that used the public bath.
Stasia, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

The room are big but its a bit dated design.
Kok Sheng, 1-night family trip
Verified Expedia guest review

4/10 Fair

Our hotel was a half hour bus ride from Nagano station but the hotel runs a courtesy bus so was glad we inquired at information center at Nagano station. The hotel is dated and could do with updating but the room was spacious and the mattress ( we chose a traditional mattress on the floor) was v comfortable. The onsen was a good experience too. We had a 2 night stay and told at check in that THE MEALS were provided .At the same time given a sheet with the meal times. It was not till half-way during our meal on our second night that a waiter came to ask us to sign for the meals at $80 cad/head. An extra 480$ for the 2nights. What was v upsetting was if we were told at our 1st night, we certainly would not have dined there the 2nd and the person n who checked us in would not come to at least speak to me to try to clarify the situation.He avoided eye contact too. This marred the experience and made me feel that I was forced into a corner. If he said your breakfast is included or someone had i formed us while lining up for the evening meal that this was extra, then I feel that would have been av different experience- at least we could choose
Wolff, 2-night trip
Verified Expedia guest review

6/10 Good

Needs lots of updates. Excellent staff.
Excellent staff can’t make up for elderly property. Far from station and you will need to order taxis to and from as the buses and hotel shuttle don’t run often. Non-smoking in name but still lingering smoke smell as nothing has been updated since the rooms were smoking. There was mildew on the shower curtains and central AC so you are unable to adjust the temperature in the room. It was very warm on the top floors.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maureen, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yulita, 3-night family trip
Verified Hotels.com guest review