Located near Tower Bridge, Novotel London Canary Wharf Hotel offers an upscale eco-certified retreat. Start your day with a delicious breakfast at Canary Coffee, unwind in the sauna or take a refreshing dip in the indoor pool. With multilingual staff and free WiFi, this hotel's helpful team is on hand to make your stay unforgettable.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Connecting rooms available
Bar
24/7 front desk
Pet friendly
Main amenities
Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Rooftop terrace
Breakfast available
Fitness center
Sauna
24-hour room service
Coffee shop/cafe
Business center
Meeting rooms
Terrace
Feel at home
Children stay free
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace
The current price is $174
$174
includes taxes & fees
$145 per night
Feb 28 - Mar 1
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Superior Double Room, 1 Double Bed
Superior Double Room, 1 Double Bed
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
226 sq ft
Sleeps 2
1 Double Bed
View all photos for Superior Room, 2 Twin Beds, Accessible
Superior Room, 2 Twin Beds, Accessible
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
269 sq ft
Sleeps 2
2 Twin Beds
View all photos for Superior Twin Room, 2 Twin Beds
Superior Twin Room, 2 Twin Beds
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
226 sq ft
Sleeps 2
2 Twin Beds
View all photos for Studio, 1 King Bed
Studio, 1 King Bed
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
431 sq ft
Sleeps 2
1 King Bed
View all photos for Executive Room, 1 Double Bed (Premium)
Executive Room, 1 Double Bed (Premium)
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
226 sq ft
City view
Sleeps 2
1 Double Bed
View all photos for Deluxe Twin Room
Deluxe Twin Room
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
226 sq ft
Sleeps 3
2 Twin Beds
View all photos for Executive Suite, 1 King Bed
Executive Suite, 1 King Bed
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
431 sq ft
City view
Sleeps 2
1 King Bed
View all photos for Superior Double Room, 1 Double Bed, City View
Superior Double Room, 1 Double Bed, City View
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
226 sq ft
City view
Sleeps 2
1 Double Bed
View all photos for Superior Twin Room, 2 Twin Beds, City View
Novotel London Canary Wharf Hotel features a rooftop terrace and puts you within a 15-minute walk of Thames River. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this eco-certified hotel include an indoor pool, a sauna, and a snack bar/deli. The helpful staff and breakfast get great marks from fellow travelers. The property is just a short walk to public transportation: Heron Quays DLR Station is 6 minutes and South Quay DLR Station is 6 minutes.
Languages
English
At a glance
Hotel size
313 rooms
Arranged over 39 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekend mornings 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike storage
Romance packages
Facilities
Built in 2016
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness center
An indoor pool
Bicycle parking
Sauna
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Hardwood flooring in room
High pile carpet in room
Room amenities
Be entertained
55-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Canary Coffee - Onsite coffee shop.
BOKAN 37 - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
BOKAN 38 - This cocktail bar serves light fare only. Open daily.
BOKAN 39 - Onsite rooftop bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 25 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London
Frequently asked questions
Does Novotel London Canary Wharf Hotel offer free cancellation for a full refund?
Yes, Novotel London Canary Wharf Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel London Canary Wharf Hotel?
Yes, there's an indoor pool.
Are pets allowed at Novotel London Canary Wharf Hotel?
Yes, pets are welcome. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Novotel London Canary Wharf Hotel?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Novotel London Canary Wharf Hotel and nearby?
Novotel London Canary Wharf Hotel has an indoor pool and a sauna, as well as a fitness center and a garden.
Are there restaurants at or near Novotel London Canary Wharf Hotel?
Yes, Canary Coffee offers international cuisine.
What's the area around Novotel London Canary Wharf Hotel like?
Novotel London Canary Wharf Hotel is a short 6-minute walk from Heron Quays DLR Station and 13 minutes' walk from Thames River. Travelers say that the hotel is in a great location.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 10, 2025
kenzie leigh
kenzie leigh, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 7, 2025
Ayodeji
Ayodeji, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 3, 2025
Monika
Monika, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 3, 2025
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 2, 2025
STEPHEN
STEPHEN, 8-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 29, 2025
Accused of not paying and locked out of room
Disappointing Stay at NovoHotel Canary Wharf
Our experience at NovoHotel Canary Wharf was deeply unsatisfactory. We faced significant issues during our pre-show dinner and upon our return.
Restaurant Service Failures:
• Extremely slow service despite communicating our time constraints
• 20-minute delay in one meal’s delivery
• Inability to pay due to absent wait staff
• Forced to leave without settling bill to attend our show
Unacceptable Night Return:
• Locked out of our room upon late-night return
• Publicly accused of not paying our bill by reception staff
• Staff attempted to justify their actions instead of apologizing
The hotel’s failure to provide timely service, communicate effectively between departments, and handle the situation professionally is unacceptable.
They could have left a VM or Note instead!
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 26, 2025
Great for the o2
Darren
Darren, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 26, 2025
Georgina
Georgina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 24, 2025
Serdar
Serdar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2025
Salvatore
Salvatore, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 18, 2025
Leanne
Leanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 14, 2025
Lovely to stay and very nice and quiet
Yuk Sing
Yuk Sing, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 13, 2025
Amazing
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 12, 2025
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 12, 2025
Great staff great hotel.
This was a lovely experience!, seamless check in and friendly staff. Excellent value for a Suite in Canary Wharf and the view was breathtaking! I plan on returning.
Adrian
Adrian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
Had an amazing stay with my partner really enjoyed the hotels just didn’t find the pillows comfortable apart from that everything else was nice
A
A, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
really good amazing service and help had such a lovely amazing time
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
Ryan
Ryan, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
Stuart
Stuart, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2024
Good for city airport
Nice hotel, good service, high floor. £20 for a room.service pizza was a bit steep and had to pay by card as opposed to put it on the room which felt sketchy