Raleigh-Durham International Airport (RDU) - 22 min drive
Durham Station - 6 min walk
Cary Station - 23 min drive
Free area shuttle
Restaurants
The Parlour - 2 min walk
Thai At Main Street - 2 min walk
Viceroy - 3 min walk
The Oak House - Durham - 1 min walk
Bull McCabe's Irish Pub - 5 min walk
About this property
21c Museum Hotel Durham
21c Museum Hotel Durham puts you just a 5-minute drive from Duke University and Durham Performing Arts Center. Guests can indulge in massages at the spa, and American cuisine is served at Counting House, which is open for lunch and dinner. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
125 rooms
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs only, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite valet parking (USD 35.00 per night; includes in/out privileges)
Offsite
Free area shuttle within 5 mi
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
Traveling with children
Free local shuttle
What to do
Golfing nearby
Working away
24-hour business center
Meeting rooms
Conference space (10500 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2015
Safe-deposit box at front desk
24-hour fitness center
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Local culture & ecosystem education
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 36
Wheelchair-accessible path of travel
Assistive listening devices available
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator (on request)
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.
Dining
Counting House - This restaurant specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 5.00 per accommodation, per stay
Resort fee inclusions:
In-room bottled water
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Valet parking costs USD 35.00 per night with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
21c Museum Hotel Durham
Hotel 21c Museum Hotel Durham - MGallery Durham
Durham 21c Museum Hotel Durham - MGallery Hotel
Hotel 21c Museum Hotel Durham - MGallery
21c Museum Hotel Durham MGallery
21c Museum Durham MGallery
21c Museum Hotel Durham - MGallery Durham
21c Museum Hotel MGallery
21c Museum MGallery
21c Museum Hotel Durham
21c Museum Durham Mgallery
21c Museum Hotel Durham Hotel
21c Museum Hotel Durham Durham
21c Museum Hotel Durham MGallery
21c Museum Hotel Durham Hotel Durham
Frequently asked questions
Does 21c Museum Hotel Durham offer free cancellation for a full refund?
Yes, 21c Museum Hotel Durham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at 21c Museum Hotel Durham?
Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at 21c Museum Hotel Durham?
Yes. Valet parking costs USD 35.00 per night.
What are the check-in and check-out times at 21c Museum Hotel Durham?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at 21c Museum Hotel Durham and nearby?
21c Museum Hotel Durham has a spa and a 24-hour fitness center.
Are there restaurants at or near 21c Museum Hotel Durham?
Yes, Counting House offers American cuisine.
What's the area around 21c Museum Hotel Durham like?
21c Museum Hotel Durham is in Downtown Durham, a short 6-minute walk from Durham Station and 19 minutes' walk from Duke University.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 5, 2025
Hannah
Hannah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 28, 2025
Tina
Tina, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 27, 2025
great experience
Great location, friendly staff, valet and clean rooms. The hotel's art museum and vault made it a unique experience.
Alexander
Alexander, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 27, 2025
Kathryn
Kathryn, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 26, 2025
Our stay wasn't bad. The rooms need a little renovation on the carpet. Its time for some new carpet in the room. Or change the carpet out for marble or some sort of laminate.
Brandon
Brandon, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 26, 2025
High hopes not met. Front desk person explained all amenities and room charges but spoke so low and fast I couldn’t understand. The tv would dim the brightness down after 10 seconds being on a channel. The shower door would make an extremely loud noise every time it opened and closed. I couldn’t get one of the curtains/blinds to close. The led light in the bathroom was broken so it would flash lights. Lots of weird of noises at night.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 26, 2025
Enjoyed the “drink cards”. Polite staff. Dirty sheets. Worn furniture
Jimmie
Jimmie, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 21, 2025
William
William, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 15, 2025
Cold Night in a 21C
My stay with my honey was overall good the problem the room had no heat. Even telling the front desk the heat wasn’t fixed nor was a room offered we snuggled up close and checked out next day.
Nakeya
Nakeya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 14, 2025
connie
connie, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 11, 2025
Courtney
Courtney, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 11, 2025
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
Gregory
Gregory, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
chris
chris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2024
A wonderful place.
We loved it. The morning breakfast was a little pricey but excellent. We are able to park on the street for free very close by on a Friday night. No Saturday metering.
Mark
Mark, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Yiting
Yiting, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2024
Sonja
Sonja, 2-night trip
Verified Hotels.com guest review
6/10 Good
Dec 11, 2024
Verified traveler
2-night business trip
Verified Hotels.com guest review
6/10 Good
Dec 10, 2024
Rob
Rob, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 3, 2024
Donald
Donald, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
Nov 30, 2024
WE COULD NOT MAKE IT. WE ARE DISAPPOINTED
Cherise
Cherise, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 24, 2024
Graffiti in the parking garage, super ghetto and run down. I saw the garage and said "Im not staying here" disgusting.
Alexander
Alexander, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 17, 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 6, 2024
Dale
Dale, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
I loved the ambiance. I stayed one night and wish I could stay longer. I will be back.