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Wild Ginger Hotel

2.0 star property
Escape to this island oasis where water sports meet serene gardens.

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Photo gallery for Wild Ginger Hotel

Superior Room | Living area
Beach
Lobby sitting area
Lobby lounge
Property grounds

Reviews

7.4 out of 10
Good

Popular amenities

  • Free breakfast
  • Laundry facilities
  • Non-smoking
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Garden
  • Microwave in a common area
  • Self-serve laundry
  • Picnic area
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Rollaway/extra beds available (surcharge)
  • Refrigerator
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Free self parking
The current price is $151
includes taxes & fees
$128 per night
Feb 10 - Feb 11

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Suite, Ocean View

Family Suite, Ocean View | Free rollaway beds, bed sheets

Family Suite, Ocean View

Highlights

Separate sitting area
Free rollaway/extra beds
Refrigerator
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
Living room
  • 192 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Free rollaway beds, bed sheets

Standard Room

Highlights

Free rollaway/extra beds
Refrigerator
Portable fan
Private bathroom
Wardrobe or closet
Daily housekeeping
  • 144 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

Highlights

Free rollaway/extra beds
Refrigerator
Portable fan
Private bathroom
Wardrobe or closet
Daily housekeeping
  • 144 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Free rollaway beds, bed sheets

Premium Room

Highlights

Balcony
Individually furnished
Individually decorated
Free rollaway/extra beds
Refrigerator
Smart TV
Egyptian cotton linens
Premium bedding
  • 144 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory | Free rollaway beds, bed sheets

Shared Dormitory

Highlights

Free rollaway/extra beds
Refrigerator
Portable fan
Wardrobe or closet
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bunk Bed

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includes taxes & fees
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About the neighborhood

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720

What's nearby

  • Hilo Farmers Market - 12 min walk
  • Rainbow Falls - 4 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Coconut Island Park - 5 min drive
  • Port of Hilo - 8 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Kozmic Cones - ‬9 min walk
  • ‪Cafe Pesto - ‬11 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Pineapples Island Fresh Cuisine - ‬11 min walk

About this property

Wild Ginger Hotel

At Wild Ginger Hotel, you'll be within a 10-minute drive of Port of Hilo. Guests looking to stay active can check out the nearby kayaking, parasailing, and scuba diving, and free perks include self parking and continental breakfast daily between 7:30 AM and 9:30 AM. The helpful staff and central location get great marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 18 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 7:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–9:30 AM
  • Shared microwave

What to do

  • Discount at nearby fitness center
  • Golfing nearby
  • Cave exploring nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Ziplining nearby
  • Whale-watching nearby

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Water sports equipment

Facilities

  • Garden
  • Picnic area

Accessibility

  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Area rugs in room
  • Smooth flooring in room
  • Hardwood flooring in room

Room amenities

Home comfort

  • Ceiling fan
  • Window screens

Sleep well

  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
State tax ID - TA-031-350-1696-01
Property Registration Number GE-031-350-1695-01, 260020120000, TA-031-350-1695-01

Also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

Does Wild Ginger Hotel offer free cancellation for a full refund?

Yes, Wild Ginger Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Wild Ginger Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Wild Ginger Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Wild Ginger Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 10:30 AM. Express check-out is available.

What is there to do at Wild Ginger Hotel and nearby?

Have fun with activities like boat tours, fishing, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes spelunking. Enjoy amenities like a picnic area and a garden.

What's the area around Wild Ginger Hotel like?

Wild Ginger Hotel is in the heart of Hilo, a short 12-minute walk from Hilo Farmers Market and 6 minutes' walk from Kalakaua Park. Our travelers say the local area is very central.

Reviews

7.4

Good

7.2/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Maria, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not great.
In the first room there were major structural problems. Beams were rotting and being held up by paint. The floor bent and creaked. The plumbing couldn’t even do a full flush. I was glad no bed bugs but there were broken windows and a heavy mildew smell.
Melody, 2-night trip
Verified Hotels.com guest review

6/10 Good

Ulani, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible Experience
This place was horrible. Poor lighting. No AC. Dirty Rooms. told it takes 10-15 minutes to heat up water so if we needed hot water sooner, they offered a public shower on the main floor. I did not stay here! Checked out right after I checked in.
2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Keep your expectations very low!
Down the creek stairs, and once you get past the construction site, you can make your way to the room. Not a bad size. I wouldn’t say it felt “clean” but tried to have a shower and it pretty much “spat” at me. Was told I could go back up stairs to shower up there.nno thanks. The noise… all night the birds or whatever just drove me insane! So loud!! The “continental breakfast” was a begal or a small stoggy blueberry muffin. Some dodge looking egg. No coffee but creamer out for coffee. Weird. For the price, and I somehow paid a lot less than “advertised” on a special deal. It was still 3 times more than what I’d have wanted to pay.
Gary, 1-night trip
Verified Hotels.com guest review

6/10 Good

The building is clean but old, the roof can use a good cleaning and fresh paint. No issue with hot water for shower. Breakfast is ok, fresh fruit, bagel, muffins.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria C, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Expedia guest review

2/10 Poor

This place was difficult to find and seedy, no hot water the very sweet front desk girl was told to tell anyone who complained to use the lobby shower
Sheryll, 1-night family trip
Verified Expedia guest review

4/10 Fair

Do better
The room we were in was a bit dirty such as a lot of dust and stuff on the bed that we ended up wiping off aswell as under the red was a used q-tip and more trash, more importantly the pillow looked stained or maybe it was mold we didn’t know, the blanket that was provided in the room was one of those blue moving blankets that’s it, that and a very thin sheet was all we had, we even tried to go buy our own blankets for the night however the stores were closed at the time. Will not be back that’s for sure
Adrian, 1-night trip
Verified Hotels.com guest review

4/10 Fair

It’s an old hotel no hot shower i woke up with some bug in my room but bed was comfortable restaurant nearby they provide basic breakfast only stayed for a night
Cathrine, 1-night trip
Verified Expedia guest review

8/10 Very Good

Nathaniel, 3-night trip
Verified Expedia guest review

2/10 Poor

The hotel was a dump , and the most unhygienic place I have ever been to , the bathroom was full of bugs and the actual maintainace was very pathetic , paints peeling everywhere , the facilities were horrible , they did not provide fresh towels , they left damp Towels on the bed , the I have lots of picture to share , when asked they were rude and asked to contact Expedia , this was the single Most worst experience of my life , it was very unhygienic , unsanitary and completely unsafe , Thai property should be removed from your listing , bare minimum checks should have been done by your team , this is just not acceptable , we had no choice but to stay as it was a late check in and there were no options , Expedia needs to take responsibility and act
sree ram, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very convenient spot to swim the turtles by driving for a few minutes towards the airport, a great breakfast with fruits and homemade cakes, overall a very good deal if you enjoy staying in a vintage building with a bit reduced comfort
Verified Expedia guest review

10/10 Exceptional

The staff is amazingly welcoming.It's a wonderful Hilo institution that is a local treasure.
nava, 2-night trip
Verified Expedia guest review

8/10 Very Good

Great staff. It is a rustic hotel (no AC, TV, sloped floors, etc) But it was comfortable with a very nice staff. Don’t let first impressions scare you off. I loved falling asleep to the frogs and other night life.
Jessica, 3-night trip with friends
Verified Travelocity guest review

2/10 Poor

Do not believe any above 2 star review. The worst ever and I have been around the world. I continue to report fake reviews. I suspect the pictures over a decade old. Dirty, moldy, buggy, should be condemned.
Verified Expedia guest review

8/10 Very Good

I enjoyed my first night, so i extended my stay by two days. Don't listen to the folks who prefer a sterile "downtown" hotel experience - The Wild Ginger IS Hawai'i. Historic building, amazing staff, and the convenience of being right on the edge of downtown Hilo. Minutes from lava tubes, waterfalls, and beaches. Will definitely stay here again next time I'm on the Big Island!
Eric, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lisa, 2-night trip
Verified Expedia guest review

6/10 Good

Victor, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

It's an older building, one of the oldest operating hotels on the island. Don't pass this one up: just outside of downtown Hilo, affodrable, and the kind of character your want in a room in paradise. Hot water takes a bit to get going, so be patient, but that's the only drawback. The staff are amazing, the courtyard is a beautiful micro slice of the island, and the rooms are more than sufficient! Biggest fridge in a hotel anywhere yet for me! A five minute drive or 10 minute walk from downtown: either way, it's a great lodging experience. If I'm ever here again, i know where I'll be staying. Mahalo, Wild Ginger!
Eric, 1-night trip
Verified Expedia guest review

2/10 Poor

This was not worth what we paid per night. The smell of the room was awful. The fan and light did not work. Had to get two fans from the front and they were also dirty. Would not recommend.
Cara, 1-night romance trip
Verified Travelocity guest review

2/10 Poor

One star because at least I didn’t see a cockroach
The bathroom floor and shower curtain were covered in green and black mildew. When we alerted the front desk the sink was completely clogged, their “repair” was to remove the clog at least enough so it could slowly drain over a matter of hours. Spider visitors gave us great company along the ceilings, probably being fed by the bugs coming in the rusty, old window screen inserts. Patio lounge chairs were strewn around unclean. The children’s “play house” had a danger sign to “keep out” - it looked like it may fall over at any moment. And it was close to a busy street with the sound of heavy traffic. Overall, the accommodations didn’t evoke romantic or rustic, old-times Hilo. They were decrepit and in disrepair. DO NOT believe the pictures they post online.
Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Anthony, 1-night trip
Verified Hotels.com guest review