In the heart of North Reclamation Area, Sugbutel Family Hotel offers a convenient retreat close to SM City Cebu. Enjoy in-room WiFi, dry cleaning services, and a business center on site. The restaurant serves up delicious meals while the 24-hour front desk ensures a seamless stay.
S. Osmena Boulevard, North Reclamation, Cebu, Cebu, 6000
What's nearby
SM City Cebu - 6 min walk - 0.5 km
Magellan's Cross - 3 min drive - 2.6 km
Colon Street - 3 min drive - 2.1 km
Ayala Center - 5 min drive - 3.5 km
Waterfront Cebu City Casino - 5 min drive - 3.3 km
Getting around
Mactan - Cebu Intl. Airport (CEB) - 26 min drive
Restaurants
The French Baker - 8 min walk
Choobi Choobi - 8 min walk
Pizza Hut - 7 min walk
Boy Zugba - 7 min walk
Jonie's Sizzlers & Roast - 8 min walk
About this property
Sugbutel Family Hotel
At Sugbutel Family Hotel, you'll be just a 5-minute drive from SM City Cebu and Colon Street. Also, Ayala Center and Waterfront Cebu City Casino are within a short drive.
Languages
English, Filipino
At a glance
Hotel size
47 rooms
Arriving/Leaving
Check-in time starts at 2 PM
Express check-in/out available
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Breakfast available (surcharge)
Restaurant
Room service (limited hours)
Traveling with children
Grocery/convenience store
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
23-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Breakfast costs approximately PHP 150 to 300 per person
Policies
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Sugbutel Family Hotel Cebu
Sugbutel Family Hotel
Sugbutel Family Cebu
Sugbutel Family
Sugbutel Bed And Bath
Sugbutel Bed & Bath Hotel Cebu City
Sugbutel Family Hotel Cebu Island/Cebu City
Sugbutel Family Hotel Cebu
Sugbutel Family Hotel Hotel
Sugbutel Family Hotel Hotel Cebu
Frequently asked questions
Does Sugbutel Family Hotel offer free cancellation for a full refund?
Yes, Sugbutel Family Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sugbutel Family Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sugbutel Family Hotel?
Sorry, there's no onsite parking at Sugbutel Family Hotel.
What are the check-in and check-out times at Sugbutel Family Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Sugbutel Family Hotel?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (5-min drive) is nearby.
Are there restaurants at or near Sugbutel Family Hotel?
Yes, there's an onsite restaurant.
What's the area around Sugbutel Family Hotel like?
Sugbutel Family Hotel is a short 6-minute walk from SM City Cebu and 7 minutes' walk from Robinsons Galleria Cebu.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Sugbutel Family Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.0/10
Staff & service
5.4/10
Amenities
6.8/10
Property conditions & facilities
4.8/10
Eco-friendliness
Reviews
2/10 Poor
Nov 1, 2024
No AC
Ma. Shiela
Ma. Shiela, 1-night trip
10/10 Exceptional
Aug 29, 2024
Leendert
Leendert, 2-night trip
10/10 Exceptional
Aug 19, 2024
Leendert
Leendert, 1-night trip
6/10 Good
Feb 28, 2024
Luisa
Luisa, 1-night trip
6/10 Good
Jun 7, 2023
Roger
Roger, 1-night trip
10/10 Exceptional
May 3, 2021
Brenda
Brenda, 1-night trip
2/10 Poor
Dec 12, 2019
yang
yang, 1-night trip
8/10 Very good
Dec 1, 2019
clean and simple
Clean and simple
Sarah
Sarah, 1-night trip
10/10 Exceptional
Nov 10, 2019
Verified traveler
2-night trip
8/10 Very good
Oct 29, 2019
Stig Torstein
Stig Torstein, 1-night trip
8/10 Very good
Jul 31, 2019
Convenient overnight stay
Friendly staff, free parking, and convenient to shopping malls.
No hot water in the shower area. Good for overnight stay. Would stay again in the future .
Zenith
Zenith, 1-night trip
8/10 Very good
Jul 25, 2019
Good
It was good for the price
marvin
marvin, 1-night trip
8/10 Very good
Mar 9, 2019
飯店人員服務態度很好,但熱水不穩定,沒有吹風機
Verified traveler
1-night trip
4/10 Fair
Feb 22, 2019
Foodv
The food is limited even though it was a buffet
DARREL
DARREL, 2-night trip
8/10 Very good
Feb 17, 2019
I had a good stay
Check in day was good. Staffs are accomodating. Room was clean and somehow fresh. Staffs at dining area were not at all friendly , kid friendly to be exact. Seems like they are lazy serving breakfast. Overall experience is good and i would still love to stay at sugbutel on my next trip to cebu.
Verified traveler
2-night trip
8/10 Very good
Jan 26, 2019
It was a nice hotel and very clean and service is in top, but the beds were very uncomfortable
Verified traveler
1-night trip
8/10 Very good
Jan 11, 2019
I imagine that detention centres would, or should, be run like Sugbutel so called Family Hotel. Extremely orderly with lukewarm service personnel. Still, it was a relief for me to be able to sleep in a noise free, clean place. The only thing this place lacked was atmosphere. There is no apparent communal area, so there’s no social aspect to the place unless you’re there with family or friends. Annoyingly too, the WiFi access switches off for any and every reason. You moved. You paused. So you have to keep logging in. It’s close to a big mall, SM mall is a 5 minute walk away. And the hotel is a short taxi ride from many places of interest.
Verified traveler
1-night trip
4/10 Fair
Jan 7, 2019
No me dieron desayuno a pesar de venir en la reserva. Alejado
Verified traveler
1-night trip
8/10 Very good
Jan 6, 2019
Over all I liked the hotel. The price was good. a little bit far to walk to shopping and resturants.
Verified traveler
2-night trip
6/10 Good
Jul 28, 2018
Sugbutel is near the port area of Cebu. So expect a noisy & dusty environment. As of this moment, some parts of the hotel are being renovated & not in excellent condition.
The front desk people needs to improve when it comes to costumer service. Management should not hold any of your personal identification upon check in & the use of the keycard should not have a 500php deposit, it should be given for free since your booked in the said hotel.
Some of the staffs are nice & respectful. Good costumer service is a must. Thank you.
Verified traveler
1-night trip
8/10 Very good
May 30, 2018
suggestion
they need to put door on each room of the dorm
Elias
Elias, 1-night trip
8/10 Very good
Apr 20, 2018
Average
Location near SM mall and walkable, but it can be very noisy at night with the buzz of ships on the dock area, quite a busy street, people on the street. Staff are nice and accommodating, there’s housekeeping everyday and new drinking bottled water. They serve set breakfast, any additional slice of ham or sausage is not allowed. My stay is just fine, the hotel is not fancy nor either a cheap hotel.. its average
Verified traveler
8/10 Very good
Apr 18, 2018
Jastynne A
6/10 Good
Feb 4, 2018
Jungil
Jungil, 1-night trip
6/10 Good
Jan 28, 2018
Disappointed condition of room,, no window and didn’t get any information about the room(no windows)