The first room we were given had a jammed door that was almost impossible to open, so we were moved to a different room. It was right above the BonChon chicken, so we could hear bass late into the night. The TV and phone did not function. Staff tried to fix it but were not able to, so they provided a form to fill out a complaint. We got no response after submitting the complaint. The breakfast was extremely simple, and on Monday morning there was nothing hot unless you wanted to make a waffle. The room had a lot of echo, so it felt noisy. There was mold/mildew in the sink, shower, and shower curtain. The lamps were dusty, and there was a stain on the top of the blanket.