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InterContinental Cartagena De Indias by IHG

4.0 star property
Unwind with sun-kissed bliss and tropical fun while exploring shopping delights just steps away.

Choose dates to view prices

Photo gallery for InterContinental Cartagena De Indias by IHG

Outdoor pool, free cabanas, sun loungers | InterContinental Cartagena De Indias by IHG
Outdoor pool, free cabanas, sun loungers | InterContinental Cartagena De Indias by IHG
Elegant bedroom with a panoramic sea view, featuring a king-sized bed with blue bedding, a wooden dresser, and a stylish lamp. | InterContinental Cartagena De Indias by IHG
Modern lobby with sleek glass doors, polished marble floors, and contemporary furnishings. | InterContinental Cartagena De Indias by IHG
Skyline Sculpture: A towering glass facade reflects the city's pulse, a beacon of modern architecture amidst the urban skyline. | InterContinental Cartagena De Indias by IHG

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Parking available
  • Bar
  • Pool
  • Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Beach towels
  • Self parking
  • Children's pool
  • Pool bar
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is $170
includes taxes & fees
$170 per night
Feb 9 - Feb 10

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Classic Room, 2 Queen Beds, Ocean View (Smart)

Beach/ocean view

Classic Room, 2 Queen Beds, Ocean View (Smart)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 391 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

View from room

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Ocean)

Beach/ocean view

Suite, 1 King Bed (Ocean)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 893.4 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Bay View (City, Smart Room)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Bay View (City, Smart Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 387.5 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View (High Floor)

View from room

Classic Room, 2 Queen Beds, Ocean View (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Club Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Club Lounge Access (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 388 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Ocean View (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Ocean View (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 391 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

View from room

Classic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Club Room, 2 Queen Beds, Club Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Room, 2 Queen Beds, Club Lounge Access (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite (Ocean)

Beach/ocean view

Grand Suite (Ocean)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 1130 sq ft
  • Beach view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Ocean View (Smart)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Ocean View (Smart)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 391 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Studio Suite

Presidential Studio Suite | View from room

Presidential Studio Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 1711 sq ft
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Premium Studio Suite, 1 King Bed (Ocean, High Floor)

Premium Studio Suite, 1 King Bed (Ocean, High Floor) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Studio Suite, 1 King Bed (Ocean, High Floor)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 893 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, City View (Smart)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Queen Beds, City View (Smart)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 391 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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9.4 out of 10, Exceptional, 1,282 reviews
The price is $180
includes taxes & fees
$180 per night
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About the neighborhood

Map
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 1 min walk
  • El Laguito Beach - 8 min walk
  • Castillo Grande Beach - 11 min walk
  • Clock Tower - 5 min drive
  • Cartagena de Indias Convention Center - 6 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬1 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬3 min walk
  • ‪Pool Bar Intercontinental - ‬1 min walk
  • ‪El corral Bocagrande - ‬1 min walk
  • ‪Arepas Pues - ‬2 min walk

About this property

InterContinental Cartagena De Indias by IHG

InterContinental Cartagena De Indias, an IHG Hotel is a great choice for your beach stay in Cartagena. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages at the spa. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A poolside bar, a 24-hour fitness center, and a sauna are other highlights. Fellow travelers say great things about the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 285 rooms
    • Arranged over 26 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (COP 48000 per day)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • On the beach
  • Bicycle tour information
  • Access to nearby outdoor pool
  • Free bicycles nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach towels
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 75000 for adults and COP 45000 for children
  • Airport shuttle service is offered for an extra charge of COP 50000 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Babysitting is available for an extra charge
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Self parking costs COP 48000 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No visitors or unregistered guests are allowed in guestrooms.
Property Registration Number 39186

Also known as

Intercontinental Cartagena
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Indias Hotel
Intercontinental Indias Hotel Cartagena
Intercontinental Cartagena Indias Hotel
Intercontinental Cartagena De Indias
InterContinental Cartagena De Indias by IHG Hotel
InterContinental Cartagena De Indias an IHG Hotel
InterContinental Cartagena De Indias by IHG Cartagena
InterContinental Cartagena De Indias by IHG Hotel Cartagena

Frequently asked questions

Does InterContinental Cartagena De Indias, an IHG Hotel offer free cancellation for a full refund?

Yes, InterContinental Cartagena De Indias, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at InterContinental Cartagena De Indias, an IHG Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at InterContinental Cartagena De Indias, an IHG Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at InterContinental Cartagena De Indias, an IHG Hotel?

Yes. Self parking costs COP 48000 per day.

Is airport shuttle service offered by InterContinental Cartagena De Indias, an IHG Hotel?

Yes, an airport shuttle is available. The charge is COP 50000 per vehicle one-way.

What are the check-in and check-out times at InterContinental Cartagena De Indias, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at InterContinental Cartagena De Indias, an IHG Hotel?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (3-min walk) is nearby.

What is there to do at InterContinental Cartagena De Indias, an IHG Hotel and nearby?

Have fun with nearby activities like cycling and swimming. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. InterContinental Cartagena De Indias, an IHG Hotel also has a 24-hour fitness center and a sauna, as well as access to a nearby outdoor pool.

Are there restaurants at or near InterContinental Cartagena De Indias, an IHG Hotel?

Yes, there's an onsite restaurant.

What's the area around InterContinental Cartagena De Indias, an IHG Hotel like?

InterContinental Cartagena De Indias, an IHG Hotel is located on the waterfront in Bocagrande, a short 18-minute walk from Plaza Bocagrande Commercial Center and 8 minutes' walk from El Laguito Beach. Travelers say the area is walkable and good for shopping.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Jose I, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

A very pleasant stay in Cartagena.
I stayed at the hotel for 5 nights. The hotel is ideally placed within the Barrio Bocagrande area of Cartagena. Directly across from the beach and a wide selection of eateries, shops and bars in the vicinity. The hotel is in very good condition. The room I was allocated was very good, spacious, very comfortable and quiet. WiFi reception was good and I wide range of TV Channels were available. I used the pool area and gym each day of my visit and both were very good. I had breakfast in the hotel each morning and on a couple of the mornings (despite being down around 9.30) I found that many of the salad items had been finished or were very low which was disappointing. All of the staff I encountered were very friendly, helpful and professional.
John, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fue un lugar excelente, acogedor y con muy buen servicio, con un desayuno delicioso. Lástima que el área de la piscina le da la sombra la mayor parte del día y no se puede disfrutar un lindo dia
Ana, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Johana, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

The worst Intercontinental experience.
Check in process was the worst. There were two staff who were not helpful and very rude. (Probably we saw the rudest ones! Because there were nice people at the reception during check out)The amount we paid definitely did not worth to stay there. Although they should have been upgrade us due to my status with Hotels.com, they gave a basic room and disturbed us 4 times in 1 hour with phone calls and staff's door knocking for no reason! This was my worst experiences with Intercontinental Group hotel.
Canan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

VIKRAM, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

ALTAMENTE RECOMENDABLE
A mejorar: ropa de cama , toallas y papel higiénico de las habitaciones. Servilletas de papel del piso 15 (5 estrellas es 5 estrellas, verdad?) Excelente en general! un equipo altamente profesional: Gracias especialmente a Estefanía, Grabriel, Licet de recepción. Yair, Yanier, en fin, todos absolutamente todos encabezados por es Sr. Manfredonio Gerente General. No dudaría en reservar nuevamente en Intercontionental Cartagena.
RAFAEL, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Anthony, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sebastian, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel with great service and staff, good breakfast, very close to the beach and 20min away from the airport. I would go back
farhad, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Philip, 3-night trip
Verified Hotels.com guest review

6/10 Good

JASMINE, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good service, very clean and very good coffee early 5am
Anamaria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

All were nice
Anoosh, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous hotel
Elisandra, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Property and room was great, but one thing you need to know that could affect your choice and that is the hotel has a very strict policy of no guests unless they register them first.
william t, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Expected much more dron a “5 Star hotel”. Property conditions were poor, many water leaks in different areas of the hotel including rooms, halls, lounge and they were all reported. Extremely bad service trying to get someone on the phone, operator, “immediate service” they never answer the phone. Again expected much more.
Jorge, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Teshnarha, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Stellar customer services. Everyone was very friendly, helpful and professional.
Norys, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Noemi Liliana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect location!
Ronald Ceasar Ashley, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Marc, 4-night trip
Verified Expedia guest review

10/10 Exceptional

.
Clara, 4-night trip
Verified Expedia guest review