2/10 Poor
Feb 1, 2025
Avoid
I had difficulty entering the room, I couldn't get the door to open. The night clerk came down on my 3rd visit to the front desk and managed to open the door by slamming his shoulder into it. Once inside I tried to open the door to retrieve a forgotten item from my car, I could not open it. I called the front desk and he said they would help me open it for departure in the morning. I called the front desk at 8am, the lady on duty could not open the door and had to call maintenence in early to get me out of the room. I was about to call 911 for assistance when he showed up as I had an appointment at 8:30. In addition to the issue with the door there was a leak coming from under the bathroom wall and created a puddle in front of the sink. I will not stay at this facility again.
Lindajo
Lindajo, 1-night trip
Verified Hotels.com guest review