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Authent Hotel Otaru

3.5 star property
Rejuvenate your senses in this haven with fine dining options and exceptional service that will leave you feeling refreshed.

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Photo gallery for Authent Hotel Otaru

Exterior
Authent Suite,Non Smoking | City view
Lobby
2 bars/lounges
Spa
Authent Hotel Otaru, near the picturesque Otaru Canal, offers a rejuvenating retreat with coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa or enjoy French cuisine at one of the 3 on-site restaurants. Guests rave about the helpful staff and first-rate property condition.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
Feel at home
  • Children stay free
  • Refrigerator
  • Daily housekeeping
  • Elevator
  • Deep soaking bathtub
  • Digital TV service
The current price is $77
includes taxes & fees
$70 per night
Mar 13 - Mar 14

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Deluxe Twin Room, Non Smoking (2 Semi Double Bed)

Deluxe Twin Room, Non Smoking (2 Semi Double Bed) | Down comforters, desk, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking (2 Semi Double Bed)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Rainfall showerhead
Bidet
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking (3 Semi Double Bed)

Triple Room, Non Smoking (3 Semi Double Bed) | Down comforters, desk, soundproofing, iron/ironing board

Triple Room, Non Smoking (3 Semi Double Bed)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Rainfall showerhead
Bidet
  • 291 sq ft
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Twin Room, Non Smoking (For One Person)

Down comforters, desk, soundproofing, iron/ironing board

Twin Room, Non Smoking (For One Person)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Rainfall showerhead
Bidet
  • 291 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (2 Semi Double Bed)

Down comforters, desk, soundproofing, iron/ironing board

Twin Room, Non Smoking (2 Semi Double Bed)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Rainfall showerhead
Bidet
  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Room for 4 people, Non Smoking, Western Style(37sqm) or Japanese Style(36sqm)

Room for 4 people, Non Smoking, Western Style(37sqm) or Japanese Style(36sqm) | Down comforters, desk, soundproofing, iron/ironing board

Room for 4 people, Non Smoking, Western Style(37sqm) or Japanese Style(36sqm)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Rainfall showerhead
Bidet
  • 388 sq ft
  • City view
  • Sleeps 7
  • 3 Large Twin Beds and 1 Twin Murphy Bed OR 4 Twin Futons

View all photos for Double Room, 1 Queen Bed, Non Smoking

Double Room, 1 Queen Bed, Non Smoking | Down comforters, desk, soundproofing, iron/ironing board

Double Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Rainfall showerhead
Bidet
  • 193 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Authent Suite,Non Smoking

Authent Suite,Non Smoking | Down comforters, desk, soundproofing, iron/ironing board

Authent Suite,Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Rainfall showerhead
Bidet
  • 581 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Quadruple Room

Down comforters, desk, soundproofing, iron/ironing board

Quadruple Room

  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

Down comforters, desk, soundproofing, iron/ironing board

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Authentic Suite Salon Class Floor

Down comforters, desk, soundproofing, iron/ironing board

Authentic Suite Salon Class Floor

  • Sleeps 2
  • 2 Double Beds

View all photos for Semi Double Room

Down comforters, desk, soundproofing, iron/ironing board

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Down comforters, desk, soundproofing, iron/ironing board

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Down comforters, desk, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Down comforters, desk, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Down comforters, desk, soundproofing, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Room C

Bathroom | Combined shower/tub, deep soaking tub, rainfall showerhead

Japanese Room C

  • Sleeps 2
  • 4 Twin Futons

View all photos for Japanese Room A

Living area | LED TV

Japanese Room A

  • Sleeps 2
  • 4 Twin Futons

View all photos for Japanese Room B

Interior

Japanese Room B

  • Sleeps 2
  • 4 Twin Futons

View all photos for Barrier-Free Room

Down comforters, desk, soundproofing, iron/ironing board

Barrier-Free Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for ROYAL SUITE

Down comforters, desk, soundproofing, iron/ironing board

ROYAL SUITE

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hotel Nord Otaru

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, (1000)
The price is $74
includes taxes & fees
$67 per night
Mar 13 - Mar 14
Hotel Nord Otaru
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About the neighborhood

Map
2-15-1, Inaho, Otaru, Hokkaido, 047-0032

What's nearby

  • Otaru Canal - 7 min walk
  • Otaru Music Box Museum - 16 min walk
  • Shin Nihonkai Ferry - 3 min drive
  • Otaru Tenguyama Ropeway - 4 min drive
  • Otaru Aquarium - 6 min drive

Getting around

  • Sapporo Okadama Airport (OKD) - 48 min drive
  • New Chitose Intl. Airport (CTS) - 78 min drive
  • Inaho Station - 20 min drive
  • Hoshioki Station - 20 min drive
  • Teine Station - 21 min drive
  • Otaru Station - 7 min walk
  • Minami-Otaru Station - 17 min walk

Restaurants

  • ‪桂苑 - ‬2 min walk
  • ‪あまとう 洋菓子店 - ‬2 min walk
  • ‪ニュー三幸本店 - ‬2 min walk
  • ‪モスバーガー - ‬1 min walk
  • ‪ビストロ小泉 - ‬2 min walk

About this property

Authent Hotel Otaru

Authent Hotel Otaru offers a great location, putting you within just a 10-minute walk of Otaru Canal. Guests can be pampered with massages at the spa, and Casablanca, one of 3 restaurants, serves French cuisine and is open for breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Otaru Station is 7 minutes away.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 175 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1500 per night; includes in/out privileges)
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Skiing nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Casablanca - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Irifune - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Kaioh - This restaurant serves lunch and dinner.
Ondine - This café serves light fare only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3000 per person

Parking

  • Self parking costs JPY 1500 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.

Also known as

Authent Hotel
Authent Hotel Otaru
Authent Otaru
Authent Otaru Hotel
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Authent
Authent Hotel Otaru Hokkaido
Authent Hotel Otaru Hotel
Authent Hotel Otaru Otaru
Authent Hotel Otaru Hotel Otaru

Frequently asked questions

Does Authent Hotel Otaru offer free cancellation for a full refund?

Yes, Authent Hotel Otaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Authent Hotel Otaru?

Sorry, pets aren't allowed.

Is parking offered on site at Authent Hotel Otaru?

Yes. Self parking costs JPY 1500 per night.

What are the check-in and check-out times at Authent Hotel Otaru?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.

What is there to do at Authent Hotel Otaru and nearby?

Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and make the most of other amenities like 2 bars.

Are there restaurants at or near Authent Hotel Otaru?

Yes, there are 3 onsite restaurants, featuring French cuisine.

Does Authent Hotel Otaru have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Authent Hotel Otaru like?

Authent Hotel Otaru is in the heart of Otaru, a short 7-minute walk from Otaru Station and 7 minutes' walk from Otaru Canal.

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Dan, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Noriko, 2-night trip
Verified Expedia guest review

6/10 Good

Bed not comfortable as we would like. Backache sleeping on the bed for 2 nights. Location is walking distance from tourists attraction.
Linh, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hock Huat, 2-night family trip
Verified Hotels.com guest review

6/10 Good

good
TONG, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff are very poilet
Wan Sze, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Location is good
Ee Beng, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kenneth, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Otaru top stay
The STAFF are amazing they were the BEST, helped all the time. We only stayed one night but would stay again. Having the breakfast food option was great too.
Paul, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good staff.
Narongchai, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very affordable hotel with superb cleanliness and good staff service.
Nancy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Affordable with excellent service. 10/10 rating.
Nancy, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Joleigh, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sze, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall, it was 👍 good
Fleetwood, 1-night trip
Verified Expedia guest review

2/10 Poor

Racist and Rude Manager
Do not book this hotel if you have any standards for yourself. This hotel is very dated and it smells terrible. They have a room for smoking. Yet the entire hall way smells like mold and cigarette smoke. Every night we rushed through the halls to get to our rooms. Thank goodness we brought fragrance spray to help our room with the atrocious odors. As for management, the manager is extremely racist and rude. Aside from his egregious racist attitude, he refused to give us extra pillows because I have neck pain issues. They weren’t any help with Yamato Transportation. Every hotel we have stayed at in Japan (Fukuoka, Kyoto, and Tokyo) have assisted us with Yamato Luggage. This hotel was the exception. We had great experiences at every hotel in our trip around Japan but this hotel! I would give it a complete F!
Travis, 6-night trip
Verified Hotels.com guest review

6/10 Good

Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Fabio, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Spent a day in Otaru for the 2020 snow festival. Authent Hotel in Otaru was great. Clean, convenient, walking distance from the train station via a covered shopping street. Room was available early, which was a plus, given our busy day. All in all a great experience.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I wish to thanks 1 of the counter staff that took the extra effort to help me when i face some issue in looking for mapcode. He even ask for my itinerary and offer to help me find out all the mapcodes of the location i wish to go. Sorry i did not get your name. Thank you.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Naomi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Top service, comfort and location
Fantastic service, excellent location about 6 mins walk to JR Station. Very comfortable hotel with generous amenities and good sized room and bathroom.
Angela, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review