Schlitterbahn New Braunfels Waterpark - 6 min drive
Gruene Hall - 6 min drive
Landa Park - 7 min drive
Getting around
San Antonio International Airport (SAT) - 34 min drive
San Marcos Station - 18 min drive
Restaurants
McDonald's - 7 min walk
Golden Corral - 14 min walk
Sonic Drive-In - 18 min walk
Taco Bell - 12 min walk
Taco Palenque - 12 min walk
About this property
Candlewood Suites New Braunfels by IHG
When you stay at Candlewood Suites New Braunfels by IHG, you'll be within a 10-minute drive of Guadalupe River and Comal River. Guests can visit the fitness center for a workout, and freebies like WiFi, self parking, and wired internet are added perks. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
83 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 6 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite parking available only on request
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Snack bar/deli
Traveling with children
Grocery/convenience store
Working away
24-hour business center
Meeting room
Computer station
Conference space (400 square feet)
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Stair-free path to entrance
Room amenities
Be entertained
DVD player
39-inch LED TV
Premium cable channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free long-distance and local calls
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
Ice maker
Paper towels
More
Housekeeping (on request)
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per week (maximum USD 150.00 per stay)
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood New Braunfels
Candlewood Suites Aparthotel New Braunfels
Candlewood Suites New Braunfels
New Braunfels Suites
Candlewood Suites New Braunfels Aparthotel
Candlewood Suites Braunfels
Candlewood Suites New Braunfels
Candlewood Suites New Braunfels by IHG Hotel
Candlewood Suites New Braunfels an IHG Hotel
Candlewood Suites New Braunfels by IHG New Braunfels
Candlewood Suites New Braunfels by IHG Hotel New Braunfels
Frequently asked questions
Does Candlewood Suites New Braunfels by IHG offer free cancellation for a full refund?
Yes, Candlewood Suites New Braunfels by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites New Braunfels by IHG?
Yes, pets are welcome. There's a charge of USD 75 per pet, per week. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites New Braunfels by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites New Braunfels by IHG?
Check-in start time: 3 PM; Check-in end time: 6 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Candlewood Suites New Braunfels by IHG and nearby?
Candlewood Suites New Braunfels by IHG has a fitness center and a picnic area, as well as a garden.
Does Candlewood Suites New Braunfels by IHG have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and an ice maker.
What's the area around Candlewood Suites New Braunfels by IHG like?
Candlewood Suites New Braunfels by IHG is a short 20-minute walk from Guadalupe River and 18 minutes' walk from New Braunfels MarketPlace.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
8.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
4/10 Fair
Feb 1, 2025
Lindsey
Lindsey, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 21, 2025
Garrison
Garrison, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 10, 2025
Jason
Jason, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2025
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2025
Israel
Israel, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Dec 14, 2024
Allison
Allison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
Ginny
Ginny, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 1, 2024
Bummer
Limited staff due to holiday season. No problem, but the people at the front desk either dudnt know anything and coildnt help because they were temp workers or they acted put out if you let them know they were out of coffee.
There isnt any ice available on site, but your refridgerator makes ice if it works. Our's did not.
We reserved a king bed room for our daughter and fiance. They were given a single queen.
Wont be back
Mary
Mary, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 30, 2024
Garrison
Garrison, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 19, 2024
The stay was ok but cleanliness of the room was not all that good
Ryan
Ryan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Janet
Janet, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 14, 2024
Ashley
Ashley, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Really liked the amenities and the cleanliness
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Clean, Friendly Staff
The front desk staff was wonderful! Our room wasn’t ready when we checked in, it was being cleaned still but the wait wasn’t long at all. While we waited, my daughter wanted to grab a snack from the little pantry area and the wonderful gentleman at the front gave them to her free of charge for the wait! The room was the suite with kitchenette and two beds and it was huge. Very clean. The gentleman at the desk the next morning also let us have our snacks free of charge, and when we came back down to check out, check out was as easy as can be. Already told my dad who often visits from out of town that this would be a great choice for him.
Catherine
Catherine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Amanda
Amanda, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Donald
Donald, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 3, 2024
Ok
tony
tony, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 28, 2024
This hotel was clean and check in was very easy. Will probably stay here again in the future.
Carol
Carol, 2-night trip
Verified Travelocity guest review
4/10 Fair
Oct 19, 2024
Not comfortable
Worst pillows, bed, and bedding ever!!!
Jimmy
Jimmy, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Pennissi
Pennissi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
Very nice workers. Room was clean. Bed was comfortable. Definitely will book at this hotel next time visiting New Braunfels.
Lawrence
Lawrence, 6-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 14, 2024
Derek
Derek, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
Bernardino
Bernardino, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
Good stay.
Just a one night stay on our way further south. Front desk was friendly and efficient.
Barbara
Barbara, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 29, 2024
The room was very nice until morning we noticed roaches in our room..