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Renovated Aloft Cancun

3.5 star property
Pet-friendly hotel with outdoor pool, connected to the convention center, near UltraMar Ferry Terminal

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Photo gallery for Renovated Aloft Cancun

View from property
Lobby sitting area
Restaurant
Lobby sitting area
Property amenity
Aloft Cancun offers a vibrant retreat near Caracol Beach, with a rooftop terrace and bar perfect for sunset viewing. Enjoy the swimming pool with free cabanas, sun loungers, and pool umbrellas or stay active at the 24-hour gym. The helpful staff has left a lasting impression on previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $139
includes taxes & fees
$112 per night
May 4 - May 5

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for aloft, Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • Lagoon view
  • 309 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Ocean View

aloft, Room, 1 King Bed, Non Smoking, Ocean View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • Ocean view
  • 309 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

aloft, Room, 2 Queen Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • Lagoon view
  • 309 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • Lagoon view
  • 309 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Beach/ocean view

aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Private bathroom
  • Ocean view
  • 309 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price is $113
includes taxes & fees
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About the neighborhood

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Caracol Beach - 3 min walk - 0.3 km
  • Cancun Convention Center - 4 min walk - 0.3 km
  • Gaviota Azul Beach - 5 min walk - 0.5 km
  • Forum Beach - 5 min walk - 0.5 km
  • La Isla Shopping Mall - 4 min drive - 3.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mextreme - ‬5 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬2 min walk

About this property

Renovated Aloft Cancun

You'll be in a fantastic location at Aloft Cancun, just a 5-minute walk from Cancun Convention Center and Gaviota Azul Beach. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights include an outdoor pool and a snack bar/deli. Fellow travelers love the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 177 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Onsite carport
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Pool table
  • Beach nearby
  • Snorkeling nearby

Working away

  • Meeting room
  • Conference space (366 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 1
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 1
  • Closed captioned TV
  • Low-height counter/sink
  • Lowered counter and sink height (inches): 1
  • Transfer shower
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 1
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

NOOK - Onsite restaurant.

Fees & policies

Refundable deposits

  • Deposit: MXN 2000 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: MXN 60 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 270 for adults and MXN 135 for children
  • Early check-in can be arranged for an extra charge of MXN 1140 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 1140 (subject to availability)

Pets

  • Pets are allowed for an extra charge of MXN 1000 per accommodation, per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Does Aloft Cancun offer free cancellation for a full refund?

Yes, Aloft Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aloft Cancun?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Aloft Cancun?

Yes, cats and dogs are welcome. There's a charge of MXN 1000 per accommodation, per night. Food and water bowls are available.

What are the check-in and check-out times at Aloft Cancun?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of MXN 1140 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 1140 (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at Aloft Cancun?

No, this hotel doesn't have a casino, but PlayCity Casino (10-min drive) and Royal Yak Casino and Sports Book (11-min drive) are both nearby.

What is there to do at Aloft Cancun and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

Are there restaurants at or near Aloft Cancun?

Yes, there's an onsite restaurant, NOOK.

What's the area around Aloft Cancun like?

Aloft Cancun is located near Gaviota Azul Beach in Zona Hotelera, a short 4-minute walk from Cancun Convention Center and 5 minutes' walk from Forum Beach. Travelers say the area is walkable and good for shopping.

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Renovated Aloft Cancun Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Beach
Restaurant
Nightclubs
Drinks
Bar
Lobby
Breakfast

What guests liked

  • The property is within walking distance of several beaches, with some even offering beach access and restaurants serving on the beach. (14 reviews)
  • The rooftop pool was a great feature, a nice facility with a swim-up bar that many guests enjoyed. (7 reviews)
  • The property offers a great location with plenty of dining options and a rooftop bar with a great view. (4 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

After check-in, all is good.

Crazy check-in rules. Everyone waiting in the lobby at 3pm for your name to be called. But a good hotel at a great price for the area. Close enough to everything you need but away from the noise of the Coco Bongo area.
Andrew, 4-night trip

10/10 Exceptional

Do yourself a favor and STAY HERE!!!

Our stay here was wonderful!!! The hotel was immaculate, the bed was soooo comfortable, the shower was amazing, the drinks were made with fresh fruit, and the staff were super helpful and caring towards my 6 yr old son who suffered a head injury while we were in Cancun. My only complaint is that the 2nd elevator was out of service (though they were working on it every day!!) and the pool isn’t heated, but many of the pools in Cancun aren’t, so this wasn’t much of a surprise.
Elizabeth, 4-night trip

8/10 Very good

Orlando, 4-night trip

10/10 Exceptional

Henrique Takechi, 3-night trip

10/10 Exceptional

Barbara Lissette, 5-night trip

6/10 Good

Magdalena, 1-night trip

10/10 Exceptional

DAVI, 5-night trip

2/10 Poor

Léna, 1-night trip

10/10 Exceptional

Joanne, 2-night trip

8/10 Very good

Maria, 1-night trip

8/10 Very good

carlos, 3-night trip

10/10 Exceptional

LUIS, 2-night trip

10/10 Exceptional

Bem localizado

Hotel entrega de acordo com o preço. Preço honesto e luxo honesto. O rapaz que leva as malas para o quarto foi super atencioso, deu dicas, desenhou um mapa apontando onde era bom conhecer, como entrar nas praias, e tirou todas as nossas dúvidas. Ele foi ótimo. Parabéns
Fabio, 1-night trip

8/10 Very good

Jose Luis, 1-night trip

4/10 Fair

Ana, 2-night trip

6/10 Good

Bien pero pueden mejorar muchas cosas

Es muy céntrico el hotel, es complicado el tema de las bebidas, diario fue el mismo desayuno y eso cansa cuando vas muchos días, además de que después de las 10 am ya no puedes desayunar, teníamos que pedir constantemente nos limpiaran la habitación, los meseros y bartenders muy amables y amenos en comparación de recepción, las camas y almohadas son cómodas, el aire funciona bien, hay muy pocos canales en la TV, y no hay ventilación natural en el cuarto.
Elizabeth, 1-night trip

4/10 Fair

David Enrique, 1-night trip

10/10 Exceptional

Paula, 2-night trip

10/10 Exceptional

elisa, 1-night trip

6/10 Good

Fabio, 1-night trip

6/10 Good

Jozef, 1-night trip

10/10 Exceptional

Excelente

Excelente ubicación y muy buena atención. La habitación con vista a la playa muy cómoda
Mara Yamille, 1-night trip

6/10 Good

HIROSHI, 1-night trip

10/10 Exceptional

Martha, 4-night trip

10/10 Exceptional

Buffet puede mejorar

El buffet fue lo único que dejó mucho que desear. Faltaba fruta fresca y más opciones.
Gerardo, 3-night trip