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Holiday Inn Express Hotel & Suites Cross Lanes by IHG

2.5 star property
Mountain hotel with indoor pool, near Tri State Racetrack and Gaming Center

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Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Exterior
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Exterior
Indoor pool
Close to the action of Mardi Gras Casino, Holiday Inn Express Hotel & Suites Cross Lanes invites you to enjoy a warm welcome. Relax by the fireplace in the lobby or take a refreshing dip in the indoor pool. With free breakfast buffet and manager's reception, helpful staff are on hand to ensure your stay is nothing short of exceptional.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Connecting rooms available
  • Gym
  • Laundry facilities
  • Air conditioning
  • Free breakfast
Main amenities
  • Weekly housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Convenience store
Feel at home
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
The current price is $132
includes taxes & fees
$118 per night
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) | Room amenity

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Room amenity

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Premium bedding
Sofa bed - single
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Room amenity

Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Sleep Inn & Suites Cross Lanes - South Charleston

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
9.4 out of 10, Exceptional, (902)
The price is $104
includes taxes & fees
$93 per night
Mar 2 - Mar 3
Sleep Inn & Suites Cross Lanes - South Charleston

About the neighborhood

Map
410 New Goff Mountain Road, Cross Lanes, WV, 25313

What's nearby

  • Tri State Racetrack and Gaming Center - 3 min drive
  • Mardi Gras Casino - 4 min drive
  • Shawnee Sports Complex - 5 min drive
  • Charleston Coliseum & Convention Center - 13 min drive
  • Southridge Center - 14 min drive

Getting around

  • Charleston, WV (CRW-Yeager) - 23 min drive
  • Charleston Station - 15 min drive

Restaurants

  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪T & M Meats - ‬5 min drive
  • ‪Towne 'N Country Lanes - ‬9 min drive
  • ‪Cookout - ‬2 min drive

About this property

Holiday Inn Express Hotel & Suites Cross Lanes by IHG

When you stay at Holiday Inn Express Hotel & Suites Cross Lanes by IHG, you'll be within a 15-minute drive of Charleston Coliseum & Convention Center. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the indoor pool. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 89 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking nearby
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Free reception (select days)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services

Facilities

  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance

Room amenities

Be entertained

  • 37-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Guests under 16 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Hotel & Suites Cross Lanes by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Express check-out is available.

Is there an onsite casino at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

No, this hotel doesn't have a casino, but Mardi Gras Casino (4-min drive) is nearby.

What is there to do at Holiday Inn Express Hotel & Suites Cross Lanes by IHG and nearby?

Holiday Inn Express Hotel & Suites Cross Lanes by IHG has an indoor pool and a 24-hour fitness center.

What's the area around Holiday Inn Express Hotel & Suites Cross Lanes by IHG like?

Holiday Inn Express Hotel & Suites Cross Lanes by IHG puts you in the heart of Cross Lanes. Popular attractions include Charleston Coliseum & Convention Center, which is 13 minutes away by car.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Loved
The front desk lady was the sweetest and so helpful and understanding.
jepordy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
Nice find. Staff was attentive and friendly. Dog friendly. Clean. Great breakfast.
Christopher, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly, Clean, Comfortable and Warm
Everything was good. The room we were in had a stain in the floor and the bed side shades were worn out, but everything seemed clean, beds were comfy, shower was clean and hot!
Jessica, 1-night family trip
Verified Hotels.com guest review

6/10 Good

They gave us someone else room when we got there they already had their stuff on the bed and box hooked up the tv didn’t work
Julius, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Allen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The check in was super easy and the girl at the desk was super friendly. We were well pleased with the room and slept well! The breakfast was amazing and the staff was, again, very friendly. We will be using this hotel again for future visits to Cross Lanes!
Jessica, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Stayed for 2 weeks for work. elevator constantly was having its own issues and sticky and dirty inside. Other than that, friendly staff and nice beds.
11-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great place!
Friendly & polite staff. L Enjoyed our stay on our way to North Carolina so much that we stayed again on our way home. Complementary water at the front desk. Daily breakfast menu posted at the front desk. Close to Fridays, Cracker Barrel and walking distance to Golden Corral. If we drive through this area we will stay again. Thank you!
Gloria, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Tim, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent breakfast and hotel very clean
Linda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cyntia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Easy access from highway, clean and neat, lots of dining options nearby.
John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The best of everything
We have amazing stay at the holiday inn express. Everything was very clean and nicely put together. The breakfast bar was amazing.You could get anything you wanted there from omelets to pancakes. The staff was all very friendly.Can I accommodating. We didn't personally go to the casino,but it was only about 2 minutes down the road. If that's something you like
Kelly, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The Motel does not have Smart TV’s in the rooms which limit your viewing experience and the capabilities for streaming and mirroring sports & movies from smartphones and or tablets. Also the bathrooms are not equipped with proper exhaust ventilation.
Marty, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel. Recently updated.
Robert, 1-night trip
Verified Expedia guest review

10/10 Exceptional

As a woman traveling alone I felt like this property was so far back in the corner it was a bit unsettling. There was not a good open area in front for parking, I had to park in back by a dumpster. It was a little scary.
Daniel, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Friendly staff and extreemly clean. The staff should be very proud. I was impressed.
James, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel, staff were friendly, beds were comfy, a little noisy behind the hotel at a rental truck company. Otherwise great.
Brenda, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Gregory, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Theresa, 1-night trip
Verified Expedia guest review

8/10 Very Good

Nice everything was good
Tiffany, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Luanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were friendly, The property was well-maintained. The building was clean and tastefully decorated. Our only complaint. Is that the wheelchair accessible bathroom on the main floor outside of The breakfast area and the main entrance claimed to be accessible, but did not have any bar to grab at the toilet so we could not get off the toilet without assistance.
Christina, 1-night trip
Verified Expedia guest review

General property information

Travelers Say
"Breakfast was great and the pool was very clean."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM