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Hotel Riu Palace Maspalomas - Adults Only

5.0 star property
Adults-only beach hotel with spa, near Maspalomas Dunes

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Photo gallery for Hotel Riu Palace Maspalomas - Adults Only

Reception
Junior Suite, Balcony, Garden View (Superior) | Minibar, iron/ironing board, free WiFi, bed sheets
Porch
2 outdoor pools, pool umbrellas, sun loungers
Junior Suite, Balcony, Garden View (Superior) | Minibar, iron/ironing board, free WiFi, bed sheets
Near Maspalomas Dunes, Hotel Riu Palace Maspalomas - Adults Only offers a vibrant retreat with a free breakfast buffet, poolside bar, and live shows. Enjoy cycling or relax on the sun-kissed terrace with WiFi access; treat yourself to spa treatments at Wellness Centre.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Pool bar
  • Terrace

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
$267 nightly
The total price is $286
Jun 16 - Jun 17
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, Balcony, Garden View (Superior)

Junior Suite, Balcony, Garden View (Superior) | Minibar, iron/ironing board, free WiFi, bed sheets

Junior Suite, Balcony, Garden View (Superior)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Renovated in 2021
Sofa bed
Ceiling fan
Private bathroom
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
TV
Renovated in 2021
Ceiling fan
Private bathroom
Hair dryer
Bathrobes
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Sea View

Minibar, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

Highlights

Balcony
Air conditioning
TV
Renovated in 2021
Ceiling fan
Private bathroom
Hair dryer
Bathrobes
  • Ocean view
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Balcony, Garden View

Junior Suite, Balcony, Garden View | Minibar, iron/ironing board, free WiFi, bed sheets

Junior Suite, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Renovated in 2021
Sofa bed
Ceiling fan
Private bathroom
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

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Hotel Riu Palace Oasis

  • Pool
  • Free breakfast
  • Spa
  • Parking available
9.2 out of 10, Wonderful, 658 reviews
The price is $290
$271 nightly
$290 total
Total includes taxes and fees
Jun 20 - Jun 21
Hotel Riu Palace Oasis
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About the neighborhood

Map
Avenida de Tirajana, s/n, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Maspalomas Dunes - 3 min walk - 0.3 km
  • English Beach - 14 min walk - 1.2 km
  • Yumbo Shopping Center - 17 min walk - 1.5 km
  • Maspalomas Lighthouse - 10 min drive - 5.3 km
  • Maspalomas Beach - 14 min drive - 5.6 km

Getting around

  • Gran Canaria Airport (LPA) - 32 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Hard Rock Cafe Gran Canaria - ‬16 min walk
  • ‪Ristorante Italiano al Circo - ‬12 min walk
  • ‪Columbus I - ‬15 min walk
  • ‪Café Mozart II - ‬14 min walk

About this property

Hotel Riu Palace Maspalomas - Adults Only

At Hotel Riu Palace Maspalomas - Adults Only, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 5-minute walk of Maspalomas Dunes. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Main restaurant, one of 3 restaurants, serves breakfast and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a health club. Fellow travelers love the helpful staff.

Languages

English, German, Spanish

At a glance

DONE

Hotel size

    • 367 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Water dispenser

What to do

  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Main restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open select days.
Pool Restaurant - This theme restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Lobby bar / Lounge bar - Onsite lobby lounge. Guests can enjoy alfresco dining (weather permitting). Open select days.
Poolside bar - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Safes in guestrooms can be used for EUR 7 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses solar energy.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas San Bartolome de Tirajana
Maspalomas Palace Hotel
Maspalomas Palace Riu
Maspalomas Riu Palace Hotel
Riu Maspalomas
Riu Maspalomas Palace
Riu Maspalomas Palace Hotel
Riu Palace Maspalomas
Riu Palace Maspalomas San Bartolome de Tirajana
Riu Maspalomas Adults Only
Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas Adults Only
Hotel Riu Palace Maspalomas - Adults Only Hotel

Frequently asked questions

Does Hotel Riu Palace Maspalomas - Adults Only offer free cancellation for a full refund?

Yes, Hotel Riu Palace Maspalomas - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Palace Maspalomas - Adults Only?

Yes, there are 2 outdoor pools.

Are pets allowed at Hotel Riu Palace Maspalomas - Adults Only?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Riu Palace Maspalomas - Adults Only?

Sorry, there's no onsite parking at Hotel Riu Palace Maspalomas - Adults Only.

What are the check-in and check-out times at Hotel Riu Palace Maspalomas - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Riu Palace Maspalomas - Adults Only and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hotel Riu Palace Maspalomas - Adults Only also has 2 bars and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hotel Riu Palace Maspalomas - Adults Only?

Yes, there are 3 onsite restaurants, featuring alfresco dining and Fusion cuisine.

Does Hotel Riu Palace Maspalomas - Adults Only have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Riu Palace Maspalomas - Adults Only like?

Hotel Riu Palace Maspalomas - Adults Only is a short 3-minute walk from Maspalomas Dunes and 19 minutes' walk from Yumbo Shopping Center.

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Hotel Riu Palace Maspalomas - Adults Only Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Food
Dune
View
Balcony
Breakfast
Buffets
Bathroom

What guests liked

  • The pool area is fantastic, heated, and offers plenty of room to be socially distant with lovely views. (7 reviews)
  • Breakfast was extensive with a wide variety of options, including fresh squeezed juices and a bubbly selection. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

It’s so good we made a second trip

Our second trip to Riu Palace Maspalomas. We enjoyed it so much both times.
Mark, 5-night trip

10/10 Exceptional

Great location and service.
Alejandro, 5-night trip

10/10 Exceptional

Large comfortable hotel
14-night trip

10/10 Exceptional

Amazing hotel and service
Jacobus, 8-night trip

10/10 Exceptional

The food in all the restaurants of the hotel is high quality and with great variety. The staff is really friendly and well trained, service is amazing.
Maria de los angeles Romano, 7-night trip

10/10 Exceptional

An excellent property in a great location. Buffett of a very high standard serving excellent breakfast and dinner.
GRANT, 2-night trip

10/10 Exceptional

Nice
Andreas, 3-night trip

8/10 Very good

This area or this hotel is favorite for male couples so if you don´t like it go to different area.
Seppo, 6-night trip

8/10 Very good

The staff was so friendly and helpful. The food was absolutely outstanding! The pool was gorgeous and so was the view of the magnificent dunes!! Definitely coming back!
Liza, 4-night trip

10/10 Exceptional

Proper five star hotel in every way. Loved the wide range of food and swimming pools.
antony, 3-night trip

10/10 Exceptional

Great Hotel

Staff were helpful Room comfortable with balcony and pool view Buffet breakfast good and had almost everything Buffet dinner had big variety Went to the 2 speciality restaurants Krystal and Oasis which were superb. Rib eye steak on hot stone at Oasis was excellent
stuart, 5-night trip

10/10 Exceptional

7 Day Winter Subshine Break

We choose to visit Gran Canaria every year late January and stayed at this hotel for the first time for a change. The hotel is in excellent condition and offers all the luxuries you would expect from a 5 star hotel. The buffet breakfast and dinner offered lots of choice and overall was very satisfactory. We requested a sea view room on the right side of the hotel to enjoy the afternoon and evening sun which we received. The pool areas were very nice with plenty of sun beds and shade if required. The staff were all very pleasant and polite and added to our stay. There are plenty of bars and restaurants nearby should you wish to go out. Plus it is a 25 minute walk to playa Del Ingles beach and a 40 minute walk across the dunes to Meloneras which has some nice lunch options. Our only moan was we thought the evening entertainment started and finished too early and clashed with dinner. Bearing in mind this is an adult only hotel a bit later finish would be better. However overall a very nice hotel and would certainly return.
Sunset over Meloneras in the distance
Matthew, 7-night trip

10/10 Exceptional

Everything about this hotel deserves 5 stars. In particular, we enjoyed the choice and quality of what is offered at the buffet, the amount of staff and their helpfulness and kindness. They really go out of their way to make you happy. There’s nothing I would think to complain about. We would go back anytime.
Jean-François, 10-night trip

8/10 Very good

There are many, many great points about this resort. The staff, the food, the showers, everything was great. The reason for only four stars instead of five is because there is a mandatory rule that men must wear trousers to eat inside any restaurant and this was not explained before arrival. Women can wear any length of dress, skirt or shorts but men must be in full length trousers. Only having the one pair that I flew in left me with little options. If you have such strict rules, make sure guests know about it before arriving so I could have packed more appropriately. I’ve checked the booking process and all correspondence and nothing was ever mentioned. I spoke with management while there and the reply I got was, “we need to think about the other guests” but there was just a shrug of the shoulders when I said it was one clear rule for men and another for women which wasn’t fair. It was an annoyance but it didn’t ruin the holiday which was great. Just wish you’d either change the archaic “men have to wear trousers” rule or let guests know who book through Expedia that these are the rules.
Timothy, 7-night trip

10/10 Exceptional

A beautiful Hotel with very friendly and helpful staff. Set on the edge of the stunning Dunes. We will be back!
Rhys, 3-night trip

10/10 Exceptional

Wonderful staff

A massive thank you to Humberto and Ester for their attention to detail during breakfast and dinner services. RIU hotels provide a wonderful personally experience from start to finish. Thank you again Ash & Meeny
Ashley, 4-night trip

8/10 Very good

This was a beautifully clean hotel, and staff were, mostly, very friendly. The location is excellent for exploring the dramatic dunes. There was a very good selection of high quality food, and I particularly liked the healthy/vegetarian corner of the buffet. There are two restaurants that you can book into, which was a nice touch, although choice is restricted there, particularly for non-meat eaters. Having a heated pool was really good for the time of year I was there (Jan). The gym was basic but offered enough for me with bikes, crosstrainers and treadmills with some weight machines. I found it very disappointing that such a luxury hotel would charge me (50 euro) to use the in-room safe. This has been complained about by many other reviewers and the hotel just seem to ignore it. I was also not impressed that, although half-board, I had to pay for water with my evening meal. The water in the bathrooms is signed as non drinkable and you have to pay for a bottle of water from the mini bar. This feels like cheap tactics that you wouldn't expect from a quality hotel, and concerning in a hot country. The only water fountain is at the gym.
Katharine, 10-night trip

10/10 Exceptional

Excellent
Tareq, 7-night trip

10/10 Exceptional

OK SUPER
THIERRY, 10-night trip

10/10 Exceptional

It was a great week with the best of care from staff. Food was ok with a big variety but a little bland in taste. The lounge chairs by the pools were not very comfortable.
Annie, 7-night trip

10/10 Exceptional

Perfect place

Wonderful service, very nice people and good atmosphere…. everybody was happy and useful. If we should be forced to say anything not perfect, maybe the breakfast area could be a little bit more exotic compared to the rest of the hotel and maybe food …was nice…. but bread and potatoes was pretty dry also The fruit in full pieces was not too good. Otherwise it was a great trip and we will hundred percent be back.
Rikke hultgren, 3-night trip

8/10 Very good

A beautiful hotel that could improve the food

This was probably our 6th or 7th time staying here and it is still a stunning hotel. The rooms are comfy and spacious with large terraces, the staff are truly exceptional in every way. The pool is lovely and the prices of wine etc are all very fair. One thing had let it down for us this year and that is we feel the quality of the food has deteriorated a little. Even the speciality restaurants, which are beautiful, the food was not quite up to scratch. Meat was often tough or tasteless and most desserts were inedible. Salads were great and there were occasional flairs but in general disappointing. Their emphasis seems to be on quantity rather than quality.
Daniel, 8-night trip

8/10 Very good

Not a five star hotel.

Nice location of the hotell, but need an update. Been to many 5star hotels and this does not meet the standard. Rooms are nice and clean, but beds are of less quality. Also the doors are very thin so you can hear anything from the corridor. They updated the showergel holder while at my stay. But it keept falling of the wall. I dint feel so 5starish
Johan, 5-night trip

8/10 Very good

This didn’t get 5 starts due to a few irritating things. I would definitely return so don’t take these as off putting - just have an awareness! €25 for the safe at a five star hotel is ridiculous, I was in an Ibis earlier in the year and it was free! The noise from the housekeeping team in the morning was awful, I know they have a job to do but the paying customers are on holiday and don’t want to be woken at 7.15 every morning. There was a stupid motion activated light in the bathroom that clicked on and off every 3 seconds - please deactivate these The food was fine with a huge variety but not any different to any all inclusive buffet…..why do they not offer an all inclusive option?
FIONA, 7-night trip

4/10 Fair

Poor customer services on departure

front desk. After paying for our room in two parts (due to issues with their faulty card machine), my partner was told that the payment hadn’t been processed, and they insisted we pay the full amount again, along with our food and drink expenses. Even after showing them the receipt and proof of payment, they continued to insist we hadn’t paid. Thankfully, I kept all the documentation, but instead of an apology, we received a dismissive “okay, we’ll take it off now.” It was handled terribly, as if we were criminals trying to get away with something. This encounter completely soured our experience, and I’ll never set foot in this hotel again. Other disappointing aspects included: 1. Noise in the Morning: The cleaning staff began rolling their trolleys on hard floors as early as 8:00 a.m., with loud echoes and chatter that woke guests up. Even on Sunday, they didn’t hold back, starting at 8:45 a.m. 2. Underwhelming Dining Experience: The breakfast and dinner buffets prioritized quantity over quality. Bread and pastries seemed store-bought, eggs were overcooked, and yogurt was an unappealing, gloopy blob. The coffee—whether cappuccino or café con leche—was undrinkable. Booking a la carte restaurants was impossible for days after arrival, adding to the frustration. 3. Lack of Basic Amenities: In the room, we had no complimentary bottled water, and we had to pay extra to use the safe. These are basic expectations for a five-star hote
Nolan, 3-night trip