Definitely a 5 star hotel, let me get that straight. Perfect location, friendly staff and nice comfortable rooms. Very good air conditioning which is something needed in Morocco, 35 degrees in November. Nice pool area though a bit curious that one pool was heated (maybe a bit too much) and the other wasn’t heated at all and essentially too cold to use.
But there are little nitpicks for them to improve a bit. Dining options on site are limited, an all day/lunch buffet type option would be great. When it gets a bit busy, the service does go downhill, we had to wait 30 minutes on breakfast for someone to take our drinks order and then had to remind them twice to get them another 20 minutes later and then got a wrong order. This happened twice.
Most days, our towels were taken from the room without replacement, leading us to call for towels when we found out there are none late in the evening. We didn’t use their spa despite wanting to as they’ve priced themselves out, it’s about 4-5 times more expensive than tourist hammam/massage with less services being offered.
If I did come back to Agadir, I would come back and stay at The View without hesitation. As I said, a great hotel, the points above are nitpicks during the stay.