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JW Marriott El Convento Cusco

5.0 star property
Unwind in this historic haven with lush gardens nearby. Enjoy rejuvenating spa treatments or take a refreshing dip in the indoor pool.

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Photo gallery for JW Marriott El Convento Cusco

Lobby | JW Marriott El Convento Cusco
Suite, 1 King Bed, Mountain View | Living room | 49-inch LCD TV with cable channels, TV, iPod dock | JW Marriott El Convento Cusco
Reception | JW Marriott El Convento Cusco
Explore the serene ambiance of this luxurious hotel's courtyard, where ancient architecture meets modern elegance. | JW Marriott El Convento Cusco
Explore the cozy ambiance of this rustic-themed bar, where warm lighting and inviting seating create a perfect spot for relaxation and conversation. | JW Marriott El Convento Cusco

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Room service
  • Business center
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Garden
Feel at home
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
The current price is $321
includes taxes & fees
$321 per night
Feb 14 - Feb 15

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Memory foam beds, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 323.00 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mountain View

Suite, 1 King Bed, Mountain View | Living area | 49-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Memory foam bed
Blackout drapes/curtains
  • 700.00 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Memory foam beds, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 323.00 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds, Non Smoking

Memory foam beds, in-room safe, desk, blackout drapes

Family Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Memory foam bed
Blackout drapes/curtains
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace) | Memory foam beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Courtyard View (Terrace)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Memory foam beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Memory foam bed
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Memory foam beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Memory foam bed
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking | Memory foam beds, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Memory foam bed
  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Spa
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9.6 out of 10, Exceptional, 856 reviews
The price is $363
includes taxes & fees
$363 per night
Feb 7 - Feb 8
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About the neighborhood

Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002

What's nearby

  • Cusco Cathedral - 2 min walk
  • Plaza de Armas - 4 min walk
  • Coricancha - 8 min walk
  • San Pedro Market - 12 min walk
  • Sacsayhuaman - 18 min walk

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 14 min drive
  • San Pedro Station - 14 min walk
  • Cusco Wanchaq Station - 15 min walk
  • Poroy Station - 27 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Bodega 138 - ‬2 min walk
  • ‪Mama Seledonia - ‬1 min walk
  • ‪Pizzeria Trattoria Casa Grande Cusco - ‬1 min walk

About this property

JW Marriott El Convento Cusco

JW Marriott El Convento Cusco puts you in a great location, within a 15-minute walk of Plaza de Armas and San Pedro Market. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a sauna. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 153 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-in/out available
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children may not be eligible for complimentary breakfast
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • WiFi in rooms*
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (late night)
  • Water dispenser

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Library
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Qespi Bar - Onsite bar.
Qespi Restaurant - This restaurant specializes in Peruvian cuisine and serves dinner only. Open daily.

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 41.30 per accommodation, per night
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • WiFi is available in guestrooms for USD 00 per stay (rates may vary)

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 20334766714

Also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

Frequently asked questions

Does JW Marriott El Convento Cusco offer free cancellation for a full refund?

Yes, JW Marriott El Convento Cusco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott El Convento Cusco?

Yes, there's an indoor pool.

Are pets allowed at JW Marriott El Convento Cusco?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at JW Marriott El Convento Cusco?

Sorry, there's no onsite parking at JW Marriott El Convento Cusco.

What are the check-in and check-out times at JW Marriott El Convento Cusco?

You can check in starting at 2 PM. Check-out time is 10 AM. Express check-in and check-out are available.

What is there to do at JW Marriott El Convento Cusco and nearby?

JW Marriott El Convento Cusco has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near JW Marriott El Convento Cusco?

Yes, Qespi Bar offers Peruvian cuisine.

What's the area around JW Marriott El Convento Cusco like?

JW Marriott El Convento Cusco is a short 4-minute walk from Plaza de Armas and 12 minutes' walk from San Pedro Market.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Central Location - Excellent Service!!
I can't imagine there is a better place to stay in Cusco - central location, great staff, comfortable and clean lodging. Highly recommend!!
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Martin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Gabriela, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and most important exceptional staff.
Francis, 6-night trip
Verified Expedia guest review

10/10 Exceptional

aaaamazing!! the fact that it used to be a convent is in itself a marvel. it is simply oozing in history but they have made it so modern as well that the atmosphere is just so cozy, comfortable and super fine. the decor is magnificent, and really makes an impression. their courtyard in the center is also so picturesque. the staff are effective and accomodating, check in a breeze and they are quick to make arrangements for u if you ask. the free breakfast selection was simply a wow with like 3 or 4 tables and they gave us free pisco sour drinks daily from the ultra modern bar since i have expedia's vip access. we ended having an incan wall for a window view (floor to ceiling window with floor to ceiling incan wall lol) but they waived a fee as compensation. the room is still very luxurious with marble tops and all you can think of. the A/C is strong as well as the shower head stream. the hotel is inside the historic center and is surrounded by other hotels, stores and restos so souvenir shopping and superb dining is right at your fingertips. we actually cancelled our tour to moray just so we can just continue shopping and dining lol and it felt safe even when we went out at 10pm to get food. the walk to plaza de armas is also jus minutes.
Verified Expedia guest review

10/10 Exceptional

Simply exceptional!
Bryan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beyond amazin
Yusleidy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was beyond amazing
Yusleidy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Min, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hiroko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff did try hard, but there was a massive lack of communication. We confirmed 2 weeks prior for a car service to get us from the airport, and that never showed. After waiting 30 minutes (after flying for 8 hours) we opted to take a taxi. When we got to the hotel, it was beautiful and everyone tries hard, but it just wasn't great. When we got to our room, I asked the person where the safe was and they looked around the whole room and didn't find it so said they could bring one up - they never did, but we did find one under the TV. It took four times asking and over an hour to get a bucket of ice up to our room. It took three times asking to make sure we were able to get a ride back to the airport when leaving. At breakfast, after sitting down and getting our coffee, when we went up to get the buffet, someone cleared our entire table. They were diligent! It took another 15 minutes to get coffee again, not a huge problem but annoying for sure. After that we tried to stagger one of us going up for food at a time but even then they would clear the whole place setting and not replace the silverware. We were given coupons to use for the spa but they only accepted one even though we had two people doing two different services. I don't know why they would give us six coupons but only let you use one. Lots of little first world inconveniences and communication errors. For the money, we will not go back there.
Theresa, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Congratulations to everyone that works in this beautiful hotel, everyone does an excellent job. Alejandro, Angel, Oscar y Wilber… Todos excelente!
Humberto, 2-night trip
Verified Expedia guest review

8/10 Very Good

We loved this property and stayed twice during our visit to Cusco. The front desk staff and concierge are very helpful and accommodating. My only complaint is that they don't cater to gluten-free visitors. We tried to eat in the bar, and the only option was a salad and the server had to check to see if anything was gluten-free. Unlike many other breakfast buffets worldwide, their items weren't marked if they contained gluten. Despite all of that, we would highly recommend this property.
Michelle, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This hotel is gorgeous! All areas are beautiful and the service is the best I ever found in a hotel (and I've been in many). They come in person to your room everyday to see if you need anything. The area is in the very center of Cusco. Strongly recommend
Hilda, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente hotel !!! Customer services , amenities , activities , the rooms ambiente!!! I strongly recommended
Nadia, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful saty for couples.
Really lovely hotel in the ♡ of Cusco. Easy to walk to many of the main tourist destinations. Staff were courteous and helpful. Some great free experiences, eg pisco sour making. Food in restaurant delicious. All the amenities and services you’d expect from this level of hotel. They were super helpful with early morning breakfasts for trail trips and luggage storage.
D, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a Dream Hotel. Staff is FABULOUS. It is in a great location and very safe. Luxury at its finest. I will recommend this hotel to everyone and will stay here again in the future - 100% PERFECT Choice!!!
ANGELA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hiroko, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was beautiful! The service was excellent. I got sick and the paramedics of the hotel and the staff were very helpful and very concerned about me. This location was very central but quite in a very good location. The breakfast was amazing. I highly recommend it!
Carola, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The hotel was beautiful and the staff very friendly. The resident alpaca Ponchita was a lovely element and the added oxygen in our rooms a qonderful assist for acclimitization (in addition to the plentiful aetisanal coca tea of course). The breakfast was great but I would have liked to see a bit more variety with the restaurant menu. The complimentary pisco sours was a very nice touch.
Glen, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Glen, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

CHRISTIAN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martha, 5-night trip
Verified Expedia guest review