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Stipp Hotel Gisenyi

3.5 star property
Gisenyi hotel with spa and outdoor pool

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Photo gallery for Stipp Hotel Gisenyi

Standard Double or Twin Room | Terrace/patio
Standard Double or Twin Room | Minibar, in-room safe, desk, iron/ironing board
Reception
Property grounds
Lobby sitting area

Reviews

6.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Spa
  • 24/7 front desk
  • Free parking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Sauna
  • Room service
  • Conference center
  • Business center
  • Terrace
  • 24-hour front desk
Feel at home
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $106
includes taxes & fees
$90 per night
Feb 7 - Feb 8

Room options

Available filters for rooms
Showing 4 of 4 rooms

Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Electric kettle
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Electric kettle
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Single Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Electric kettle
Satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Family Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Electric kettle
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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7.4 out of 10, Good, (38)
The price is $90
includes taxes & fees
$75 per night
Feb 7 - Feb 8
Gorillas Lake Kivu Hotel
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About the neighborhood

Map
311 Avenue de la Comiche, P.O.Box 2834, Gisenyi

What's nearby

  • Rwanda Tourism University College - 5 min walk
  • Université Libre de Kigali - 13 min walk
  • Gisenyi Beach - 14 min walk
  • Nyamyumba Hot Springs - 8 min drive
  • Parc National des Virunga - 8 min drive

Restaurants

  • ‪Kivu Resto - ‬3 min drive
  • ‪Caritas Hotel - ‬20 min walk
  • ‪The New Tam Tam - ‬2 min drive
  • ‪Migano Cafe - ‬12 min walk
  • ‪Salt and Pepper Restaurant - ‬2 min drive

About this property

Stipp Hotel Gisenyi

Enjoy your visit to Gisenyi with a stay at Stipp Hotel Gisenyi. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a bar/lounge, and a fitness center.

Languages

English, French

At a glance

DONE

Hotel size

    • 30 rooms
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Also known as

Stipp Gisenyi
Stipp Hotel Gisenyi
Stipp Hotel
Stipp Hotel Gisenyi Hotel
Stipp Hotel Gisenyi Gisenyi
Stipp Hotel Gisenyi Hotel Gisenyi

Frequently asked questions

Does Stipp Hotel Gisenyi offer free cancellation for a full refund?

Yes, Stipp Hotel Gisenyi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Stipp Hotel Gisenyi?

Yes, there's an outdoor pool.

Are pets allowed at Stipp Hotel Gisenyi?

Sorry, pets aren't allowed.

Is parking offered on site at Stipp Hotel Gisenyi?

Yes, there's free self parking.

What is there to do at Stipp Hotel Gisenyi and nearby?

Stipp Hotel Gisenyi has a spa, an outdoor pool, and a fitness center, as well as a picnic area and a garden.

Are there restaurants at or near Stipp Hotel Gisenyi?

Yes, there's an onsite restaurant.

What's the area around Stipp Hotel Gisenyi like?

Stipp Hotel Gisenyi is a short 14-minute walk from Gisenyi Beach and 5 minutes' walk from Rwanda Tourism University College.

Reviews

6.4

Good

5.6/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Alexandre, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place! Would recommend to others
Bonitus, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

jeff, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The Higiene in this hotel is next to none, the hallways smell like dirty bathrooms, as well as the rooms. We found bugs on our beds. And the breakfast was horrible. The staff made me a receipt attached to two wrong payments made by different cards which I have no idea who’s they are. The bathrooms were so filthy we did not even use them. Even after asking for it to be cleaned We had a horrible time in these facilities, unfortunately. Never going there again. Not worth it.
1-night romance trip
Verified Expedia guest review

4/10 Fair

There are better options in the area
I've stayed in Gisenyi several times and i've tried some of the other hotels in the area. So this is mostly a comparison with what else Gisenyi has to offer. I stayed one night. This hotel has some great amenities like a gym (I did not see it), Pool, and Sauna. They are also very close to the border with DRC. However, I would argue that it isn't worth the price. This hotel is outdated. The room I stayed in was quite tight, and the bathroom very small. Though the bed was nice and the balcony was great. The breakfast was meh, mostly the breakfast foods were not well presented and the table cloths were not clean. Bigger than that, the hotel did not seem to know how to verify my payment through hotels.com. They accused me of not paying and threatened to call the police. I asked them multiple times including the time they knocked on my door at 9pm, to please call hotels.com. The first thing I did was email them my reservation confirmation. While they continued to say that I had not paid. I found them to be very rude, unprofessional, and accusatory. In the end, I called hotels.com and hotels.com called the hotel to confirm the payment. I could not recommend this hotel again. There are many better hotels at a cheaper or equal price point.
Kimberly, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel vieillot et chambres pas au niveau
Hotel tres bien situe avec beau jardin mais dans un etat deplorable. Chambres vieillotes, pas d’insonorisation, pas de prises fonctionnels pour recharger appareils électroniques, peu ou pas de wifi dans les chambres, et personnel peu à l’écoute.
2-night trip with friends
Verified Hotels.com guest review