Located in the heart of Pontianak, Hotel Santika Pontianak offers a vibrant retreat with an on-site coffee shop and garden. Unwind by the outdoor pool or explore nearby shopping centers connected to this hotel.
Jalan Diponegoro No. 46, Pontianak, West Kalimantan, 78123
What's nearby
Alun Alun Kapuas - 11 min walk
Gajah Mada Shopping Complex - 16 min walk
Ayani Mega Mall - 5 min drive
Museum Provinsi Kalimantan Barat - 5 min drive
Danau Sentarum National Park - 7 min drive
Getting around
Pontianak (PNK-Supadio) - 30 min drive
Airport pick-up service
Restaurants
Warung Kopi Asiang - 3 min walk
RM. Sahara - 4 min walk
Restoran Cita Rasa - 3 min walk
Warung Minuman Suka Hati - 2 min walk
American Fried Chicken - 3 min walk
About this property
Hotel Santika Pontianak
When visiting Pontianak, Hotel Santika Pontianak is a great choice to consider. Guests can indulge in spa services, and Bamboo Cafe serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a health club are other highlights.
Languages
English, Indonesian
At a glance
Hotel size
129 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite valet parking
Transfers
Airport pickup from 8:00 AM to 8:30 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
Built in 2003
Safe-deposit box at front desk
Garden
Library
Health club
An outdoor pool
Spa services
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Television
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services.
Dining
Bamboo Cafe - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 70000 per person
Airport shuttle service is offered for an extra charge of IDR 50000 per vehicle. Maximum occupancy 6
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Pontianak
Hotel Santika Pontianak
Pontianak Hotel
Santika Pontianak
Hotel Santika Pontianak Hotel
Hotel Santika Pontianak Pontianak
Hotel Santika Pontianak CHSE Certified
Hotel Santika Pontianak Hotel Pontianak
Frequently asked questions
Does Hotel Santika Pontianak offer free cancellation for a full refund?
Yes, Hotel Santika Pontianak does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Santika Pontianak?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Santika Pontianak?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Santika Pontianak?
Yes, there's free valet parking.
Is airport shuttle service offered by Hotel Santika Pontianak?
Yes, a shuttle from the airport to the hotel is available from 8:00 AM to 8:30 PM on request. The charge is IDR 50000 per vehicle.
What are the check-in and check-out times at Hotel Santika Pontianak?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Santika Pontianak and nearby?
Hotel Santika Pontianak has an outdoor pool and a health club, as well as spa services and a garden.
Are there restaurants at or near Hotel Santika Pontianak?
Yes, there's an onsite restaurant, Bamboo Cafe.
What's the area around Hotel Santika Pontianak like?
Hotel Santika Pontianak is in the heart of Pontianak, a short 16-minute walk from Gajah Mada Shopping Complex and 8 minutes' walk from Vihara Bodhisatva Karaniya Metta.
Hotel Santika Pontianak Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
9.0/10
Amenities
7.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
Mar 18, 2020
sahap
sahap, 2-night trip
10/10 Exceptional
Nov 21, 2019
清潔で良かった。朝食を含めたコスパもGood。
Verified traveler
2-night trip
8/10 Very good
Oct 3, 2019
Good location
Good hotel let down by not being as clean as it could be. Staff were very pleasant and helpful, wifi was dreadful, we had difficulty booking things online.
Lesley
Lesley, 1-night trip
6/10 Good
Aug 11, 2019
Fatimah
Fatimah, 2-night trip
10/10 Exceptional
Jun 13, 2019
Verified traveler
4-night trip
10/10 Exceptional
May 19, 2019
Verified traveler
1-night trip
4/10 Fair
May 4, 2019
Purnama
Purnama, 1-night trip
2/10 Poor
May 2, 2019
Verified traveler
3-night trip
10/10 Exceptional
Mar 24, 2019
Das Spa ist absolut zu renovieren.
josef stefan
josef stefan, 4-night trip
8/10 Very good
Mar 10, 2019
Darmawan
Darmawan, 1-night trip
8/10 Very good
Feb 16, 2019
Darmawan
Darmawan, 2-night trip
6/10 Good
Dec 21, 2018
The connection of Wi-Fi is bad
The connection of Wi-Fi is bad. The staff's response was good
Verified traveler
6-night trip
10/10 Exceptional
Dec 19, 2018
Very helpful staff and nice hotel.Very near to the town.
Verified traveler
4-night trip
8/10 Very good
Dec 10, 2018
GOVENDA RAJU
GOVENDA RAJU, 3-night trip
8/10 Very good
Oct 29, 2018
Sathees Jeevanathan
Sathees Jeevanathan, 1-night trip
8/10 Very good
Aug 30, 2018
Djoeliar
Djoeliar, 4-night trip
8/10 Very good
May 19, 2018
Nice, near to eateries and shops
Overall, Santika Hotel Pontianak is a suitable place for holiday makers or business trips. It is in the city centre and near to many eateries and shops, supermarkets and the impressive St Joseph Cathedral
Zora
Zora, 2-night trip
6/10 Good
Apr 27, 2018
The hotel has quite an old look and feel. Location is good, situated in center of the city. Breakfast could have a little bit more variety. Although room was kept clean during my stay, there were some bugs crawling around in bathroom and near entrance of the room.
Stefan
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Dec 4, 2017
Comfort stay in the city
1. convenient stay easy to get food at night
2. variety of food served for breakfast
3. with the price, it is value for money, clean room, clean bathroom
4. will definitely come back here for my next trip
5. special area for smoking - will not affect non-smoker
julia
julia, 2-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
Oct 14, 2017
NEED TO REPAIR BATHROOM.
NEED TO REPAIR BATHROOM.stagnant water
Ku Hazizam
Ku Hazizam, 2-night trip
This review was submitted before 2018 and has not been verified.
2/10 Poor
Jul 20, 2017
I once loved this hotel, but now I won't be back!
Years ago this hotel was one of the top in Pontianak but it has not been maintained. The overall hotel feels old and rundown. We had to be moved from our first room because the air con, TV and fridge didn't work. The gym is really used and tatty, not nice at all. The breakfast has very little selection, and not enough of what it did have as things kept running out. The condition of things in the restaurant look old and falling apart. The worst thing about what I found in the restaurant; cockroaches... this should not be! No excuse, totally discussing! About the only thing this hotel has going for it is the lovely, honest staff who work there.
Andrew
Andrew, 20-night trip
This review was submitted before 2018 and has not been verified.
6/10 Good
Jul 8, 2017
Verified traveler
1-night trip
This review was submitted before 2018 and has not been verified.
6/10 Good
Jun 20, 2017
Davi Firdaus
Davi Firdaus, 1-night trip
This review was submitted before 2018 and has not been verified.
6/10 Good
May 30, 2017
Verified traveler
This review was submitted before 2018 and has not been verified.