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Hotel Santander Plaza

3.5 star property
Hotel with restaurant, near La Aurora Zoo

Choose dates to view prices

Photo gallery for Hotel Santander Plaza

Relax in this stylish room with two single beds, a sofa, and a floor lamp.
Stylish hotel building with a modern design, featuring large windows and a flat facade.
Enjoy a delicious breakfast with a variety of dishes, including toast, eggs, and fresh fruits and vegetables, served with condiments and a warm cup of coffee.
Compact kitchenette with microwave, sink, and dishwasher.
Conference room with a long table and white chairs, perfect for meetings and formal events.
In the heart of Guatemala City, Hotel Santander Plaza offers a welcoming atmosphere with a free full breakfast and helpful staff. Unwind in the bar or stay connected with in-room WiFi, and take advantage of dry cleaning services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free airport shuttle
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
$84 nightly
The total price is $102
Aug 4 - Aug 5
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets

Executive Room, Kitchenette

8.4 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout drapes/curtains
Shower/tub combination
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette | In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Kitchenette

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout drapes/curtains
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

Master Suite, Kitchen | In-room safe, free WiFi, bed sheets

Master Suite, Kitchen

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Renovated in 2011
  • 614 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room Master

In-room safe, free WiFi, bed sheets

Triple Room Master

  • Sleeps 5

View all photos for Triple Suite Junior with Sofa

In-room safe, free WiFi, bed sheets

Triple Suite Junior with Sofa

  • Sleeps 5

View all photos for Double Room Executive

In-room safe, free WiFi, bed sheets

Double Room Executive

  • Sleeps 4

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The price is $86
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$86 total
Total includes taxes and fees
Aug 3 - Aug 4
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About the neighborhood

Map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala

What's nearby

  • Oakland Mall - 10 min walk - 0.8 km
  • Embassy of Mexico in Guatemala - 14 min walk - 1.2 km
  • U.S. Embassy in Guatemala - 16 min walk - 1.4 km
  • La Aurora Zoo - 17 min walk - 1.5 km
  • Paseo Cayala - 5 min drive - 3.6 km

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive
  • Free airport shuttle

Restaurants

  • ‪Hacienda Real - ‬2 min walk
  • ‪Tanoshii - ‬4 min walk
  • ‪Restaurante La Poza - ‬3 min walk
  • ‪Bajo Fondo Funk Bar - ‬1 min walk
  • ‪El Establo - ‬4 min walk

About this property

Hotel Santander Plaza

Hotel Santander Plaza is just 2.8 mi (4.5 km) from the airport and offers a free shuttle (available on request). You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, U.S. Embassy in Guatemala and La Aurora Zoo are just a 5-minute drive away. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 26 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 26 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Free airport shuttle from 8:00 AM to 2:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • 30-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GTQ 200 per pet, per night

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number si

Also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Does Hotel Santander Plaza offer free cancellation for a full refund?

Yes, Hotel Santander Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santander Plaza?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 26 lbs per pet. There's a charge of GTQ 200 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Santander Plaza?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Santander Plaza?

Yes, a free airport shuttle is available from 8:00 AM to 2:00 PM on request.

What are the check-in and check-out times at Hotel Santander Plaza?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

Are there restaurants at or near Hotel Santander Plaza?

Yes, there's an onsite restaurant.

What's the area around Hotel Santander Plaza like?

Hotel Santander Plaza is in Zona 10, a short 5-minute drive from La Aurora Intl. Airport (GUA) and 18 minutes' walk from U.S. Embassy in Guatemala.

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Hotel Santander Plaza Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Breakfast
Service staff
Location
Airport
Room
Restaurant
Food
Airport transportation
Bed
Value

What guests liked

  • Breakfast was consistently described as delicious with a variety of options. (16 reviews)
  • The airport shuttle service was reliable and convenient, with one driver even waiting for guests who arrived late. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Nice hotel
1-night trip

10/10

Amazing hotel and the staff are awesome! When I return, I will definitely stay.
3-night trip

10/10

Plaza Santander, good place to stay and enjoy very good.
1-night trip

10/10

Excelente
1-night trip

8/10

I like most of the service
1-night trip

8/10

The property is a little bit outdated. The condition of the hotel is not worth the price. We were welcomed in a professional and friendly manner and the check in was fast and easy, but the apartment we were given had a mildew smell, there were only two electrical plugs available; one in the kitchen and one in the bathroom, we couldn't charge our devices at once, we had to take turns. The light by the beds wasn't working and the strange noise in the bathroom we couldn't figure out where it was coming from. Breakfast was included in the price, but the selection of choices was very minimal. The beds were very comfortable and the room was very clean, I give them that. Unfortunately, we were not impressed at all by this hotel.
2-night trip

10/10

Well located hotel, close to the airport and several restaurant options within walking distance Very good complimentary breakfast
1-night trip

8/10

I love the location of this hotel
1-night trip

10/10

Breckfast was fabulous with full meals juice, fruit, table cloths and attentive waiters. Dining options near by like le maison were outstanding. Beds were comfortable and the small greenhouse have nice natural light. PILLOWS WERE PERFECT.
1-night trip

8/10

Great location and good rates.
2-night trip

8/10

It was nice, breakfast was very good, close to shopping area,Staff was very polite, friendly and respectful.
1-night trip

10/10

Everything was excellent.
6-night trip

10/10

It was a great room, great service, and very clean for our family of 4.
1-night trip

8/10

I stayed the evening with my wife prior to an international flight departure. Staff very friendly, room clean & adequate. Airport shuttle and included breakfast weren't available considering our early departure.
1-night trip

8/10

All good
1-night trip

10/10

Conformable hotel with helpful staff.
1-night trip

10/10

Comfortable rooms. Easy parking. Close to many restaurants and airport. Shuttle too.
1-night trip

10/10

Very nice place , I booked this hotel for my dad and he enjoyed everything!!!!
2-night trip

10/10

Very clean, staff was great. The breakfast was awesome and delicious. I’ll be back soon.
7-night trip

10/10

The staff were very kind. The breakfast was delicious and the beds were comfortable
1-night trip

8/10

improve the cleanliness of the rooms.
1-night trip

10/10

Perfect location and reasonable price.
1-night trip

6/10

I like that it was walking distance to stores and bars/restaurants.
1-night trip

10/10

Everytime I go to Guatemala I always stay at this hotel for the good service and close to the airport
1-night trip

10/10

Spacious clean room and courteous staff at the front desk.
1-night trip