When you stay at Hotel 28, you'll be just a 5-minute drive from Plaza 28 and Plaza Las Americas. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Also, Cancun Mall and Puerto Cancun Marina Town Center are within a short drive.
AV. XELHA SM 27 MZ 14, LT 13-01, Cancun, QROO, 77509
What's nearby
Plaza 28 - 6 min walk - 0.6 km
Las Palapas Park - 9 min walk - 0.8 km
Plaza Las Americas - 2 min drive - 2.1 km
Cancun Mall - 4 min drive - 3.1 km
Langosta Beach - 11 min drive - 8.4 km
Getting around
Cancun Intl. Airport (CUN) - 26 min drive
Airport shuttle (surcharge)
Beach shuttle (surcharge)
Restaurants
Doña Fany - 1 min walk
Comida Mexicana, Mariscos y Más - 2 min walk
Cocktelería el Cejas - 2 min walk
Mr. Habanero - 3 min walk
Restaurante Veracruz - 2 min walk
About this property
Hotel 28
When you stay at Hotel 28, you'll be just a 5-minute drive from Plaza 28 and Plaza Las Americas. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Also, Cancun Mall and Puerto Cancun Marina Town Center are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
13 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 16
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Free secured, uncovered onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Beach shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 8:00 AM–11:30 AM
Poolside bar
Room service (limited hours)
What to do
Beach shuttle (surcharge)
Services
24-hour front desk
Beach shuttle (surcharge)
Beach towels
Pool loungers
Facilities
Terrace
An outdoor pool
Dock
Outdoor furniture
Accessibility
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
45-inch Smart TV
Digital TV channels
Netflix
Streaming services
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Sleep well
Hypo-allergenic bedding
Memory foam mattress
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 50+ Mbps)
Food and drink
Mini-fridge
Freezer
Kitchen
Stovetop
Cookware, dishes, and utensils
Dining table
Kitchen island
Paper towels
More
Daily housekeeping
In-room safe
Access via exterior corridors
Mobile key entry
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 79.20 per accommodation, per night
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 150 for children
Airport shuttle service is offered for an extra charge of MXN 500 per room (roundtrip)
Beach shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel 28 Hotel
Hotel 28 Cancun
Hotel 28 Hotel Cancun
Frequently asked questions
Is there a pool at Hotel 28?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Hotel 28?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel 28?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel 28?
Yes, an airport shuttle is available. The charge is MXN 500 per room roundtrip.
What are the check-in and check-out times at Hotel 28?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel 28?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.
What is there to do at Hotel 28 and nearby?
Hotel 28 has an outdoor pool.
Does Hotel 28 have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a freezer.
What's the area around Hotel 28 like?
Hotel 28 is a short 8-minute walk from Plaza 28 and 11 minutes' walk from Las Palapas Park.
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Hotel 28 Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.0/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10
Good location and clean, the loved the pool. Room needs side tables for the sofa and a coffee table.
LEONIDA
1-night trip
10/10
Last minute. Very reasonably priced. Nice front desk staff that helped me find the fun.
John
1-night trip
10/10
Una estancia corta pero muy agusto
Jesus Gerardo
1-night trip
10/10
After more than 70 countries and couple of hundreds hotels i most say that this is my Top 5. Didnt expect this kind of place outside the resort. We didnt wanted to staybatvthe crowded resort area so this was à jackpot. The place is spottless and Really good service. This is like an luxury hotel and your own home. We stayed for 10 nights with our boys. We were really taked care from the first minute, you can see that they really care about you. The staff are amazing and they make you feel at home, the hotel is super clean and you can also cook your own food.
You have really good Tacos around the corner with local people.
My last word is WOW and
Ramin
10-night trip
10/10
Bien, todo muy limpio y nuevo. Buena atención
Diana
1-night trip
10/10
MARIA
3-night trip
10/10
Marcia
1-night trip
10/10
Great place to stay quiet safe beds really comfortable staff very helpful and friendly alot of restaurant close by
oscar j
2-night trip
10/10
Excelente hotel, súper cómodo y el precio muy bueno, lo recomiendo ampliamente
Verified traveler
2-night trip
10/10
Es un hotel MUY seguro, limpio y cuenta con lo necesario. Muy cercano de tiendas, mercado, farmacias. Lo recomiendo mucho, el personal fue amable y los costos accesibles.
Pd. En el mercado, fuimos estafados por la gente que tiene un local de venta de paquetes turísticos, tengan cuidado. No contraten con ellos.
JESSICA
2-night trip
10/10
A hidden gem for travelers looking beyond the beach resorts. Excellent central location, great value for the price, and outstanding service. Highly recommended!
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