8/10 Very Good
Feb 11, 2025
I stayed here two times about 4 days apart and had some issues checking in and out both times. They seemed unable to confirm my reservation on Expedia and seemed suspicious that i said it was already paid. I gave them screenshots to f the reservation and the receipt and they gave me the same room both time. I paid different room rates but its ok. I was like the guest that didn’t really belong. To be fair its mostly Vietnamese and Chinese that stay in this area and also its a new hotel so they are maybe getting the process down. I wouldn’t stay here again personally because of all the issues with check in but keep in mind they did allow me to check in early by a few hours and also its a beautiful hotel in a perfect location. Clean and comfortable. I didn’t have a window though so i was sad about this as my reservation said city view. I got a little portal to look out in the back of the hotel. Ut again it may be because they were suspicious of my valid reservation
Kira
Kira, 1-night trip
Verified Expedia guest review
