Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (17 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge)
Restaurant
Bar/lounge
Shared microwave
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1988
Television in common areas
24-hour fitness center
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
26-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Pillow menu
Down comforter
Egyptian cotton sheets
Free crib/infant bed
What to enjoy
Individually decorated
Freshen up
Private bathroom
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Le Bistango Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 10 to 15 per person
Children & extra beds
Rollaway beds are available for CAD 30 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 45 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Yes, dogs are welcome, with a limit of 1 total. There's a charge of CAD 45 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Bed
Shopping malls
Shower
Food
Value
Refrigerator
What guests liked
The property features an upscale restaurant on site and has a good amount of restaurants within walking distance. (3 reviews)
Free parking was convenient and included in the price, with options for both on-site and underground parking. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Feb 14, 2025
Very nice hotel
VERONIQUE
VERONIQUE, 1-night trip
10/10 Exceptional
Jun 25, 2025
Perfect!
Ann-Marie
Ann-Marie, 2-night trip
10/10 Exceptional
Jan 6, 2025
Alt hĂŽtels have clean and nice rooms!
Gabriel
Gabriel, 1-night trip
10/10 Exceptional
Aug 21, 2024
Great location, great resto attached to the hotel
Room layout is perfect, good deco and products (shower gel, hand soap & body lotion) Loved the ability to give tips via a qcr code
Anne Renee
Anne Renee, 1-night trip
10/10 Exceptional
Jul 29, 2024
Very nice hotel with super friendly personnel. Close to enormous shopping centre and only a short drive from Quebec City. Great restaurant in same building
Wim van der
Wim van der, 2-night trip
8/10 Very good
Mar 20, 2025
Like the hotel the only thing missing was microwave in room. There was one in lobey for everyone to share
Brian
Brian, 4-night trip
10/10 Exceptional
Aug 6, 2024
Great guy at check in!
JOHN
JOHN, 1-night trip
8/10 Very good
Mar 15, 2025
Minimal electrical outlets for devices plug in
Pierre
Pierre, 1-night trip
10/10 Exceptional
Dec 30, 2024
super good
Mark
Mark, 2-night trip
10/10 Exceptional
Dec 27, 2024
Great
Sonia
Sonia, 1-night trip
8/10 Very good
Mar 15, 2025
Nice HĂŽtel overall. The gym can use some more heavy weights.
The EV charger are not longer included and the price is quite high.
Fernando
Fernando, 1-night trip
10/10 Exceptional
Aug 6, 2024
Honestly it was a perfect place to stay, would definitely one back again.
Only small complaint would be the parking area was very small , and the bed a tad too soft , but these were minor issues .
Overall the staff was excellent, room was clean and location was perfect!!
Verified traveler
1-night trip
10/10 Exceptional
Oct 6, 2024
It was great
Catherine
Catherine, 2-night trip
10/10 Exceptional
Sep 28, 2024
Great service
Martin
Martin, 1-night trip
10/10 Exceptional
Aug 4, 2024
Very clean and close to the shopping centre. Plus great restaurants
Paul
Paul, 2-night trip
10/10 Exceptional
Sep 7, 2024
They were very thoughtful with our needs when it came to our dogs! I only come to the alt because of how nice and dog friendly they are! Always a nice visit!
Nely
Nely, 1-night trip
8/10 Very good
Mar 6, 2025
I would otherwise give them 5 stars but found it a bit ironic that they were pet friendly with heavy restrictions around size, attendence
and other accessible areas for pets.
Trinh-Hai
Trinh-Hai, 2-night trip
10/10 Exceptional
Sep 11, 2024
Shopping centers all around. Much better than other hotels nearby. A bit far from downtown but well located nevertheless. Very clean.
Marco
Marco, 1-night trip
10/10 Exceptional
Oct 13, 2024
Overall nice
Julien
Julien, 2-night trip
10/10 Exceptional
Apr 24, 2024
Great location and hotel
This hotel hits all the points, great location, near shopping and amenities. Very friendly and helpful staff, clean, quiet, comfortable. Even though they dont have a restaurant they have a bistro menu and area that has plenty for any meals or snacks. Would definitely stay here again for business or pleasure.
Tracey
Tracey, 2-night trip
10/10 Exceptional
Mar 31, 2024
Dog friendly! Thank you for letting us bring our dog
Verified traveler
1-night trip
10/10 Exceptional
Feb 9, 2025
Good
Marie-Claude
Marie-Claude, 2-night trip
8/10 Very good
Mar 21, 2025
The parking Space and layout is not convenient. You need to be careful to navigate towards a parking spot or the exit.