This is or seems quite a new build so all quite newish inside and out. As a regular business traveler I stay in lots of different apartments similar to this all over the UK. There are pretty much no home comforts here at all, no cushions on the settee, no knifes for cutting, no chopping board, oven dishes or any kitchen utensils what so ever , a very old scourer pad and a bathroom hand towel to dry your plates from the cheap washing up liquid that they have purchased. Costs have been cut and its clear to see. With a little bit of care, effort & attention from the proprietor and to add some finishing touches this could be nice. I was extremely disappointed also by the bedroom blind that hadn't been installed incorrectly so it wouldn't close properly to block light out, I reported this and nothing got done about it.