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The Swan at Hay Hotel

4.0 star property
Relax amidst the beautiful gardens or explore nearby attractions then return for British cuisine at one of two on-site restaurants.

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Photo gallery for The Swan at Hay Hotel

Property grounds
Meeting facility
Garden view
Property grounds
Deluxe Double Room, 1 King Bed | Individually decorated, individually furnished, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Pet friendly
  • Free parking
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Room service
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Snack bar/deli
  • Self-serve laundry
  • Luggage storage
For families
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is $125
includes taxes & fees
$104 per night
Feb 13 - Feb 14

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Individually decorated, individually furnished, desk, laptop workspace

Classic Double Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Heating
TV
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Individually decorated, individually furnished, desk, laptop workspace

Superior Double Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Individually decorated, individually furnished, desk, laptop workspace

Superior Twin Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Double Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
TV
Separate bathtub and shower
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Church Street, Hay-on-Wye, Hereford, Wales, HR3 5DQ

What's nearby

  • Hay Castle - 4 min walk
  • Richard Booth's Bookshop - 5 min walk
  • The Lion Street Gallery - 5 min walk
  • Hay-on-Wye Library - 6 min walk
  • The Warren - 9 min walk

Getting around

  • Cardiff International Airport (CWL) - 102 min drive
  • Builth Road Station - 31 min drive
  • Hereford Station - 32 min drive
  • Cilmeri Station - 33 min drive

Restaurants

  • ‪Festival Food Hall - ‬17 min walk
  • ‪Blue Boar - ‬2 min walk
  • ‪the Railway restaurant - ‬8 min drive
  • ‪Boat Inn - ‬8 min drive
  • ‪Cafe Hay - ‬2 min walk

About this property

The Swan at Hay Hotel

The Swan at Hay Hotel puts you within a 15-minute drive of Brecon Beacons National Park. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out The Garden Room, one of 2 restaurants, which serves British cuisine and is open for breakfast, lunch, and dinner. Other highlights at this Georgian hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 19 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Archery
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 1812
  • Garden
  • Terrace
  • Banquet hall
  • Georgian architecture

Accessibility

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Dining

The Garden Room - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
The Market Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
1812 Bar - This bar specializes in British cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 15.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Policies

This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Hay
Swan Hotel Hay
Hereford The Swan at Hay Hotel Hotel
Swan Hay Hotel Hereford
Swan Hay Hereford
Hotel The Swan at Hay Hotel Hereford
The Swan at Hay Hotel Hereford
Swan Hay Hotel
Hotel The Swan at Hay Hotel
Swan Hay
Hereford The Swan At Hay
The Swan at Hay Hotel Hotel
The Swan at Hay Hotel Hereford
The Swan at Hay Hotel Hotel Hereford

Frequently asked questions

Does The Swan at Hay Hotel offer free cancellation for a full refund?

Yes, The Swan at Hay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Swan at Hay Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at The Swan at Hay Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Swan at Hay Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at The Swan at Hay Hotel and nearby?

Have fun during the warmer months with activities such as archery. The Swan at Hay Hotel also has a garden.

Are there restaurants at or near The Swan at Hay Hotel?

Yes, there are 2 onsite restaurants, featuring British cuisine.

What's the area around The Swan at Hay Hotel like?

The Swan at Hay Hotel is a short 4-minute walk from Hay Castle and 5 minutes' walk from River Wye.

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very Good

Really lovely hotel.
Lovely hotel. The staff were amazing and very friendly. Food was top tier. We arent usually the type to eat at the hotel we stay at, as we like to try more of the local places. But the food was so good we ended up having breakfast two of the days and dinner. The room was very nice and well equipped. The only issue we had was that when someone in the building used the hot water, we could hear banging from what sounded like the pipes which seemed to go on through the night. We did report this to reception and hopefully it'll get sorted for anyone else staying in that room. But overall a great experience.
ryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shirley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was a cozy and safe gem of a place. I would stay here again in a heartbeat. The staff were so very kind and the food was incredible.
david, 1-night trip
Verified Expedia guest review

8/10 Very Good

Christopher, 3-night trip
Verified Expedia guest review

8/10 Very Good

Kayley, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

robert, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location for the bookstores - all in walking distance- and touring the Wye Valley
Andrew, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was so helpful and friendly- especially Sandy! Highly recommend
Susan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful stay! Everyone was so friendly and helpful. The grounds were lovely and our room was beautiful. Would definitely stay again!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tracey Jane, 2-night trip
Verified Expedia guest review

8/10 Very Good

Patrick, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Swan at Hay
Excellent Breakfast with eggs always perfectly cookedby correct amount. All the staff went out of their way to make us feel good - ESPECIALLY SARAH who was always helpfulbwith a permanent smile
David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A wonderful place to stay and enjoy Hay! We’ll be back!
Denise, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely old Georgian hotel, clean and comfortable.
Mark, 2-night trip
Verified Expedia guest review

8/10 Very Good

Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 2-night trip
Verified Expedia guest review

6/10 Good

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was traveling with my very senior parents and staff offered to relocate them to a ground floor room as I'd not thought to request it. Dining doesn't have a ton of options but what you get is exquisite and the service is friendly and attentive.
Jonathan, 1-night family trip
Verified Orbitz guest review

8/10 Very Good

Beautiful grounds. Staff was very friendly and helpful. Excellent location. Adequate rooms.
Karin, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Lovely building and garden. Excellent food and very pleasant and helpful staff. Great place to stay in a delightful little town.
Peter, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel with excellent staff
Arrived to a very warm and helpful welcome. Room was lovely. Highlight was the excellent staff. Especially Sarah. Very dog friendly and the enclosed garden was not only beautiful but ideal four our dog.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfort away from home
A really pleasant night’s stop with excellent food and service. Will certainly visit again when we have more time.
Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location with quaint charm
We booked this at the last minute and arrived just 15 minutes before the kitchen was to close. They were very helpful and made sure we got seated and fed on a cold rainy night. This hotel is very close to the shops in town, perfect for a book holiday. The staff was very helpful in locating and directing me to a place that could help me ship my books back home.
Ken, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Natalie, 1-night trip
Verified Expedia guest review