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Hotel Daniela

4.0 star property
Hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Daniela

Sauna, hot tub, steam room, hot stone massages, Thai massages
Reception
View from property
Sauna, hot tub, steam room, hot stone massages, Thai massages
Alpine Roof Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Nestled close to Zermatt-Matterhorn Ski Paradise, Hotel Daniela offers a warm welcome with a breakfast buffet and two on-site restaurants. Enjoy fondue and shopping on site or unwind at the spa. With free in-room WiFi, bike rentals, and helpful staff, this upscale hotel near the train station is perfect for adventurous travelers.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Ski facilities
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Free train station pick-up
  • Ski storage
  • Sauna
  • Steam room
  • Hot tub
  • Terrace
  • Garden
  • Lobby fireplace
  • Multilingual staff
  • Gift shops/newsstands

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
$360 nightly
The total price is $384
Aug 12 - Aug 13
Total includes taxes and fees

Room options

View all photos for Cosy Room

Free toiletries, hair dryer, towels, soap

Cosy Room

7.4 out of 10
Good
(3 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
Renovated in 2017
Blackout drapes/curtains
Private bathroom
  • 182 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Alpine Roof Suite

Alpine Roof Suite | Living room | Flat-screen TV

Alpine Roof Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
  • 538 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Swiss Style Double Room

Swiss Style Double Room | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Swiss Style Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
Renovated in 2017
Blackout drapes/curtains
Private bathroom
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Swiss Style Double Room Plus

Swiss Style Double Room Plus | Bathroom | Free toiletries, hair dryer, towels, soap

Swiss Style Double Room Plus

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
Renovated in 2017
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Room, Ground Floor

Free toiletries, hair dryer, towels, soap

Basic Room, Ground Floor

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
Private bathroom
Minibar
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Steinmattstrasse 39, Postfach 354, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt Visitor Center - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 10 min walk - 0.8 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 9 min walk
  • Zermatt (QZB-Zermatt Train Station) - 9 min walk
  • Zermatt Station - 9 min walk
  • Free train station pick-up

Restaurants

  • ‪Restaurant du Pont - ‬5 min walk
  • ‪Brown Cow - pub - ‬5 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬2 min walk
  • ‪Harry`s Ski Bar - ‬3 min walk
  • ‪Whymper-Stube - ‬4 min walk

About this property

Hotel Daniela

Hotel Daniela offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can be pampered with hot stone massages at the spa. A hot tub, a sauna, and a steam room are other highlights. Fellow travelers love the helpful staff.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 9:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 9 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • This property enforces quiet hours from 10:00 PM to 7:00 AM
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
    • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Free train station pick-up
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM

What to do

  • Bicycle tour information
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1988
  • Garden
  • Terrace
  • Fireplace in lobby
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally-owned & organized tours & activities
  • Reception hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Minibar
  • Espresso maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and high chairs

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the hot tub, and guests under 18 years old are only allowed in the hot tub with adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Daniela Hotel
Daniela Zermatt
Hotel Daniela
Hotel Daniela Zermatt
Daniela Hotel Zermatt
Hotel Daniela Hotel
Hotel Daniela Zermatt
Hotel Daniela Hotel Zermatt

Frequently asked questions

Does Hotel Daniela offer free cancellation for a full refund?

Yes, Hotel Daniela does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Daniela?

Yes, dogs are welcome. There's a charge of CHF 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Daniela?

Sorry, there's no onsite parking at Hotel Daniela.

What are the check-in and check-out times at Hotel Daniela?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.

What is there to do at Hotel Daniela and nearby?

During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for hiking and mountain biking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Daniela also has a sauna and a steam room, as well as a garden.

What's the area around Hotel Daniela like?

Hotel Daniela is a short 9-minute walk from Zermatt Gornergratbahn Station and 3 minutes' walk from Matterhorn Museum.

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Hotel Daniela Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Spa
Trip
Location
Luggage
Maps
Chocolate
Train station

What guests liked

  • Breakfast was delicious and abundant with many choices, including home-made options and local specialties. (17 reviews)
  • The spa facility was fantastic with great amenities including a steam room and sauna. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

An absolutely beautiful place to stay with incredible amenities and even kinder staff!
Krithik, 1-night trip

10/10 Excellent

Very pleasant stay at Hotel Daniella. Close to everythinh in Zermatt and excellent service from the front desk.
Oscar, 1-night trip

10/10 Excellent

The location and the breakfast
Maureen, 2-night trip

10/10 Excellent

Lovely hotel with great staff and in a good location.
Steven, 3-night trip

10/10 Excellent

Beautiful and cosy

A great hotel, great breakfast, great staff, I will definitely come back
Leonardo, 1-night trip

10/10 Excellent

Awesome place. In the center of town. Very nice staff.
David, 1-night trip

10/10 Excellent

We had a view of the Matterhorn from our two balconies! Very cozy chalet feel and the breakfast was great with amazing service and very friendly staff! It was close to the train and even had hotel shuttle to and from that was fast and efficient . Spa is for 18 yrs and up but this was not indicated on the Expedia site so they allows my 8 and 11 yr old in and nobody said a word . The hot tub area in not large but was cozy! Overall amazing! I’m
Jennifer, 2-night trip

10/10 Excellent

This place was fantastic! They really know how to run a hotel. Not one need was unaccounted for, from the little touches in the room to the exceptional breakfast buffet. My American family has been traveling across Europe for several weeks now and Daniela tops our hotel experience. Most of the hotels nickel and dime you for every little thing, but this hotel provided exactly what you needed without viewing it as a method to add to your bill. It felt like they really wanted you to be happy and comfortable. We needed that after so many days on the rails. I recommend highly.
Regina, 2-night trip

10/10 Excellent

Hotel staff fantastic
Andrew, 1-night trip

10/10 Excellent

Really lovely little hotel with breakfast included and high quality materials used so as a couple we were very happy with their staff and offering
Shishir, 2-night trip

10/10 Excellent

We had a wonderful week! Staff very helpful, very much clean, wonderful breakfast and a delicious SPA.
Daniella, 5-night trip

10/10 Excellent

Such a great hotel I would definitely stay there again. The workers were so nice and welcoming!
Toby, 2-night trip

10/10 Excellent

Amazing hotel. Can’t wait to come back. The staff went out of their way to make sure we were taken care off.
Brian, 1-night trip

10/10 Excellent

Amazing hotel. Breakfast is delicious. Bed is comfortable, with different pillow options for you to choose. Spa is a highlight. They provide snacks & fruits throughout the day which is a very nice thing. Location is great too, just a few minutes walk to the bus stop.
Xiaohui, 2-night trip

10/10 Excellent

Best hotel in Zermatt

Most wonderful stay at Hotel Daniela!!! All fscilities were over and above what is usually seen. From included morning breakfast to all day snacks to a backpack free of charge to use during your activities the hotel thought of it all!! The spa facility is fantastic and the staff is extremely welcoming and helpful. The attention to details is what would be expected from a 5 star plus establishment but is rarely seen. Hotel Daniela did not fail to exceed expectations and I would not stay anywhere else in Zermatt!
Justin, 2-night trip

10/10 Excellent

A lovely place with very attentive staff. The rooms are big with windows and balconies, very well appointed and Uber clean. The staff is well trained, proactive and helpful. Would love to stay here again.
Ambica, 1-night trip

10/10 Excellent

10 Great breakfast
Scott, 1-night trip

2/10 Terrible

No aircon in the property. you have to open windows to get fresh air. I was on grounf and felt unsafe. It we noicy too.
Naeem, 3-night trip

10/10 Excellent

We absolutely loved staying at hotel Daniela. The people were sooooo friendly and helpful. I would come back here in a minute.
Pamela, 4-night trip

10/10 Excellent

This property is part of a small local hotel chain, the family has an incredible story being local to the area from before 1918. While at the hotel, we experienced a village wide blackout and were snowed in. The staff worked quickly to adjust our accommodations and move us to one of their other hotels with emergency power. You can often find members of the family around the different hotels jumping into action to assist staff and make sure all guest are taken care of. During the power outage, the staff showed true hospitality doing everything they could to make our stay as comfortable and accommodating as possible
Jaimie, 1-night trip

10/10 Excellent

The Hotel Daniela was a superb experience in Zermatt. The front desk staff and dining area staff were attentive and most welcoming. The room had a great comfortable bed and the bathroom and closet area and all other areas were perfect. I will most definitely recommend this property to my traveling friends.
Sue Lin, 3-night trip

10/10 Excellent

This property is in a very convenient location with the Matterhorn Express, many restaurants and shops within walking distance. It’s about 10min walk from the Zermatt train station. The staff is very friendly. We enjoyed our stay and will definitely come back for our next trip.
Maggie, 2-night trip

10/10 Excellent

Great place, great people and great location

The place was beautiful and comfortable. We were greeted warmly by the front desk when checking in, their breakfast has many choices from fresh fruits to ham and cheese, they even has overnight oats and local made yogurt! The location of the hotel is also not far from the skiing location. We can even see a peek of Matterhorn from our room balcony.
Hearty breakfast
Fireplace at their lobby
Peek of Matterhorn
YING TSE, 2-night trip

10/10 Excellent

We loved our entire experience at Hotel Daniela! You’ll find a welcoming lobby & staff, the coziest rooms and most delicious breakfast buffet. The hiking offerings are abundant & we appreciated the sauna & spa afterwards. Daily fruit & cake too! Victoria & Tania were the most helpful of hostesses. We shall return!
Holly, 3-night trip

10/10 Excellent

My wife and I chose this place and couldn't have been happier with our selection. The staff (Julekha, Alena, Silvana) were all incredible and super friendly. They were all so genuinely happy and welcoming. These guys made the stay even better and will certainly come back and stay here at hotel Daniela on our next visit. The room was super spacious with a large and clean bathroom with heated tile floors. The ski lockers were great and the breakfast has been by far one of my favorites.
David, 3-night trip