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Hotel Pousada Crystal Palace

3.0 star property
Petrópolis inn with restaurant and bar/lounge

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Photo gallery for Hotel Pousada Crystal Palace

Iron/ironing board, free WiFi
Front of property
Brazilian cuisine
30-inch TV with cable channels
Front of property
Historic Center is home to Hotel Pousada Crystal Palace, where guests can enjoy a delicious breakfast buffet and unwind in the serene garden. With free in-room WiFi and a 24-hour front desk, you'll feel right at home.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pet friendly
  • 24/7 front desk
  • Free breakfast
  • Air conditioning

Main amenities (6)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Self parking (surcharge)
  • Hair dryer
The current price is $52
includes taxes & fees
$51 per night
Mar 30 - Mar 31

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

Iron/ironing board, free WiFi

Standard Twin Room

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Iron/ironing board, free WiFi

Standard Triple Room

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Iron/ironing board, free WiFi

Standard Quadruple Room

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Standard Single Room, 1 Bedroom

Standard Single Room, 1 Bedroom | Iron/ironing board, free WiFi

Standard Single Room, 1 Bedroom

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
Laptop workspace
Iron/ironing board
  • Sleeps 1
  • 1 Double Bed

Similar properties

Property grounds

Grande Hotel Petrópolis

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 829 reviews
The price is $67
includes taxes & fees
$65 per night
Mar 23 - Mar 24
Grande Hotel Petrópolis
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About the neighborhood

Map
Av presidente kennedy, 109, Petrópolis, RJ, 25680030

What's nearby

  • Crystal Palace - 2 min walk - 0.2 km
  • Bohemia Brewery - 4 min walk - 0.4 km
  • Cathedral of Saint Peter of Alcantara - 9 min walk - 0.8 km
  • House of Princess Isabel - 9 min walk - 0.8 km
  • Imperial Museum - 15 min walk - 1.3 km

Getting around

  • Rio de Janeiro International Airport (GIG) - 68 min drive
  • Rio de Janeiro (SDU-Santos Dumont) - 83 min drive
  • Saracuruna Station - 34 min drive
  • Campos Elíseos Station - 36 min drive
  • Jardim Primavera Station - 36 min drive

Restaurants

  • ‪Imperatriz Leopoldina - ‬9 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Bar Casarão Odin - ‬5 min walk
  • ‪Bar Bohemia - ‬5 min walk
  • ‪Casa Pellegrini - ‬6 min walk

About this property

Hotel Pousada Crystal Palace

When visiting Petrópolis, Hotel Pousada Crystal Palace is a great choice to consider. Guests looking for a bite to eat can check out Bistrô Crystal Palace, which serves Brazilian cuisine. Other highlights include a bar/lounge and a garden.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 27 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (BRL 25 per stay)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk

Facilities

  • Garden

Room amenities

Be entertained

  • 30-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

More

  • Daily housekeeping

Special features

Dining

Bistrô Crystal Palace - This restaurant specializes in Brazilian cuisine.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 50 per pet, per day

Parking

  • Uncovered self parking costs BRL 25 per stay

Policies

This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: American Express

Also known as

Crystal Palace Petropolis
Hotel Pousada Crystal Palace Inn
Hotel Pousada Crystal Palace Petrópolis
Hotel Pousada Crystal Palace Inn Petrópolis

Frequently asked questions

Are pets allowed at Hotel Pousada Crystal Palace?

Yes, pets are welcome. There's a charge of BRL 50 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Hotel Pousada Crystal Palace?

Yes. Self parking costs BRL 25 per stay.

What are the check-in and check-out times at Hotel Pousada Crystal Palace?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Late check-out is available for a charge.

What is there to do at Hotel Pousada Crystal Palace and nearby?

Hotel Pousada Crystal Palace has a garden.

Are there restaurants at or near Hotel Pousada Crystal Palace?

Yes, Bistrô Crystal Palace offers Brazilian cuisine.

What's the area around Hotel Pousada Crystal Palace like?

Hotel Pousada Crystal Palace is a short 1-minute walk from Vale do Paraíba and 2 minutes' walk from Crystal Palace.

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Hotel Pousada Crystal Palace Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Razoável
Razoável, o quarto que eu fiquei apresentava rachaduras na parede, as luzes do quarto poderiam ser amarelas para serem mais aconchegante, o estacionamento é pequeno e dependendo vc fica preso esperando o manobrista, o Wi-Fi é péssimo. A parte boa do hotel é o café da manhã, o ar gela bastante e os funcionários são super atenciosos e cordiais.
Rafaela, 4-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Foi boa! A localização é perfeita, mas o quarto tinha cheiro de mofo.
Renata, 2-night trip

8/10 Very good

Flavio, 2-night trip

4/10 Fair

Hotel pousada fraquíssima
Estadia pessima, quarto minúsculo, banheiro com vazamento que deixou apartamento enxarcado de água após o banho, sem interfone para se comunicar com recepção. Preço inadequado para a qualidade da pousada, você pagar uma média de diária de R$ 450,00, o máximo que valeria seria R$ 200,00 e olhe lá
Marcio A, 3-night trip

8/10 Very good

Muito boa!
Gostamos muito. Funcionários simpáticos, quarto confortável, bom café. Comida do restaurante excelente, recomendo. Perto de tudo. Ponto negativo somente estacionamento.
Julyana, 1-night trip

10/10 Exceptional

Cafe da manha muuto bom
Apenas uma noite, foi tranquilo, cama confortavel. Estacionamento reduzido. Cafe da manha muito bom.
Marcelo, 1-night trip

10/10 Exceptional

Gabriela, 1-night trip

8/10 Very good

Problemas no banheiro
Achei a localização do hotel muito boa. Por fora, é uma gracinha e o atendimento foi bom de um modo geral, principalmente em relação à limpeza. Mas deixou a desejar no quesito conforto. Os quartos são viajamos acompanhados de outras pessoas que reservaram mais dois quartos. Todos saíram insatisfeitos com relação ao tamanho do quarto. O banheiro, apesar de muito limpo, teve infiltração no teto e começou a pingar água no vaso sanitário. O chuveiro elétrico só esquentou no primeiro banho. No segundo, o banho foi frio. Pode ter sido má sorte, mas acho que merece ser registrado. O chuveiro de outro quarto da nossa família também apresentou problemas.
Daniela, 1-night trip

10/10 Exceptional

Ótima experiência para família com pets.
Márnio, 1-night trip

8/10 Very good

Rafael, 2-night trip

4/10 Fair

Nao recomendo
Valor cobrado absurdamente caro, mais de 900 reais a diária, para nos oferecer um quarto totalmente diferente das fotos, as camas apertadas uma colada na outra, o chuveiro quebrado, mas foi solucionado. Porem deveriam ter checado antes o funcionamento antes de alojar os clientes. Chao empoeirado. Cafe da manha simples, nada demais.
Adriana, 1-night trip

2/10 Poor

Pior estadia
Péssimo atendimento, péssima estadia! Quarto sem ventilação com ar condicionado na lateral da cama, no mínimo insalubre! Tentamos solicitar a troca do quarto e não fomos atendidas! Precisamos de muita conversa para devolverem parte do nosso valor e ainda assim, devolveram o valor errado. Não volto e não recomendo. Café da manhã horrível!
Fabiola, 2-night trip

2/10 Poor

Guilherme, 1-night trip

10/10 Exceptional

wellington, 1-night trip

8/10 Very good

Foi uma boa estadia. Mas teve seus contratempos: primeiro o quarto não estava liberado as 14 hrs. Segundo o chuveiro estava queimado. E terceiro, o quarto ficou bem sujo devido ao conserto do chuveiro e limparam, mas não trocaram a toalha de chao suja. Mas a equipe foi atenciosa.
Andreia, 2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

liliane, 1-night trip