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Heiss Hotel - By Jalo

4.0 star property
Hotel convenient to Santafé Mall, aimed at LGBTQ+ guests

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Photo gallery for Heiss Hotel - By Jalo

Outdoor pool, pool umbrellas, lifeguards on site
Terrace/patio
Restaurant
Luxury Room, Balcony, City View | 1 bedroom, desk, soundproofing, free WiFi
Reception
Located in the heart of El Poblado, Heiss Hotel offers a tranquil retreat near Poblado Park and Lleras Park. Stroll through the lush garden or stay connected with in-room WiFi, then enjoy peace of mind with 24-hour front desk support.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Main amenities (8)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Swim-up bar
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Cable TV service
$88 nightly
The total price is $88
Jul 27 - Jul 28

Room options

View all photos for Luxury Room, Balcony, City View

Luxury Room, Balcony, City View | 1 bedroom, desk, soundproofing, free WiFi

Luxury Room, Balcony, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony, City View

Superior Room, Balcony, City View | 1 bedroom, desk, soundproofing, free WiFi

Superior Room, Balcony, City View

8.8 out of 10
Excellent
(26 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, City View

Standard Room, City View | 1 bedroom, desk, soundproofing, free WiFi

Standard Room, City View

9.0 out of 10
Wonderful
(31 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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9.2 out of 10, Wonderful, 1,240 reviews
The price is $96
$96 nightly
$96 total
Aug 19 - Aug 20
Hashtag 98 Hotel - By Jalo
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About the neighborhood

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 6 min walk - 0.6 km
  • Lleras Park - 10 min walk - 0.9 km
  • Medellín Clinic - El Poblado - 13 min walk - 1.1 km
  • Oviedo Shopping Center - 2 min drive - 2.2 km
  • Santafé Mall - 2 min drive - 2.5 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive
  • Poblado Station - 10 min walk
  • Industriales Station - 25 min walk

Restaurants

  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬4 min walk
  • ‪Pizzería Olivia - ‬3 min walk
  • ‪Gabo - ‬2 min walk
  • ‪Ganso & Castor Café - Bistró - ‬3 min walk

About this property

Heiss Hotel - By Jalo

Heiss Hotel - By Jalo offers a great location, putting you within a 15-minute walk of Poblado Park and Lleras Park. You can visit the fitness center for a workout or unwind with a drink at the swim-up bar. An outdoor pool and a garden are other highlights. The property is just a short walk to public transportation: Poblado Station is 10 minutes away.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 176 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Swim-up bar

Traveling with children

  • Lifeguard on site

What to do

  • Access to nearby outdoor pool

Services

  • 24-hour front desk
  • Pool umbrellas

Facilities

  • Garden
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Elevator door width (inches): 40

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately COP 40000 for adults and COP 40000 for children

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 200000 per accommodation, per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 210165

Also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

Does Heiss Hotel - By Jalo offer free cancellation for a full refund?

Yes, Heiss Hotel - By Jalo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Heiss Hotel - By Jalo?

Yes, there's an outdoor pool.

Are pets allowed at Heiss Hotel - By Jalo?

Yes, pets are welcome. There's a charge of COP 200000 per accommodation, per stay.

Is parking offered on site at Heiss Hotel - By Jalo?

Sorry, there's no onsite parking at Heiss Hotel - By Jalo.

What are the check-in and check-out times at Heiss Hotel - By Jalo?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

What is there to do at Heiss Hotel - By Jalo and nearby?

Heiss Hotel - By Jalo has an outdoor pool and a fitness center, as well as a garden and access to a nearby outdoor pool.

What's the area around Heiss Hotel - By Jalo like?

Heiss Hotel - By Jalo is a short 9-minute walk from Poblado Park and 14 minutes' walk from Lleras Park.

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Heiss Hotel - By Jalo Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great service and clean new hotel
John, 11-night trip

8/10 Very good

Great location and super nice staff
Marianela Morales, 4-night trip

10/10 Exceptional

Excelente
Oscar, 2-night trip

10/10 Exceptional

New hotel with amazing city views.

This hotel is new, everything looks good and works well. The employees are very friendly, polite and educated. They willing to help you with anything the can. The rooftop bar/restaurant has an amazing city view and the other 2 restaurants in the ground area offer a nice patio/out side area.
Diana, 5-night trip

10/10 Exceptional

Great stay !!
Christopher, 7-night trip

10/10 Exceptional

Great staying
Douglas, 7-night trip

10/10 Exceptional

Really great Hotel and location
MOHAMED, 4-night trip

10/10 Exceptional

Excellent Hotel!
Yadiel, 6-night trip

10/10 Exceptional

I will definitely visit again.
Daniel, 4-night trip

10/10 Exceptional

Nice hotel
Huguenel, 5-night trip

10/10 Exceptional

Great location, modern rooms, friendly and helpful check-in staff
Frederik, 3-night trip

10/10 Exceptional

The excellent hotel, amiability staff and excellent area.
Sara Vázquez, 3-night trip

10/10 Exceptional

Great hotel,I will definitely be back 5 stars
German, 2-night trip

8/10 Very good

Excellent location
sheree, 4-night trip

10/10 Exceptional

Stay was excellent
Ronald, 4-night trip

10/10 Exceptional

Nice place, close to everything
brett, 3-night trip

10/10 Exceptional

Brand new hotel. Close to a lot of restaurants. The roof top was fun with great views of the city.
Kevin, 2-night trip

10/10 Exceptional

Great customer service , very clean , convenient and a great location
Ibrahim, 3-night trip

10/10 Exceptional

Very realible to stay spot in Medellin
Dayan, 3-night trip

8/10 Very good

Clean room, good location.
Rafael, 4-night trip

10/10 Exceptional

Modern and nice place
Jabnia, 3-night trip

10/10 Exceptional

Reception great people very respectful
AHMAD IBRAHIM, 5-night trip

10/10 Exceptional

The building design
Moise, 3-night trip

10/10 Exceptional

I enjoyed my time there, it was very good. Much thanks to the staff for running a great hotel.
Alexander, 5-night trip

10/10 Exceptional

Great location that’s close to the newer, quieter spots of El Poblado. I like that the hotel had a restaurant downstairs. Convenient for when it rained.
Kristoffer, 12-night trip