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The Roker Hotel, BW Premier Collection

4.0 star property
Waterfront hotel in Sunderland with bar/lounge and conference center

Choose dates to view prices

Photo gallery for The Roker Hotel, BW Premier Collection

Cocktail bar, ocean views, open select days
Individually decorated, individually furnished, desk, laptop workspace
Meeting facility
Reception
2 restaurants, breakfast, lunch, dinner served; soul food
VIP Access

Reviews

8.2 out of 10
Very good
In the heart of Roker, The Roker Hotel offers a tranquil retreat with 3 restaurants serving Italian cuisine and kids' meals. Unwind at the coffee shop, explore nearby attractions via free self parking, or enjoy dry cleaning/laundry services for a hassle-free stay.

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Conference center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli

For families (6)

  • Private bathroom
  • Terrace
  • Laundry facilities
  • Elevator
  • LCD TV
  • Free self parking
The current price is $88
includes taxes & fees
$73 per night
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed
Hair dryer
Hydromassage showerhead
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub | Individually decorated, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed
Bathrobes
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed
Bathrobes
Hair dryer
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hair dryer
Hydromassage showerhead
Private bathroom
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Bathroom | Combined shower/tub, hydromassage showerhead, free toiletries

Standard Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hair dryer
Hydromassage showerhead
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hair dryer
Hydromassage showerhead
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Hair dryer
Hydromassage showerhead
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Family Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Family Room

  • Sleeps 2
  • 1 Twin Sofa Bed, 1 Twin Bed and 1 Double Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Small Double Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Small Double Room

  • Sleeps 2
  • 1 Double Bed

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8.6 out of 10, Excellent, 999 reviews
The price is $72
includes taxes & fees
$60 per night
Apr 27 - Apr 28
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About the neighborhood

Map
Roker Terrace, Sunderland, England, SR6 9ND

What's nearby

  • Whitburn Sands - 13 min walk - 1.1 km
  • Stadium of Light - 4 min drive - 2.8 km
  • Sunderland Empire - 4 min drive - 3.1 km
  • University of Sunderland - 5 min drive - 3.4 km
  • Port Of Tyne - 17 min drive - 17.4 km

Getting around

  • Newcastle Intl. Airport (NCL) - 31 min drive
  • Durham (MME-Teesside Intl.) - 44 min drive
  • Sunderland Station - 10 min drive
  • Seaham Station - 13 min drive
  • St. Peter's Station - 24 min walk
  • Seaburn Station - 23 min walk
  • Stadium of Light Station - 24 min walk

Restaurants

  • ‪Fulwell Tandoori - ‬15 min walk
  • ‪New Derby - ‬7 min walk
  • ‪The Blue Bell - ‬19 min walk
  • ‪Cat and Dog Steps - ‬9 min walk
  • ‪Grannie Annies - ‬5 min walk

About this property

The Roker Hotel, BW Premier Collection

Situated by the ocean, The Roker Hotel, BW Premier Collection is a great choice for a stay in Sunderland. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Other features include a snack bar/deli and a terrace. Fellow travelers say great things about the helpful staff.

Languages

English, French, Italian, Portuguese, Romanian, Spanish

At a glance

DONE

Hotel size

    • 43 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests might experience some noise from the bar located downstairs.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Marina nearby

Working away

  • 2 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Terrace
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free tea bags/instant coffee

More

  • Housekeeping (on request)

Special features

Dining

Poetic License - Overlooking the ocean, this cocktail bar specializes in soul food and serves lunch and dinner. A children's menu is available. Open select days.
1842 Café & Bistro - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • A damage deposit of GBP 50 will be collected before check-in

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 12.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 11:00 AM and 1:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on New Year's Eve:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Are pets allowed at The Roker Hotel, BW Premier Collection?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Roker Hotel, BW Premier Collection?

Yes, there's free self parking.

What are the check-in and check-out times at The Roker Hotel, BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at The Roker Hotel, BW Premier Collection?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (19-min drive) is nearby.

Are there restaurants at or near The Roker Hotel, BW Premier Collection?

Yes, there are 2 onsite restaurants, featuring soul food and ocean views.

What's the area around The Roker Hotel, BW Premier Collection like?

The Roker Hotel, BW Premier Collection is in Roker, a short 13-minute walk from Whitburn Sands.

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The Roker Hotel, BW Premier Collection Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Bar
Food
Breakfast
View
Location
Lobby
Bed
Drinks

What guests liked

  • The property's prime location offers a short walk to the beach with lovely views and nearby amenities. (7 reviews)
  • Breakfast was consistently described as excellent, good, lovely, and enjoyable with a wide range of choices. (13 reviews)
  • Food was excellent, with the Italian restaurant being superb and breakfast and other meals being tasty and well prepared. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Location is good for me, when I’m travelling for work Great views to beach, from my room Staff very friendly, good atmosphere, food is excellent Highly recommend
Mark, 1-night trip

10/10 Exceptional

great location and fabulous Views very friendly and helpful staff
Steve, 1-night trip

8/10 Very good

Night away

Lovely hotel .brilliant sleep and very quiet during the night ...breakfast was ok but was mostly cold ..staff brilliant
Paul, 1-night trip

8/10 Very good

Easter break

Good trip very helpful reception staff our first room had too many stairs for us be we got sorted with another room
Jill, 1-night trip

10/10 Exceptional

The hotel was nice allthough the air fresheners they were useiing were very strong and over powering, the staff could not do enough for you
june, 1-night trip

10/10 Exceptional

Excellent hotel and a great views

First visit to this hotel and wont be my last. Friendly and welcoming on reception and lovely clean hotel. Room perfect for 1 night and the bar is lovely.
Darren, 1-night trip

10/10 Exceptional

When in Sunderland, this is my place to stay.
Milan M., 3-night trip

8/10 Very good

I've stayed here lots over the last 2 years, i like the hotel, foods good. not sure why i get Room 128, worst room in the place but other than that all good.
Gary, 1-night trip

8/10 Very good

Very friendly staff,very clean and great bar to relax and chill out. Great place if you heading to the match
john, 1-night trip

10/10 Exceptional

arrived at hotel and staff were very eager to help and also upgraded the next day and I was so shocked by how good the rooms are and I would highly reccomend staying there if you are looking for somewhere in the Sunderland/South Shields area even for a night away
Jason, 2-night trip

2/10 Poor

Just want the money.

Booked and paid for executive room did not get one. No hairdryer in room. No working TV. No Wifi. Complained and hotel basically said too bad!
Mike, 1-night trip

4/10 Fair

Don’t book it

Awful - we booked 2 rooms. First was fine - second room was not made up - they upgraded one room - thanks. However the second room had no heating for one day, no heating in bathroom for 3 days, was very noisy - sister in law who stayed in second room moved 3 times in 3 day stay
Jan, 3-night trip

10/10 Exceptional

Our stay was lovely. The only beef I have is that you allow dogs in the bar. I have nothing against dogs but I don’t agree with them being in a bar or restaurant where you eat and drink, it is not hygieneic
Patricia, 2-night trip

8/10 Very good

Very nearly great

The good: This is a lovely looking hotel from when you walk through the doors. The staff were friendly and helpful. The bar attached was really good and the breakfast was enjoyable. Good looking furnishings in the room overall great look and feel. The bad: The bed was a bit rickety and the mattress was the cheapest of cheap and lessened the overall quality. It’s a cheap and cheerful hotel if they got some quality mattress’s it would be great
Daniel, 1-night trip

8/10 Very good

Have stayed at this property a number of times. While still a good hotel the standards seem to have fallen and servicing of rooms has been cut back to every thrid day.
John R, 3-night trip

10/10 Exceptional

Good location for north east business visit
Steven, 1-night trip

8/10 Very good

The receptionist was very helpful as our checkin was not until 3pm, but we had a family funeral to attend, completed check in even though room not ready. Meaning we could attend funeral and celebration of life at yacht club, walk up get bag out of car go to room.
Melanie, 1-night trip

10/10 Exceptional

As always staff were excellent . Room was beautiful and all in all great stay :)
Elizabeth, 1-night trip

8/10 Very good

This is in a beautiful place directly across from the beach. The staff are very nice.
Douglas, 1-night trip

8/10 Very good

everything was satidfactory
Karl, 1-night trip

10/10 Exceptional

Lovely beach hotel

Lovely hotel next to the beach, very friendly staff happy to help. Good bed comfy, large TV excellent… only issue was the toilet in the bathroom was a bit noisy for a while after flushing, but not a real problem. Great stay will be back
Mark, 1-night trip

6/10 Good

Loud Music

Loud music Sunday night from the function room not ideal
David, 3-night trip

10/10 Exceptional

Good value and location

Always a pleasant stay
Joanne, 2-night trip

8/10 Very good

Overall stay was good, but the rooms heating wasn’t on when I arrived, admins are only radiators, and either on or off…. Gap under door which let the light through from the corridor all night, I ended up putting a pillar to cover the gap on the floor to try and stop most coming through. Service was amazing, as I forgot my toothbrush and they provided one free.
Claire, 1-night trip

8/10 Very good

A well positioned seaside hotel with a good vibe.

Our second stay here, good welcoming service. Had some lovely food in the tea room and enjoyed some small plates in the main bar. Hotel has a nice ambience in the public areas. Bit disappointed with the range of food now offered. Not as good as last year on daytime and evening menus but everything we ordered was tasty and well prepared. A few delays on cooked breakfast item availability on the second of our two days stay. A small inconvenience but still an inconvenience. I'd urge staff to ensure items are available throughout the breakfast service.
Leigh, 2-night trip