BESPOKE, member of Small Luxury Hotels is a great choice for your beach stay in Tulum, putting you near activities like snorkeling and windsurfing. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A 24-hour fitness center and a snack bar/deli are other highlights, and apartments offer up nice touches like rainfall showerheads and pillowtop beds with Egyptian cotton sheets.
Languages
English, Spanish
At a glance
Property size
22 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 10 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free onsite valet parking
Other information
Smoke-free property
Property amenities
Beach
On the beach
Beach club on site (surcharge)
Pool/Spa
Outdoor pool
Massages
Spa services
Internet
Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transportation
Free valet parking on site
Food and drink
Refrigerator (full size)
Microwave
Espresso maker
Toaster
Blender
Cookware/dishes/utensils
Dining
Free continental breakfast available daily 7:30 AM–10:00 AM
1 restaurant
1 bar
Snack bar/deli
Bedrooms
Premium bedding
Down comforter
Hypo-allergenic bedding
Bed sheets provided
Pillow top mattress
Egyptian cotton sheets
Day bed
Bathrooms
Shower
Rainfall showerhead
Hair dryer
Towels provided
Entertainment
42-inch Smart TV with digital service
Netflix
Streaming services
Outdoor areas
Outdoor furniture
Laundry
Laundry detergent
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Elevator
Elevator door width (inches): 31
Pool hoist on site
Stair-free path to entrance
14 stairs to reach property
Well-lit path to entrance
Wheelchair accessible
Wheelchair-width doorways
Wheelchair-accessible doorway width (inches): 33
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Chef
Local maps
Window screens
Guidebooks/recommendations
Luggage storage
Blackout drapes/curtains
Iron/ironing board (on request)
Things to do
24-hour fitness center
Nature reserve
Hiking/biking trails nearby
Windsurfing nearby
Snorkeling nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
22 rooms
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Refundable deposits
Deposit: USD 250 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 30 per accommodation, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
BESPOKE
BESPOKE, member of Small Luxury Hotels Tulum
BESPOKE, member of Small Luxury Hotels Aparthotel
BESPOKE, member of Small Luxury Hotels Aparthotel Tulum
Frequently asked questions
Does BESPOKE, member of Small Luxury Hotels offer free cancellation for a full refund?
Yes, BESPOKE, member of Small Luxury Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at BESPOKE, member of Small Luxury Hotels?
Yes, there's an outdoor pool.
Are pets allowed at BESPOKE, member of Small Luxury Hotels?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at BESPOKE, member of Small Luxury Hotels?
Yes, there's free valet parking.
What are the check-in and check-out times at BESPOKE, member of Small Luxury Hotels?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.
What is there to do at BESPOKE, member of Small Luxury Hotels and nearby?
Have fun with nearby activities like hiking, snorkeling, and windsurfing. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a 24-hour fitness center and spa services.
Are there restaurants at or near BESPOKE, member of Small Luxury Hotels?
Yes, there's an onsite restaurant.
What's the area around BESPOKE, member of Small Luxury Hotels like?
BESPOKE, member of Small Luxury Hotels is a short 1-minute walk from Tulum National Park and 10 minutes' walk from Cenote Manatí.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.6/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 19, 2025
Hidden Gem
This hotel exceeded my expectations. The rooms are a good size with ample storage. It had everything we needed for a comfortable stay.
Staff were great, although sometimes the language barrier was a minor issue. A list of close by and recommended restaurants was provided before we arrived, along with suggested activities. Both of which was super helpful.
Food and drink were great. Would definitely stay again
Krystal
Krystal, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 20, 2024
Very nice property
Great property, rooms are huge and beach is big and clean.
David
David, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 23, 2024
Donzelle
Donzelle, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 7, 2024
Super great place !
Jenny
Jenny, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 12, 2024
Great new hotel, still setting things up but you can see it will be one of the best in the area
Jason
Jason, 13-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 5, 2024
Michael
Michael, 4-night trip
Verified Expedia guest review
8/10 Very Good
Apr 3, 2024
Verified traveler
3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 27, 2024
The units are beautiful. It’s a family friendly complex, the pool is amazing. We had a few minor issues when we first arrived, and the staff went above and beyond to make sure we comfortable.
Sara
Sara, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 18, 2024
This is an amazing stay ! Everyone was super helpful and informative . The ocean view and the pool are breathtaking. We will definitely come back . The property is about 12 minutes away from the supermarket will recommend to rent a car in town. Thank you for an amazing vacation !