When i booked my stay, i did request a non smoking room, but i was offered a room that smelled like tons of cigarette smoke, even the small trash bin was still full of cigarette ends, and when i went downstairs to the reception requesting to change the room they refused and offered to clean the room for me,also their policy for charging 2euros to exchange the beach towels is really so stupid, especially when you book a stay for 10 nights, and they want you to keep the same towels for the whole stay,and they must assign areas for smokers, because people are smoking everywhere, which i think is really ridiculous, bath towels are old and nasty, the pool area needs a major restoration and cleaning, coz the day we checked in we noticed some dog's or cat's poop next to the kids play area and it was never cleaned the whole time, and laat the food is very mediocre as always almost the same items are being displayed everyday, and when i mentioned this issue to the AG he didn't even care to answer me😦😦😦