Immerse yourself in luxury at ANA Crowne Plaza Niigata, an IHG Hotel. Savor Japanese cuisine, rejuvenate with aromatherapy or a massage, and unwind with a newspaper. With 4 restaurants and high-speed WiFi to stay connected.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Parking available
Bar
24/7 front desk
Gym
Connecting rooms available
Laundry facilities
Main amenities
Daily housekeeping
4 restaurants and bar/lounge
Breakfast available
Fitness center
Self parking
Room service
Coffee shop/cafe
Meeting rooms
24-hour front desk
Air conditioning
Front-desk safe
Vending machine
Feel at home
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Laundry facilities
The current price is $77
$77
includes taxes & fees
$70 per night
Mar 2 - Mar 3
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Standard Room, 2 Twin Beds (Air Purifier)
Standard Room, 2 Twin Beds (Air Purifier)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bidet
Bathrobes
236 sq ft
City view
Sleeps 2
2 Twin Beds
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bidet
Bathrobes
City view
Sleeps 2
1 Queen Bed
View all photos for Standard Room
Standard Room
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bidet
Bathrobes
172 sq ft
City view
Sleeps 2
1 Twin Bed
View all photos for Standard Room, 1 Twin Bed
Standard Room, 1 Twin Bed
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bidet
Bathrobes
237 sq ft
City view
Sleeps 1
1 Twin Bed
View all photos for Premium Room, 2 Twin Beds (15th Floor)
Premium Room, 2 Twin Beds (15th Floor)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bidet
Bathrobes
355 sq ft
City view
Sleeps 2
2 Twin Beds
View all photos for Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bidet
Bathrobes
236 sq ft
City view
Sleeps 2
1 Double Bed
View all photos for Suite, 2 Twin Beds (Separate Bath and Walk-In Shower)
Suite, 2 Twin Beds (Separate Bath and Walk-In Shower)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bidet
Bathrobes
538 sq ft
City view
Sleeps 4
2 Twin Beds
View all photos for Junior Suite, 2 Twin Beds (High Floor)
ANA Crowne Plaza Niigata by IHG offers a great location, putting you within a 15-minute walk of Toki Messe. Guests can indulge in massages, aromatherapy, or reflexology, and Kura, one of 4 restaurants, serves Japanese cuisine and is open for lunch and dinner. A fitness center and a bar/lounge are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.
Languages
English, Japanese
At a glance
Hotel size
182 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (JPY 1200 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
4 restaurants
Bar/lounge
Coffee shop
Shared microwave
Room service (limited hours)
Water dispenser
Working away
Meeting rooms
Conference space (1938 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Bathroom emergency pull cord
Wheelchair-width doorways
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Pay movies
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Kura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Tendan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Season Cafe - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Koshi - Onsite café.
Kanesei - This restaurant specializes in sushi and serves lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3000 per person
Children & extra beds
Cribs/infant beds are available for JPY 1210 per night
Rollaway beds are available for JPY 3000.0 per night
Parking
Self parking costs JPY 1200 per day with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel
Frequently asked questions
Does ANA Crowne Plaza Niigata by IHG offer free cancellation for a full refund?
Yes, ANA Crowne Plaza Niigata by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ANA Crowne Plaza Niigata by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ANA Crowne Plaza Niigata by IHG?
Yes. Self parking costs JPY 1200 per day. Parking spots may be limited.
What are the check-in and check-out times at ANA Crowne Plaza Niigata by IHG?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at ANA Crowne Plaza Niigata by IHG and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near ANA Crowne Plaza Niigata by IHG?
Yes, there are 4 onsite restaurants, featuring Japanese cuisine.
What's the area around ANA Crowne Plaza Niigata by IHG like?
ANA Crowne Plaza Niigata by IHG is in Chuo Ward, a short 13-minute walk from Toki Messe and 17 minutes' walk from Honcho Chuo Ichiba.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 9, 2025
Hotel was about a 15 minute walk from railway station. Check in was good. We had room 815 it was facing the water. Beds firm and were able to get bigger firmer pillows.
Room size was comfortable. Breakfast was wonderful lots of choices.
Glen
Glen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Nothing just quietly, walkable
HyunJun
HyunJun, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2024
Very good hotel with very good service.
JIANDONG
JIANDONG, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 15, 2024
The breakfast buffet was amazing and the English support from the staff was top class.
Ruth
Ruth, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2024
Nice place.
Alex
Alex, 2-night trip
Verified Expedia guest review
6/10 Good
Jul 4, 2024
Keiko
Keiko, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 21, 2024
KAZUNARI
KAZUNARI, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 17, 2024
Good breakfast, friendly staff, nice location.
Tjung-Ling
Tjung-Ling, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 16, 2024
JAMES A
JAMES A, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 27, 2024
Good lication
Staffs are friendly, but we can hear next room guests talking. Dined at their Japanese restaurant at B1, excellent service and good quality of food. 10 minutes walk to Niigata station, good place to shop around it’s CoCoLo shopping center inside train station.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
May 23, 2024
.
Randall
Randall, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
May 18, 2024
It has everything you need, including things you might not think you would need. Well-thought-out hotel in terms of services and amenities.
Only issue i had was the hotel not receiving the deposit i paid to Expedia. Will need to check with Expedia when i get back.
Randall
Randall, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 25, 2024
Traditional style hotel with top class service.
Chee Seng
Chee Seng, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Mar 13, 2024
river view and near proximity to walking across the river for more dining options.
parking should be made free instead of paying
CHAN
CHAN, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 30, 2023
Top class hotel
Comfortable and quiet hotel with super delicious breakfast. Friendly staffs are well organized always ready to serve the customers. My room was spacious with a beautiful river view. The Hotel was conveniently located with almost everything within the walking distance. I will certainly come back when I revisit Niigata.
Sung
Sung, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2023
A very relaxing place.
Marvin
Marvin, 1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 18, 2023
Overall not bad. Felt slightly older. Could hear some stomping from room above, but minimal.
Biggest issue that I am docking a star for is ac did not seem to work. Set to 15c cool, but room stayed at a constant 24c which was too hot for me. I reported, but was only offered the suggestion to turn off the ac (this did not work).
Location was fine and short cab ride to different spots if needed.
Staff was overall very pleasant and friendly.
Christopher
Christopher, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 18, 2023
Jonathan
Jonathan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2023
Hotel looks like it was built in the 1980’s but the management keeps it well for the age. Location is good not far from the train station where everything happens. Good place to stay in.
Paul
Paul, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 6, 2023
Jia
Jia, 3-night family trip
Verified Expedia guest review
8/10 Very Good
May 9, 2023
Fairly standard hotel, but clean and comfortable! Easy to walk to lots of attractions nearby.
Sarah
Verified Expedia guest review
8/10 Very Good
Apr 13, 2023
Was a great hotel before the pandemic
I have stayed in this hotel many times in the past before the pandemic. Each times, I have stayed for at least several days at a time and never really had any issues with this hotel. This time, most of the usual employees that worked here are gone and I feel like they are operating with skeleton crew. There was no issue with the service and all, but I felt like this time the room had less amenities than before. It's still a good hotel, but sadly I think their glory was a thing in the past.
Kohei
Kohei, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2022
Takashi
Verified Expedia guest review
10/10 Exceptional
Nov 8, 2022
Breakfast was very delicious and well presented, nice hotel staff, gracious.
Takashi
Takashi, 1-night trip
Verified Expedia guest review
4/10 Fair
Aug 25, 2022
We stayed at non-smokingroom, but there is smoking smell.