In the heart of Gatlinburg, MainStay Suites Gatlinburg Downtown Area offers a warm welcome with an indoor pool, a cozy firepit, and convenient laundry facilities. Guests can connect to WiFi in-room or stay productive at the business center while enjoying coffee and tea in the lobby; previous guests rave about the helpful staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
24/7 front desk
Gym
Laundry facilities
Pool
Free parking
Air conditioning
Main amenities
Housekeeping (on request)
Indoor pool
Fitness center
Business center
24-hour front desk
Coffee/tea in a common area
Computer station
Convenience store
Water dispenser
Self-serve laundry
TV in a common area
Feel at home
Kitchen
Premium TV channels
Laundry facilities
Coffee/tea maker
Blackout drapes/curtains
Elevator
The current price is $72
$72
includes taxes & fees
$64 per night
Feb 16 - Feb 17
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Suite, Multiple Beds, Non Smoking
Suite, Multiple Beds, Non Smoking
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)
Suite, Multiple Beds, Non Smoking (Larger Room)
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed
View all photos for Suite, Multiple Beds, Non Smoking
Suite, Multiple Beds, Non Smoking
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed
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When you stay at MainStay Suites Gatlinburg Downtown Area, you'll be just a 5-minute drive from Ripley's Aquarium of the Smokies and Anakeesta. You can get a workout in at the fitness center or take a dip in the indoor pool. Also, SkyPark and Gatlinburg Space Needle are just a 5-minute drive away. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
116 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Coffee/tea in a common area
Water dispenser
Traveling with children
Grocery/convenience store
Working away
Business center
Computer station
Services
24-hour front desk
Laundry facilities
Facilities
Built in 2023
Television in common areas
Fitness center
An indoor pool
Firepit
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Smooth flooring in public areas
Hardwood flooring in public areas
Room amenities
Be entertained
Flat-screen television
Premium TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Bathtub only
Soap
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Toaster
Dishwasher
More
Housekeeping (on request)
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg
Frequently asked questions
Does MainStay Suites Gatlinburg Downtown Area offer free cancellation for a full refund?
Yes, MainStay Suites Gatlinburg Downtown Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at MainStay Suites Gatlinburg Downtown Area?
Yes, there's an indoor pool.
Are pets allowed at MainStay Suites Gatlinburg Downtown Area?
Sorry, pets aren't allowed.
Is parking offered on site at MainStay Suites Gatlinburg Downtown Area?
Yes, there's free self parking.
What are the check-in and check-out times at MainStay Suites Gatlinburg Downtown Area?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at MainStay Suites Gatlinburg Downtown Area and nearby?
MainStay Suites Gatlinburg Downtown Area has an indoor pool and a fitness center.
Does MainStay Suites Gatlinburg Downtown Area have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and a refrigerator.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 27, 2025
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
elda
elda, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 26, 2024
It was ok. The sofa bed is terrible!
Karen
Karen, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2024
jeffrey
jeffrey, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 23, 2024
Cynthia
Cynthia, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 9, 2024
Foot Traffic
We stayed on the 3rd floor. Between 12 midnight and 2:30 am the family above us had a child running around and Helda heavy foot stomping across the floor. Minimal sleep with a long drive the next day. Not enjoyable at all.
John
John, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Danny
Danny, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2024
Great Stay @ Mainstay
Staff amazing very clean & accommodating & great location & give 5 stars & suggest everyone to visit
Donna
Donna, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 27, 2024
Sai Krishnakant
Sai Krishnakant, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Roger
Roger, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Brenda
Brenda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Kelly
Kelly, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Everything is new, clean and quiet
WANDA
WANDA, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 3, 2024
Wonderful!!
Stacy N
Stacy N, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 3, 2024
Quiet, clean hotel. Nice sized room with comfortable bed and good working area for those that need to work. Staff is very friendly and accommodating.
Michelle
Michelle, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Is a new property, so is obvious it feels really nice. We loved staying here. They have almost everything that you need inside.
Their breakfast is good. The pool was warm.
My only complaint is they should have quarters for the laundry area. How you offered a service and don't have quarters!? So if you come here and want to wash and dry your clothes, make sure you have change.
Other than that my family have a pleasant stayed. We love Gatlinburg.
Genesis
Genesis, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 29, 2024
Martin C
Martin C, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
easy and clean
anthony
anthony, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 26, 2024
Gitika Dinesh
Gitika Dinesh, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Courtney
Courtney, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 20, 2024
Kim
Kim, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Taylor
Taylor, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 19, 2024
Great stay
Srilu
Srilu, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 16, 2024
Aileen
Aileen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Favorite hotel for a budget price
Friendly staff, spacious room with kitchen, soft bed and perfect pillows that I didn't have to ask for more because of them being perfectly stuffed