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MainStay Suites Gatlinburg Downtown Area

2.5 star property
Hotel with indoor pool, near Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for MainStay Suites Gatlinburg Downtown Area

1 bedroom, blackout drapes, iron/ironing board, free WiFi
Lobby
Exterior
Full-size fridge, microwave, dishwasher, coffee/tea maker
Indoor pool
In the heart of Gatlinburg, MainStay Suites Gatlinburg Downtown Area offers a warm welcome with an indoor pool, a cozy firepit, and convenient laundry facilities. Guests can connect to WiFi in-room or stay productive at the business center while enjoying coffee and tea in the lobby; previous guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry facilities
  • Pool
  • Air conditioning
  • Free parking

Main amenities (11)

  • Housekeeping (on request)
  • Indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Convenience store
  • Water dispenser
  • Self-serve laundry
  • TV in a common area

Feel at home (6)

  • Kitchen
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
$68 nightly
The total price is $77
Aug 3 - Aug 4
Total includes taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Larger Room)

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Larger Room)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Gatlinburg Town Square by Exploria Resorts

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
8.2 out of 10, Very Good, 1,026 reviews
The price is $141
$125 nightly
$141 total
Total includes taxes and fees
Jul 7 - Jul 8
Gatlinburg Town Square by Exploria Resorts
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About the neighborhood

Map
803 E Parkway, Gatlinburg, TN, 37738

What's nearby

  • Ripley's Aquarium of the Smokies - 3 min drive - 2.0 km
  • Anakeesta - 3 min drive - 2.0 km
  • Wild Bear Falls Indoor Water Park - 4 min drive - 2.7 km
  • SkyPark - 5 min drive - 2.7 km
  • Gatlinburg Convention Center - 5 min drive - 3.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬4 min drive
  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Anakeesta Smokehouse - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Ole Red - ‬3 min drive

About this property

MainStay Suites Gatlinburg Downtown Area

When you stay at MainStay Suites Gatlinburg Downtown Area, you'll be just a 5-minute drive from Ripley's Aquarium of the Smokies and Anakeesta. You can get a workout in at the fitness center or take a dip in the indoor pool. Also, SkyPark and Gatlinburg Space Needle are just a 5-minute drive away. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 116 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Built in 2023
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Smooth flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Bathtub only
  • Soap
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Toaster
  • Dishwasher

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg

Frequently asked questions

Does MainStay Suites Gatlinburg Downtown Area offer free cancellation for a full refund?

Yes, MainStay Suites Gatlinburg Downtown Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at MainStay Suites Gatlinburg Downtown Area?

Yes, there's an indoor pool.

Are pets allowed at MainStay Suites Gatlinburg Downtown Area?

Sorry, pets aren't allowed.

Is parking offered on site at MainStay Suites Gatlinburg Downtown Area?

Yes, there's free self parking.

What are the check-in and check-out times at MainStay Suites Gatlinburg Downtown Area?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at MainStay Suites Gatlinburg Downtown Area and nearby?

MainStay Suites Gatlinburg Downtown Area has an indoor pool and a fitness center.

Does MainStay Suites Gatlinburg Downtown Area have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and a refrigerator.

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MainStay Suites Gatlinburg Downtown Area Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Elevator
Location
Desk
Coffee
Water
Bed
Kitchen

What guests liked

  • Breakfast was great and included in the motel price, with many guests praising its quality. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Great stay
1-night trip

10/10

Me and my son had a nice time visiting the area. The hotel was nice, clean, friendly staff
2-night trip

10/10

This is a very nice hotel. Very clean, very friendly staff especially the manager Shemar. He is the best!
3-night trip

10/10

Good place to stay.
3-night trip

10/10

Folks were friendly. Receptionist Alexa especially great! Thanks!!
1-night trip

10/10

Our room was very clean. The staff was the friendliest I've seen in a hotel. Breakfast was great. We will absolutely stay there again. Also, amazing prices.
2-night trip

10/10

Beautiful hotel and very friendly staff
2-night trip

10/10

Hotel was pleasant in every way. Professional staff, clean and comfortable rooms, and beautiful surroundings. Buffett was a nice touch and amenities were great. Will return in the future.
2-night trip

10/10

We had a great stay as a family. There was plenty of space, plenty of beds, and everything was very clean. The check in staff was very helpful and kind. Quiet location.
1-night trip

10/10

Family stay with 3 kids under
5-night trip

10/10

Beautiful and clean facility for my family of five
2-night trip

10/10

New clean place. Friendly and helpful staff. Good breakfast
2-night trip

8/10

It was very good for the price I paid.
3-night trip

10/10

The room was nice and clean, great location , will be back in the near future !
2-night trip

10/10

Love the layout of our room, nice and clean.
1-night trip

2/10

The room was terrible, the floor of the room is crazy dirty never cleaned. Traveling with family and kids, the offered a room on ground floor saying that it was the only cleaned room available. Dont have any words to describe the cleanliness of the room. On top of it, in the night and early hours of the morning, we wood smell weird smoke smell coming from the adjacent rooms, which was terrible, i will never recommend this hotel if you are traveling with kids. Very upset with hotels.com as well since we have booked through them paying hefty per night room rate.
3-night trip

10/10

We stayed in a 2 queen room with a kitchenette. The room was spacious and clean. The staff was wonderful. The only thing missing that would've been nice to have was a full length mirror.
5-night trip

10/10

Great stay
1-night trip

10/10

The place was amazing, super clean with everything that you need, I will definitely come back!
1-night trip

10/10

This was an easy to find comfortable hotel that was perfect for our stay.
2-night trip

10/10

Clean room and nice facility
2-night trip

10/10

Like everything about it
3-night trip

10/10

Very nice and clean room, plenty of storage. Had a great time overall
4-night trip

10/10

The creek running through the property was peaceful
1-night trip

10/10

Such a nice hotel experience! The facilities were clean and newer. The hotel staff was kind and helpful
2-night trip