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Departure Bay Motel

2.0 star property
City-center motel within easy reach of Departure Bay Ferry Terminal

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Photo gallery for Departure Bay Motel

Two neatly made beds with crisp white linens, each adorned with a single white pillow, flank a wooden headboard. Above the beds, two art pieces add a touch of elegance to the room. | Departure Bay Motel
A cozy bedroom with a neatly made bed, a comfortable armchair, and a well-lit space. | Departure Bay Motel
Departure Bay Motel offers a cozy 2-hour parking limit. | Departure Bay Motel
Spacious kitchen with granite countertops, a built-in shelf, and a view of the outdoor patio through sheer curtains. | Departure Bay Motel
Sleek Danby microwave on a wooden countertop, next to a Cuisinart coffee maker, with a fire extinguisher mounted on the wall. | Departure Bay Motel
Located near Departure Bay Ferry Terminal, Departure Bay Motel offers convenient comforts like laundry facilities and free in-room WiFi. Enjoy the perks of free self parking and a vending machine on site. The helpful staff has received top marks from previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Laundry facilities
  • Free parking
  • Free WiFi
Main amenities
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Picnic area
  • Limited hour front desk
Feel at home
  • Cookware, dishware, and utensils
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
The current price is $90
includes taxes & fees
$77 per night
Feb 12 - Feb 13

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds, Kitchenette

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Kitchenette

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Shower/tub combination
Private bathroom
Cookware/dishes/utensils
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Kitchenette

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed, Kitchenette

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
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7.8 out of 10, Good, 1,003 reviews
The price is $77
includes taxes & fees
$66 per night
Feb 12 - Feb 13
Travelodge by Wyndham Nanaimo
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About the neighborhood

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9

What's nearby

  • Nanaimo Regional General Hospital - 15 min walk
  • Departure Bay Ferry Terminal - 19 min walk
  • Nanaimo Aquatic Centre - 7 min drive
  • Vancouver Island University - 7 min drive
  • Duke Point Ferry Terminal - 19 min drive

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive
  • Nanaimo, BC (YCD) - 18 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 173 min drive
  • Pender Harbour, BC (YPT-Pender Harbour Waterdrome) - 30.1 miles/48.5 km

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Off the Hook - ‬17 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Departure Bay Motel

Departure Bay Motel puts you just a 5-minute drive from Departure Bay Ferry Terminal. You'll have free perks like WiFi and self parking. Fellow travelers say great things about the helpful staff.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - midnight
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Picnic area

Accessibility

  • Front entrance ramp
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Cookware, dishes, and utensils

Fees & policies

Refundable deposits

  • A damage deposit of CAD 100 will be collected before check-in

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 20.00 per pet, per day

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

Does Departure Bay Motel offer free cancellation for a full refund?

Yes, Departure Bay Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Departure Bay Motel?

Yes, pets are welcome. There's a charge of CAD 20.00 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Departure Bay Motel?

Yes, there's free self parking.

What are the check-in and check-out times at Departure Bay Motel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Departure Bay Motel?

No, this motel doesn't have a casino, but Casino Nanaimo (5-min drive) is nearby.

What is there to do at Departure Bay Motel and nearby?

Departure Bay Motel has a picnic area.

What's the area around Departure Bay Motel like?

Departure Bay Motel is in the heart of Nanaimo, a short 19-minute walk from Departure Bay Ferry Terminal and 15 minutes' walk from Nanaimo Regional General Hospital.

Reviews

7.6

Good

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Fair

The hotel staff at check was very friendly and polite. Hotel location close to the Ferry terminal was great. Unfortunately, being an older business it was clear the rooms are in need of care, basic updates, and proper cleaning. The smell upon entry was most noticeable and off putting. For 1 night as a budget stop over it will do but nothing more. I would not stay again.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bonita, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JEROME, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Jackie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Rainer, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Rebecca, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Staff was very friendly. Good value for the price.
Tina, 2-night trip
Verified Expedia guest review

4/10 Fair

Hotel with 8 Legged Roommates
I got in late and was able to check in. However I found my room was occupied by spiders. So if you are arachnophobic then this place may not be a good match. Floors were also not that clean so wear slippers around the room.
Jonathan, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ive stayed here a couple times for one night before taking ferry across, always clean rooms and friendly staff. Most recent i stayed for 5 nights, and still the same clean room and freindly staff. Nice quiet location, some furniture older but works well for it's purpose. And nicely updated/renovated bathroom with a great shower and pretty cool heated light up mirror, will very much use Departure Bay again for future travels. Between great rates and good people its a super place!!
Benjamin, 5-night trip
Verified Expedia guest review

8/10 Very Good

Nice little Motel. Very centrally located. Walking distance from the Ferry terminal. The room was clean. The aircon was rather small and had to work overtime to keep things cool in mid summer heat. Could never get the TV to work.
Johannes, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

A good motel for an overnight stay. The room was what I expected for the price I paid. A little tired but clean and comfortable. I arrived late and there was lots of parking. One small issue was there was a smoker outside their room below me.
Teresa, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The bathroom.
nick, 1-night trip
Verified Expedia guest review

6/10 Good

Rebecca, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Check in was great, very accommodating and nice. Bed was terrific, only did not like the lights outside at night.
Andrea, 1-night trip
Verified Expedia guest review

6/10 Good

Call it clean, comfortable, and affordable. Just run of the mill ordinary.
darrel S, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was an amazing place.
Eric, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is always friendly and kind. I have stayed here before and the staff remembered this. We will return again
Crystal, 1-night family trip
Verified Expedia guest review

2/10 Poor

We are AARP members who booked two pre-paid nights through the Expedia-AARP website but only stayed one due to the appalling conditions in the room. Surfaces were dirty, obviously not having been cleaned in a long time. Dust, dirt, hair, and food were in and around the coffee pot and microwave. The coffee pot had dirt and mold in the water tank. The carpet and bed mattresses had dirt and liquid stains, along with patches of black mold. Ceiling tiles were stained and hung loose from water damage. We reported our findings and discomfort the next morning when we checked out. We also asked for a refund for the second night. After two calls to the motel and one call to AARP, we still don’t have a satisfactory answer on if or how to get our second night’s money back. The motel simply refuses to refund anything because we did not cancel 24 hours prior. Nor have we found any way to give feedback on the Expedia-AARP website. As we loaded our luggage into our vehicle, we saw a truck drive out of the motel parking lot carrying six mattresses covered in black mold. It seems our room may not have been an outlier.
Verified Expedia guest review

2/10 Poor

I missed the last ferry off the island and want to stay somewhere close to the terminal so I could be on the first boat , so location was good but I found long black hairs in my bed sheets and hairs around the toilet ,there was dirt all around the edge of the floor , the room was just not clean . And the one window in the room had a covering that was completely sheer and no other curtains for privacy. I would not stay there again
Darlene, 1-night business trip
Verified Expedia guest review

8/10 Very Good

Yulia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kynat, 1-night trip
Verified Expedia guest review

8/10 Very Good

Ian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice clean place
Khang, 4-night trip
Verified Expedia guest review

8/10 Very Good

Clean
Ahmed, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely staff, great location when visiting the hospital
Naomi, 4-night trip
Verified Expedia guest review