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Sugar Hotel

5.0 star property
Mountain hotel with spa, near Cape Town Cruise Terminal

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Photo gallery for Sugar Hotel

View from room
Mountain view
Exterior
32-inch LCD TV with satellite channels, TV, iPod dock
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Massage/treatment rooms
  • In-room childcare
  • Airport shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Car rentals on site
For families
  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is $113
includes taxes & fees
$97 per night
Feb 13 - Feb 14

Room options

Available filters for rooms
Showing 7 of 7 rooms

Basic Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
Cable/satellite channels
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double with Plunge Pool

Deluxe Double with Plunge Pool | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double with Plunge Pool

Highlights

Private plunge pool
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
  • 247 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

View from room

Superior Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Double Room, Ground Floor

Double Room, Ground Floor | In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room, Ground Floor

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, Private Pool, Mountainside

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, Private Pool, Mountainside

Highlights

Private pool
Air conditioning
Refrigerator
LCD TV
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 389 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe King

View from room

Deluxe King

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
Cable/satellite channels
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Meeting facility

Hotel Sky Cape Town

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, (208)
The price is $133
includes taxes & fees
$115 per night
Feb 12 - Feb 13
Hotel Sky Cape Town
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About the neighborhood

Map
1 Main Road, Green Point, Cape Town, Western Cape, 8005

What's nearby

  • Cape Town Stadium - 14 min walk
  • Long Street - 15 min walk
  • Cape Town International Convention Centre - 18 min walk
  • Two Oceans Aquarium - 2 min drive
  • Cape Town Cruise Terminal - 3 min drive

Getting around

  • Cape Town Intl. Airport (CPT) - 23 min drive
  • Cape Town Station - 22 min walk
  • Cape Town Bellville Station - 29 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Shift Espresso Bar - ‬7 min walk
  • ‪Gold Restaurant - ‬6 min walk
  • ‪Bootlegger Coffee Company - ‬5 min walk
  • ‪Ninety One - ‬7 min walk
  • ‪Vista Bar - The One & Only Cape Town - ‬16 min walk

About this property

Sugar Hotel

At Sugar Hotel, you'll be just a 5-minute drive from Long Street and Cape Town Stadium. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or body scrubs. Other highlights at this luxurious hotel include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 8 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Free offsite parking nearby; discounts available
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station pick-up*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa
  • Massage/treatment rooms

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately ZAR 120 to 150 per person
  • Airport shuttle service is offered for an extra charge of ZAR 395 per room (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 18 costs ZAR 395.00 (one way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards. Cash is not accepted.

Also known as

Luxury City Hotel
Sugar Luxury
Sugar Luxury City
Sugar Luxury City Hotel
Sugar Luxury Hotel
Sugar Hotel Cape Town
Sugar Hotel
Sugar Cape Town
Sugar Hotel And Spa
Sugar Hotel Cape Town Central
Sugar Hotel & Spa Cape Town, South Africa
Sugar Hotel & Spa Cape Town South Africa
Sugar Luxury City Hotel Spa
Sugar Hotel Hotel
Sugar Hotel Cape Town
Sugar Hotel Hotel Cape Town

Frequently asked questions

Does Sugar Hotel offer free cancellation for a full refund?

Yes, Sugar Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sugar Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Sugar Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Sugar Hotel?

Yes, an airport shuttle is available. The charge is ZAR 395 per room one way.

What are the check-in and check-out times at Sugar Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Sugar Hotel?

No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (15-min drive) is nearby.

What is there to do at Sugar Hotel and nearby?

Sugar Hotel has a spa.

Are there restaurants at or near Sugar Hotel?

Yes, there's an onsite restaurant.

What's the area around Sugar Hotel like?

Sugar Hotel is a short 14-minute walk from Cape Town Stadium and 15 minutes' walk from Long Street.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

J, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I arrived early as I had a very early flight arrival and they bent over backwards to accommodate me.As a solo female traveller I was very grateful for this.
Maroulla, 1-night trip
Verified Hotels.com guest review

6/10 Good

This was a good property in a pretty safe area. There was confusion at check in with explaining the breakfast arrangements and as a result we did not take advantage of the INCLUDED breakfast. The 24 hr security was not always at the door and we were left standing outside late at night waiting to be let in longer than we were comfortable with.
Stanley, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Adam, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel pleasant atmosphere best omelette
Dorethea, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Love the property
Dorethea, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I loved the deep tub. The private pool on private deck would have been over-the-top if it was a hot tub. But room was clean and the bedding was luxurious, notwithstanding, a Nespresso coffee maker in the room. But, better than in room coffee was the included breakfast of superior quality and selection. And I found just down the street a shopping center that met all my needs. I highly recommend.
Elizabeth, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel. Location was excellent and staff were lovely.
Lawrie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Derek, 1-night trip
Verified Expedia guest review

8/10 Very Good

Property and rooms are beautiful. The only small point is customers need to be aware the restaurant only serves breakfast only.
Derek, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Very disappointing. Not as advertised
This was definitely not 5 star as advertised or even 4 or 3 star! Please be warned. It is a cheap city centre hotel . Clean but unbelievably cramped room. No one at reception when we arrived. The manager came out saying he was on a phone call and just gave us the key. A dog was asleep in the corridor . Photos of the room below show toilet and shower inside the bedroom with no privacy screen . They advertise a spa which is literally a bed behind a sliding door behind reception . We asked if there was a bigger room but told by the assistant that none available .She smiled when we told her it was cramped ; hardly any light and a toilet and shower in full view of the bed! We also noticed signs all over saying Maintenance work being undertaken and a strong smell of paint or chemical of some sort in the air. We were so disappointed we actually chose to leave and forfeit the expense. Unless you want a cheap budget hotel , do not book this place . We trusted the star system given by hotels.com and this just was not correct. Very disappointing. How can this rate as 9.4?
Dog asleep in corridor
Room with toilet in one caorner and shower in the other with no privacy screen
Spa behind sliding door in reception
martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room was clean, big and had everything we needed. The staff were helpful and friendly. Location is conveniently close to the V&A waterfront but not walkable. Breakfast was delicious with good selections.
Marissa, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Make sure you book the most expensive room!!
We were very excited for our stay in this “5 star hotel” and to have the luxurious experience that you do get at a 5 star hotel. But that bubble was quickly burst when we arrived, this is not even close to being a 5 star, maybe 10 years back, I think that is when last maintenance was done on the Hotel. The only okay part was the reception staff, came to the counter a couple of times to find the person sleeping on the couch because of very long shifts. The breakfast staff is not trained and don’t understand english so to get the right food on your plate was a challenge, the breakfast was decent to give a compliment. Make sure not to book a standard room as it will feel like you are sleeping in the broom closet.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Odwa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was really spacious and beautifully decorated. The staff were lovely. We had a great time, thanks.
Louise, 1-night trip
Verified Expedia guest review

6/10 Good

This is not a five star property. Dark room, old carpet, tired and shabby. No dressing gown or slippers or lobby lounge area.
Tashmia, 2-night trip
Verified Expedia guest review

2/10 Poor

Alison, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended
Fab little boutique hotel. Very close to the V&A Waterfront area - we took Ubers most days for £2. Hotel staff were very friendly and helped us organise a tour to see the penguins at Boulders Beach. The room was very spacious, with a huge bed. We could have benefitted from more wardrobe space, but otherwise totally fantastic
Paul, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

nice to stay
a friendly welcome and a quite and nice hotel.
Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oncemore and George are very helpful and if you have any questions they are going to help as much as they can. The area is great to get to the start line of the Cape Town Marathon. Was not use to the no door for the toilet area in our bedroom. The staff is wonderful and I felt really safe.
Mimi, 4-night romance trip
Verified Expedia guest review

6/10 Good

Eugene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lucinda, 2-night trip
Verified Expedia guest review

8/10 Very Good

WILLEM, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice and stylish property with friendly and helpful staff.
Wendi, 1-night romance trip
Verified Orbitz guest review

General property information

Travelers Say
"Great walkable location, nice large room with private soaking pool, very good breakfast"
Reasons to Book
Spacious Rooms
Check-In Time
2:00 PM
Check-Out Time
11:00 AM