Pegasy Premium Suites & Residence Westlake

4.0 star property
Aparthotel within easy reach of West Lake

Choose dates to view prices

Photo gallery for Pegasy Premium Suites & Residence Westlake

Executive Penthouse | Terrace/patio
Executive Penthouse | Terrace/patio
Executive Penthouse | Private kitchen | Full-size fridge, microwave, rice cooker, cookware/dishes/utensils
Classic Studio | Private kitchen | Full-size fridge, microwave, rice cooker, cookware/dishes/utensils
Exterior
Nestled near West Lake, Pegasy Suites Lakeside offers a tranquil retreat with a serene garden and outdoor entertainment area. Indulge in the local culture, connect to WiFi, and enjoy convenient amenities like laundry facilities and luggage storage.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Kitchen
  • Lounge area
  • Refrigerator
  • Free parking
  • Air conditioning

Main amenities (11)

  • 10 apartments
  • Daily housekeeping
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Concierge services
  • Charcoal grills
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Television
  • Garden
  • Terrace
The current price is $34
includes taxes & fees
$32 per night
Apr 26 - Apr 27

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Kitchen
  • City view
  • 969 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

Grand Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
  • City view
  • 753 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Deluxe Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
  • Lake view
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Kitchen
  • Lake view
  • 969 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

Classic Studio

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
  • City view
  • 431 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Panoramic Apartment

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
  • Lake view
  • 1399 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Executive Penthouse

Highlights

Furnished patio
Yard
Outdoor play area
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
  • Lake view
  • 1399 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Superior Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dining table
  • City view
  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
No 33 /399 Au Co, Tay Ho, Hanoi, Hanoi, 100000

What's nearby

  • West Lake - 3 min walk - 0.3 km
  • Ho Chi Minh Mausoleum - 3 min drive - 3.0 km
  • Dong Xuan Market - 4 min drive - 3.3 km
  • Hoan Kiem Lake - 4 min drive - 4.5 km
  • Hanoi Old Town Night Market - 5 min drive - 4.6 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 30 min drive
  • Hanoi Long Bien Station - 8 min drive
  • Hanoi Railway Station - 13 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Oven D'or Restaurant - ‬4 min walk
  • ‪Sheraton Hanoi Lobby Lounge - ‬4 min walk
  • ‪Dân Tộc Quán - ‬3 min walk
  • ‪The Slavic Teahouse - ‬2 min walk
  • ‪Sheraton Club Lounge - ‬4 min walk

About this property

Pegasy Premium Suites & Residence Westlake

Pegasy Premium Suites & Residence Westlake puts you just a 5-minute drive from Hoan Kiem Lake and West Lake. You'll have free perks like WiFi and self parking. A terrace and a garden are other highlights, and apartments offer up nice touches like rainfall showerheads and slippers.

Languages

English, Vietnamese

At a glance

DONE

Property size

    • 10 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
    • Guests are recommended to download the property's Zalo mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Onsite carport
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Designated smoking areas (fines apply)

Property amenities

Internet

  • Free WiFi, with speed of 50+ Mbps

Parking and transportation

  • Free secured, covered self parking on site
  • Onsite parking options include a carport
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Rice cooker
  • Cookware/dishes/utensils

Dining

  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Rainfall showerhead
  • Toilet paper
  • Hair dryer
  • Free toiletries
  • Shampoo
  • Towels provided
  • Soap
  • Toothbrush and toothpaste
  • Slippers

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 49-inch TV with digital service
  • Netflix
  • Streaming services
  • Pay movies

Outdoor areas

  • Terrace
  • Charcoal grill
  • Garden
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Laundry facilities
  • Near laundromat

Work spaces

  • Printer
  • Desk

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • No elevators
  • Soundproofing
  • 3 stairs to reach property
  • Tile flooring in room
  • Visual alarms in hallways
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Iron/ironing board (on request)
  • Virtual front desk

Location highlights

  • Near the airport
  • Near a train station
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 10 rooms
  • Eco-friendly cleaning products provided

Fees & policies

Refundable deposits

  • A damage deposit of USD 1000000 will be collected before check-in

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way, maximum occupancy 3)

Policies

This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Pegasy Suites Lakeside
Pegasy Suites & Westlake Hanoi
Pegasy Premium Suites & Residence Westlake Hanoi
Pegasy Premium Suites & Residence Westlake Aparthotel
Pegasy Premium Suites & Residence Westlake Aparthotel Hanoi

Frequently asked questions

Does Pegasy Premium Suites & Residence Westlake offer free cancellation for a full refund?

Yes, Pegasy Premium Suites & Residence Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pegasy Premium Suites & Residence Westlake?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Pegasy Premium Suites & Residence Westlake?

Yes, there's free self parking. Onsite parking options include a carport.

Is airport shuttle service offered by Pegasy Premium Suites & Residence Westlake?

Yes, an airport shuttle is available. The charge is USD 18 per vehicle one-way.

What are the check-in and check-out times at Pegasy Premium Suites & Residence Westlake?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Pegasy Premium Suites & Residence Westlake and nearby?

Pegasy Premium Suites & Residence Westlake has a garden.

Does Pegasy Premium Suites & Residence Westlake have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a rice cooker, cookware, and a refrigerator.

What's the area around Pegasy Premium Suites & Residence Westlake like?

Pegasy Premium Suites & Residence Westlake is a short 3-minute walk from West Lake and 9 minutes' walk from Syrena Shopping Center.

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Pegasy Premium Suites & Residence Westlake Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

I came back here after the first time. Everything is still pretty new and good. The receptionist guys are friendly and helpful
Daniel, 1-night trip

10/10 Exceptional

Have a nice lakeview, nice staff, private, full furniture,
To, 1-night trip

10/10 Exceptional

This apartment exceeded all my expectation, providing a cozy and inviting atmosphere that made me feel right at home. From the comfortable furnishings to the impeccable cleanliness, it offered everything I needed for a perfect stay.
T?t Ð?t, 1-night trip

2/10 Poor

We booked Pegasy Suites Lakeside for 11 nights, but left after 4 due to poor conditions. Here’s why: Cleanliness Bathrooms were filthy with mold and dirt. Both bathtubs lacked drain stoppers initially. Foul odor from toilets and drains spread into living areas, requiring open windows. Broken bathroom window lock made it unsafe. Bedding was thin, dark gray, unlike the high-quality white sheets shown in photos. Old, small, thin bath towels, no hand towels or washcloths provided. Laundry machine emitted a terrible odor. Old, thin, dirty bathroom carpets. Facilities Poorly equipped kitchen; only one pot and one incompatible pan for the induction cooktop. No kitchen towel, laundry soap, or basic kitchen necessities provided. Faulty cabinets and drawers in bedrooms and kitchen. Leaky, spraying bathroom faucets. Old, dirty, damaged iron and ironing board available upon request. Only one pair of slippers in a 3-bedroom accommodation. Noise Rooms were not soundproof as claimed. Morning noise from street cleaners, loud nighttime bars, and early ward announcements. Loud music from nearby preschool disrupted peace. Service Poor service: staff initially refused extra toilet paper, then rudely threw it at me. Limited, poor-quality toilet paper and no essential items provided. Value Misleading listing photos and descriptions. Poor cleanliness, inadequate facilities, and unprofessional service make it overpriced. In summary, Pegasy Suites Lakeside was one of the worst stays.
Lucas, 12-night trip

4/10 Fair

Bad communication almost made us miss our flight. They hold all guests id’s and I told them we would need it back at 6:30 am so we could head to the airport because at night there is no one at the front desk. They do send you a text with basic info but no mention of early morning departure procedures. If they respond otherwise, it’s not true. We had to wait almost an hour until someone finally came to the front and returned my TRC ID. Room was not very clean and had to request they re-clean certain areas.
Michael, 1-night trip

4/10 Fair

Assez peu ressemblant aux photos et assez vieillot. Le wifi marche partiellement, le matin assez tôt la femme de chambre chante, la baignoire fuit, les murs sont très mal insonorisés et il n’y aucun volets aux fenêtres. Très peu de vaisselle aussi pour soit disant 2 personnes. Le seul point positif est le personnel accueillant et à l’écoute mais malheureusement l’hôtel mal en point gâche tout.
Yves, 7-night trip

10/10 Exceptional

Daniel, 1-night trip